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“this is a brothel”
Review of West Palm Hotel

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West Palm Hotel
Ranked #2 of 4 Hotels in Chaguaramas
Point Fortin, Trinidad
1 review
common_n_hotel_reviews_1bd8 21 helpful votes
“this is a brothel”
Reviewed June 21, 2014

I went with my husband a week ago and the house-keeper was making lewd comments and sexually suggestive statments while i was away... she asked my husband if he ever thought of cheating on me ... this is unacceptable as i asked for a manager or shift supervisor and to my surprise there was none .

Room Tip: Only suites are appropriate
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
21 Thank julie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 9, 2014 via mobile

Hotel looks okay from outside and more or less good from the reception side but the standard rooms are definitely not okay...
First thing that they are not too clean (it means that you can easily find someone's hair in the bathroom and inside the towel).
Second thing that there is no even a single window at the room but a big terrace that you won't open.
Third is the old AC leaking just in the floor.
Fourth is the absence of any table or chair to work at or just to put your laptop.
Fifth are the thin walls that you can hear your neighbours watching TV.
However there is a kettle, refrigerator and microwave owen!!! But no safe...
There is no internet in the room and only avaible near the pool and at the reception (Wi-Fi with normal speed).
Kitchen is not to good but with a pleasent and polite personnel.
Pool area is fine and clean but no towels there.
All sockets are US style and no way to get the adapter at the reception.
Telephones between the rooms were not working or I did not inderstand how to use it.

Stayed March 2014, traveled on business
Helpful?
5 Thank Иван К
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 20, 2013

The place looks great from reception but inside tells a different story. I don't mind a hotel that is in need of upgrading bit this place needs far more. The rooms are filthy and haven't been properly cleaned ever. spiders webs in the shower? Surely this shows people are not staying here! The floors are not swept or wiped. Stagnant water in the drainage outside the rooms. The a/c is barely adequate. I'm only staying because evetywhere els is full otherwise I'd move immediately.. Don't not stay here if you can afford anywhere else.., the crews inn or Marriott are far better.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Alan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Chaguaramas hotels

melbourne
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 18, 2013

I stayed at this hotel from June 12-17, 2013. The outer appearance of the hotel is nice, however, the inside of the hotel does not compare with a \"Super 8\", but the prices are extremely more than a super 8. Queen beds were just made with two flat sheets, no comforters or spreads. Bathroom was very nice, however, the water temp could not be regulated so i would get from hot to cold in a minute. MOST of the staff including the manager had excellent customer service. Food at restaurant, well if you like sandwiches, then it\'s ok. Hotel is walking distance to powerboats and they had a very nice restaurant inside and vendors outside to purchase snacks. Pool had multiple bugs which was to be expected since the hotel is surrounded by trees, but the pool definitely needs to be repainted. The hotel is still under renovation, but i must add, it was very quiet and peaceful. Planned on staying longer, but refused to pay $120 US per night to stay in a hotel that could not compare with a $59 a night hotel in the U.S. Room had closet, microwave, refrigerator, electric kettle, tv and AC. second level rooms has a great view of the marina if you don\'t mind climbing all those stairs. :) If you ever get a chance to visit, say hello to Josonia for me, she was a real sweetheart. :)

Room Tip: Second floor has balcony with good view of the marina , but lots of stair climbing.
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jillian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierreville, Mayaro, Trinidad and Tobago
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 5, 2013

This hotel was definitely not one of the best. I liked the location of the hotel, however the standards and quality of the hotel was not up to par. The service was okay. My experience was not horrible but it was not great either.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aniela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2013

Every time I Go The Pool Is Always Filthy..!! I Hate The Food But The sTaff Is Very Nice And Pleasant..... I Went There With My Family Because My Sister Had A Birthday Party.... The Bar Was Closed.. As Per Usual..... The Pool Was Disgusting... Had Alot Of Dead Insects...

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lucyl842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2013

Service at the hotel was exceptional,they said "no" to almost everything with a smile unfortunately, my room was located on the 2nd floor on the western side, at night I literally had to run from the pool to my room,since the back road to my room didn't have sufficient lighting,and a staff member reported that they caught a snake the night before, my room also had no hot water, the ac is located above the door and because of the layout of the room, by mid day the room was extremely hot, and it was suggested,by a note on the air condition remote, to not lower the ac to less than 22. One of the pleasures of going to a hotel is the opportunity a to say in your room 24/7, but this was impossible since one had to go to the kitchen for breakfast, since they didn't allow you to pack breakfast in a take away container, after guest ate, beyond that the breakfast was tasty, the night staff being a lot more helpful than the day staff. The view from my room was lovely, along with the pool, the facility can do with a few necessary upgrades, such as lighting, hot and cold water, I will also recommend they keep a house keeper around 24/7 for guest if they require any late night cleaning

Room Tip: Choose a room that has functioning hot water. If you are interested in the view as well as your safe...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zantrini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Palm Hotel

Property: West Palm Hotel
Address: West Main Road, Chaguaramas, Trinidad
Location: Caribbean > Trinidad and Tobago > Trinidad > Chaguaramas
Hotel Style:
Ranked #2 of 4 Hotels in Chaguaramas
Number of rooms: 27
Also Known As:
West Palm Hotel Trinidad/Chaguaramas

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