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“Beautiful Stay”

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The Pavilions Phuket
Ranked #4 of 36 Hotels in Choeng Thale
Certificate of Excellence
Reviewed January 25, 2014

Our stay at The Pavilions was lovely. It's a very romantic place. Our villa was absolutely stunning, spacious and well designed. Couldn't fault it in any way. Loved our pool, cabana, massive bed and daybed couch!

The breakfast at The Plantation Club was delicious, the muesli and the egg white omelette were my absolute favourites and the dinner we had there was brilliant as well.
360 Bar had a great view and awesome cocktails.

My only negative would be that sometimes when we called for a golf buggy to take us to reception, breakfast etc it didn't show up on a couple of occasions. Very nice staff though.

  • Stayed: September 2013, traveled as a couple
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Thank ChloeC2088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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366 - 372 of 799 reviews

Reviewed January 18, 2014

We had three nights here in December and will start by saying that we did have a nice stay and generally will look back with fond memories. There are some negative points that I will raise later but overall, we were looking forward to a private and relaxing stay and that was delivered.

I'll start with the positives...The privacy in the room and pool was great...it was the reason we booked this room and it didn't disappoint. Also, our room had an attached treatment room with a sauna which was a very nice. We took advantage of it by having a massage without having to leave our room.

We ordered room service a few times and it was very good. The chef made a special effort as my wife and I are vegetarians. This was much appreciated.

Now for some of the more critical elements. They lay it on a bit thick with the fact that they label themselves as a 'Romance destination'...a bit too cheesy for our liking...for example...the car that collects you and drops off at the airport has the song 'Love is in the air' playing! In fact, Love is in the air is somewhat a motto for the hotel and can be seen in various places...it was also stitched into the back of the his and hers red and black silk bathrobes. To be honest, the setting of the property along with the privacy of the rooms should be enough to show this hotel is aimed more at couples, I don't think there is any need for the constant reminders that it is a 'Romance destination' or that 'Love is in the air'!

Whilst the room was nice enough, very spacious, clean and private...we thought the decor was dated in some places. I thought it slightly had the feel of an 80s bachelor pad in particular, the black and white pictures on the wall of women looking a bit provocative were quite amusing!

The hotel apparently has a 'no children under 16' policy, however, we saw a few families there with children. Not a huge issue for us but for those looking for a genuine 'no children' resort, this could be a frustration.

The hotel has a daily complimentary afternoon tea but its not worth going out of your way for...just a token gesture really. A shame because as I said, the food generally was good.

Finally, whilst the local staff were excellent and couldn't be more attentive, the management felt a bit disingenuous at times.

I'll reiterate, none of these were enough of an issue to spoil our stay but in all honesty, it was enough to make us not want to go back.

  • Stayed: December 2013, traveled as a couple
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4  Thank MCMLXXVIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JCNager, General Manager at The Pavilions Phuket, responded to this reviewResponded January 26, 2014

Dear Reader,

We are pleased to learn that the reviewers enjoyed their relaxing getaway at The Pavilions on the whole.
As highlighted, our guests truly appreciate the privacy of our love retreat, our signature in villa Spa treatments and culinary delights served in our three outlets, as well as in the seclusion of your villa.

While our setting and services certainly speak for themselves, the romance element is an intrinsic part of The Pavilions experience, setting us apart as one of the few adults only destinations where you can enjoy a healthy dose of romance & passion, while spending quality time with your loved one.

We appreciate that every review is a reflection of personal taste and perception and hope these guests cherish the lovely memories from their stay with us.

Loving Regards,

Jean-Christophe Nager
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

360 cocktails were, as usual, excellent. Spoilt somewhat by the (much) louder than usual music blasting from the bar but we coped! Followed this with a lovely dinner at Plantation Club. Service was very good as usual & prices were reasonable, especially happy hour cocktails. The six of us were very happy diners and we will, of course, return again in March.

  • Stayed: January 2014, traveled with friends
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Thank only-the-big-seats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014 via mobile

Great property... For almost one week we didn't want to get out from the villa! Staff are fantastic and getting up late-than-usual on their lovely bed is not a problem because their fantastic breakfast ends at 11am!
Their gentle white beach is only a minute away for us to enjoy and spend the day.
Would definitely return...

  • Stayed: January 2014
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Thank Pangesthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

Away from the hustle and bustle of Phuket. As this was a 7 night romantic getaway this location was perfect. We did get a taxi into Patong one night to see the markets and nightlife. My husband and I had both been backpacking in Thailand years ago so we wanted to treat ourselves to something special and the accommodation did not dissapoint. The staff were very friendly and the villas were amazing. I loved the iPod docks already loaded with a variety of easy listening tunes. Loads of space to chill out in the villa and the 360 bar was great for a sunset drink (don't forget the insect repellent though! - However they do provide that if you forget). I left feeling totally relaxed and pampered.

  • Stayed: April 2013, traveled as a couple
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Thank JacquiPorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014

My wife and i stayed at the pavilions for our first year anniversary. The resort is amazing , the villas are spacious with total privacy. The staff are friendly and pleasant they go out of there way to make your stay there as pleasant as possible.
If your after the hustle and bustle and nightlife of patong then the pavilions is not for you.If your after a private ,relaxing and romantic type of trip then the pavilions is definitely for you, with not much to do to just sit by your own pool villa pool and relax. We loved our stay there and highly recommend it. Only thing which was lacking was a fitness centre which is currently being planned hopefully in time for our next stay there.

Room Tip: pool suites only way to go ...
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  • Stayed: August 2013, traveled as a couple
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2  Thank angelo c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2013

Cocktails in the 360 and dinner in the restaurant with the panorama set before you. Excellent Thai and international food. Beautiful service. Was surprised how quiet this is. Prices are surprisingly reasonable for this level of hotel.

Stayed: December 2013, traveled with friends
Thank LCH857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pavilions Phuket

Address: 31/1, Moo 6, Choeng Thale, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Choeng Thale
#3 Spa Hotel in Choeng Thale
#4 Luxury Hotel in Choeng Thale
Price Range: $139 - $825 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Pavilions Phuket 5*
Number of rooms: 93
Official Description (provided by the hotel):
Perched high above Layan Beach, The Pavilions Phuket is a resort as spacious as it is private and peaceful. From our spacious newly appointed 81 sqm one-bedroom suites to our signature private pool villas, we are a haven of tranquility. Enjoy an array of restaurants including: our open air The Plantation Club for modern Thai and international favourites, Firefly set next to the largest freeform pool in Phuket for wood burning oven pizzas, grilled specialities and more, and 360 Bar, one of the best loved places in Choeng Thale for cocktails, asian tapas and sunsets. We also offer a wide range of in-villa dining options, including seafood bbqs. Our resort also features an award winning spa with yoga pavilion, fitness centre, and pools. Whether you're celebrating a special occasion or looking to relax and reconnect, The Pavilions is your perfect intimate escape. ... more   less 
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Also Known As:
The Pavilions Phuket Hotel Thalang
Phuket Pavilions Hotel Cherngtalay
Phuket Pavilions Cherngtalay
The Pavilions Phuket Thailand

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