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“Delicious food in a stunning setting”

The Crinan Seafood Bar
Ranked #1 of 2 Restaurants in Crinan
Certificate of Excellence
Cuisines: Seafood, Scottish
Restaurant details
Reviewed August 4, 2013

Part of the Crinan Hotel, the Seafood Bar is a small place beside the last lock of the Crinan canal. Very popular with yachting types, the food is truly excellent and there a good number of meaty and vegetarian options on the menu besides the seafood choices. Tried this place on a whim and would definitely go back.

Thank StevenW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 - 105 of 105 reviews

Reviewed July 20, 2013

I seldom review critically publicly. On the odd occasion I do have an issue I prefer a quiet word or e mail direct to the owner, and I know this is appreciated by businesses who really care about customer service. However after reading the reviews here and noting the standard response to critical ones I feel I would be wasting my time, so here goes.

Beautiful location, stunning in fact, friendly enough service from the young barman and delighted to see Islay Botanist Gin available. Quirky eclectic place that is 'different', so far so good....however

First of all despite only one table being taken we were asked to move from the small square table we chose (because of the views) as it was set for 3, by an elderly gentlemen who I presume from other comments was the owner. The table we were moved to was the same size. My mild amusement at this gave way to a little more annoyance as another couple came in and sat where we had been moved from without a word of reproach. We were also intrigued to overhear that the big table in the window with the reserved signs on it was not actually reserved?!..still at this stage a good eating experience could save the day.

My wife had the Arbroath Smokie perfectly acceptable but hideously overpriced at £13. The accompanying chips however were dreadful, the worst kind of regurgitated frozen chips you can get, however some acceptably fresh salad leaves finished off the plate.

However the spirit of ' Basil ' was alive and well with the mussels I chose. Firstly I had to send them back because they were not as warm as they should have been, and most were not open. The young waiter was most apologetic, when they arrived back a suspiciously short time later things seemed better. Pretty poor specimens but on top at least piping hot, until I got further in to be met with again an unacceptable number of closed shells, I would estimate at least a third of the plate after 2 attempts to get it right. A more senior waiter arrived at the table and on looking at what was left on my plate totally agreed it was unacceptable, and to be fair offered to bring me something else. By this time with my partner finished her meal we just wanted to leave. (btw the crusty bread rolls looked and tasted like bog standard vacuum wrapped part baked ones popped into the oven, and burnt!!)

Again to be fair I have to point out he then offered to rip up our bill in total but I insisted on paying for my wife's dish as we are not free loaders. We just wanted a decent meal and are more than happy to pay top dollar if the welcome, the service and the quality justify it. Sadly only the service came near acceptable and I felt for these guys because they get the brunt of the kitchen's shortcomings.

This place certainly seems to divide opinions more than most and there is a consistent theme to the bad reviews. If I were the owners I would be concerned about that rather than take solace in the good reviews which certainly seem to get a more 'personalised' comment back.

I would also be less concerned about a couple sitting at a table set for three and more concerned about giving people a warm welcome and making sure I have a kitchen brigade who know how to prepare mussels properly and how to source and put out food that justifies the high prices charged.

Very disappointed as the location deserves better. It wasn't as if being busy could be a reason for any of the above, when we left at 7pm on a glorious warm Saturday evening only 3 tables containing 7 folks in total were eating.

3  Thank Jim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2017 via mobile
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Thank Pati5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2017 via mobile
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Thank Marissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2017 via mobile
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Thank Thomas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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