Located on the Chaguaramas Golf Course, beautiful open air ambiance, views of the Golf Course. Food is basically hamburgers and barbque. Basic and palatable. But service leaves a lot to be desired. Drinks placed on the tables in bottles, had to ask for glasses and ice. One person's order did not arrive until everyone else was done. The error was caused by a waitress that couldn't seem to remember more than one thing at a time. The owner/operator saw no reason to make a service recovery and was very belligerent when we complained. Eventually we agreed to pay the bill and just leave. On the handwritten bill there was a $2.00 difference between the menu price of a drink and the bill. The response was they were new drinks and old menu prices. We challenged this and eventually he told us to pay $2.00 less.
Overall the entire experience was very negative. We were particularly upset because a simple apology and an effort to provide some kind of recovery would have erased any negative feelings
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.