Ive been to Phuket half a dozen times and stayed at various hotels on various beaches but The Surin has the BEST location and beach.
Having said that, the hotel itself can do with a lot, lot more.
It has great potential . As of now - it has a cold and deserted look.needs softening with more wood and soft furnishings.
The room service needs to be 24 hour i/o uptil 10 pm
Major upgradation is required in in room entertainment. old small TVs. limited TV channels. No pay TV or satelite channels, No VCR or movies to borrow -
Staff is hospitable but skeletal.
On the whole a good stay. But with more facilities can be made an awesome stay.More