Spent a day on the sunloungers here in a great setting. Food was good and the place is very nice and chilled down the quieter end of surin beach, however the service was really bad which is a shame as I really liked the place overall. Staff were inattentive (which is unexpected in thailand) numerous of my orders wrong throughout the day and staff could barely speak English. I realise we are in thailand, but 80 per cent of customers there speak english. I also noticed another member of public complaining that day. We had spent the previous day at 'Pla' beach club on surin beach and although zazada is potentially nicer the service was worlds apart. Almost get the feeling that zazada has got a bit wrapped up in its cool zen vibe and forgotten the focus on the customer. Shame as it should be a decent place once it gets its house in order
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