We stayed here at the end of June 2014 on a group deal voucher. Fabulous value with the voucher, but there was no mention that we were to be victims of a sales pitch to purchase one of the apartments. A salesperson came to our apartment supposedly to welcome us with a free breakfast & to tell us about the sights of the area. This turned out to be a ploy to get his foot in the door & try to sell us one of the units. We were very clear that we had zero interest in the offer, but we had great difficulty in getting him out of our room. I suggest you arrange to meet him at the pool - so you can get up & leave if you want!
We had a similar mix-up as another reviewer re airport pick-up. We were told by email that we would have to pay for a taxi from the airport at a cost of around 2000 BAHT. We agreed to this despite the fact that airport pick-up was supposedly included in our voucher. However, a driver was sent to pick us up after all which we were not told about - total waste of time & money, & no reimbursement offered.
Apart from these problems we had an enjoyable stay. The apartment was top-class & beautifully fitted. We were opposite the pool which was a delightful location.The TV offerings were unwatchable unless you are a sport fanatic & no DVD's were available on-site.The room service was a bit hit-and-miss, although the staff were lovely.There was a coffee-making machine in the room, but each pod was about equivalent to $2 AUD - very pricey. We bought our own good-quality coffee.
Room service meals come from one of the Surin beach cafes & transported to the hotel. They are thus often cold but can be reheated in the room. We were not overly impressed with this food.
The noise of the continuing construction onsite was also a bit off-putting but was not as bad as some experienced. We were also underwhelmed by the location on a narrow street with rubbish everywhere.
Great if you have a voucher but not worth paying full price at this stage of the development.
- Official Description (provided by the hotel):
- Sansuri Phuket Surin Beach’s newest and most exciting executive serviced apartment where contemporary apartments and the best of hotel services blend seamlessly to deliver a perfect holiday experience. This is Sansuri Phuket, the apartments of choice for the savvy traveler. ... more less
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- Also Known As:
- Sansuri Resort Phuket Thailand