My hubby and I decided to go to Asia for our honeymoon. What an excellent choice it was. We visited Hong Kong, Bangkok, and finally Phuket. Out of 3 hotels Pavilions was definitely the most romantic and beautiful. We've booked the deal for this hotel through Luxury Link.
We stayed at Spa Villa #32. The villa was amazing, I won't bore you with descriptions instead I will post a few pictures. Not sure about other rooms but our villa was absolutely private (hint: tan minus the tan lines).
I believe that most of the villas are quite far from the reception and restaurants. However all it takes is to call reception for a buggy and they will pick you up in 2 minutes. Very convenient. Our pick up point however was up few flights of stairs which for us wasn't really a problem. However if you are not a fan of walking up and down the stairs in the heat I would suggesting if you are staying in Spa Villa to stay in the higher villa numbers for example 42.
As to the breakfast unfortunately out of 3 places I would say Pavilions had the least variety for the buffet. It is of course more then enough for some. But I think my husband and I got a bit spoiled by previous two hotels. The a la carte menu was extensive however most of the items on the menu were eggs which after a week vacation a bit tiring.
We've also ordered room service for lunch on numerous occasions. Everything was very delicious. Just as a note however we've only ordered from Thai menu not from the Western. In our package we had a 4 course dinner included. It was very delicious.
360 Bar which we went to about 4 times was amazing. They have happy hour between 5:30 - and 6:30pm when drink are 50% off. Both the food and the drinks were very tasty. I suggest trying drinks: Fire and Ice and Pamelo Caipiroska. As to the food definitely try soft shell crab appetizer, wagu beef sliders and pomme frites. And again really really delicious.
We went to Plantation only once for dinner. The food was OK and extremely spicy. We've ordered papaya salad and tom yum gung soup. We knew both of these dishes are spicy so we mentioned to server to make them less spicy but that didn't help much.
We also got 90min couples massage as part of the package through Luxury Link. It was definitely a highlight of our trip. Our villa had the spa room so that is very convenient.
Overall the service is outstanding here. Everyone from staff at the restaurant, reception, and cleaning were very nice. They would come every night for turn down service and make the room absolutely magical and also leave a small gift or chocolate or a simple note. That what really distinguishes this amazing resort from anywhere else we ever stayed.
I don't want to end my review on a negative note. However, there is something that I do need to mention and that is a car service situation at this hotel. We came to Phuket from Bangkok and for those who've been to Bangkok knows how cheap the taxis are there. The most we payed was 300 baht ($10) for taxi from hotel to airport and that was 40 min drive. Knowing that on our very first day at Pavilions we asked reception to call us a taxi to take us to restaurant 10 min away. After we arrived the taxi driver requested 900 BAHT!!!! We thought we didn't hear it right. Even by NY standards that was a lot, $30!! for 10 min ride. The call to the reception didn't fix anything, they just said that is the price of one way taxi service. That is all good but it would be nice if person at the reception mentioned something like that to us before we got into the taxi. After all we did just arrive and had no idea about the prices. We definitely didn't think it would be more expensive than New York. We argued with the driver a bit so he went down to 700 baht. Overall that wasn't a really nice way to start a vacation, however i'm not even going to lower my rating because of this. But if you do decide to stay at the property know that one way trip from the hotel anywhere further than 10 min will run you $20 - $30. Perhaps the reception should make it a point to mention it to the guests when they make taxi reservation.
In the end what we did is we rented a scooter for 450 baht per day from the hotel and that was an excellent way to ride around the island. I believe outside the hotel you can actually rent for 200 baht.
Overall an excellent stay in the amazing hotel. Keep up the good work Pavilions!
- Official Description (provided by the hotel):
- Perched high above Layan Beach, The Pavilions Phuket is a resort as spacious as it is private and peaceful. Decidedly adult, each private villa is a haven of tranquility. Whether you're celebrating a special occasion or looking to relax and reconnect, The Pavilions is your perfect intimate escape. ... more less
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- Also Known As:
- The Pavilions Phuket Hotel Thalang
- Phuket Pavilions Hotel Cherngtalay
- Phuket Pavilions Cherngtalay
- The Pavilions Phuket Thailand