We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very nice, family friendly hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Outrigger Laguna Phuket Beach Resort
Ranked #6 of 34 Hotels in Choeng Thale
Certificate of Excellence
Hong Kong, China
Level Contributor
351 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Very nice, family friendly hotel”
4 of 5 bubbles Reviewed December 24, 2013

The new Outrigger Beach Resort is a very nice update of the Laguna Beach Resort, which I’ve also stayed in a number of times in the past. The rooms are nicely decorated, large and have a useful day-bed area that we used for a 3rd person to sleep in, but is otherwise useful for lounging around. All ground floor rooms have a terrace outside, either facing the lagoon or the pool/beach. Some rooms towards the beach have stunning views over the sea.

Services is very good, the breakfast buffet is quite extensive with seating inside and out, and the reception area is large, warm and welcoming. The hotel of course enjoys all the facilities that come part and parcel with the whole Laguna Phuket complex. The hotel is child friendly, with a great pool area for when the surf’s a bit high to play in the sea.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,200 reviews from our community

Traveler rating
    783
    296
    79
    25
    17
See reviews for
541
400
23
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (290)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Bangkok, Thailand
Level Contributor
127 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
4 of 5 bubbles Reviewed December 23, 2013

The outstanding point for this hotel is family orientation. There is a nice pool with slider. There is a cute baby elephant to entertain kids.
The hotel itself is refurbished from previous Laguna Beach Hotel. It has a lot of new renovations, but the old fixture such as old elevators is still there.
The room is nice with the view of lagoon or ocean. The beach is the best, very nice, clean and soft sand under your feet. The ocean is great for swim, and the sunset is spectacular.
Buffet breakfat is excellent with good choices and service.
I will definitely go back again.

Stayed December 2013, traveled on business
Helpful?
2 Thank 3T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
17 reviews
3 hotel reviews
4 of 5 bubbles Reviewed December 20, 2013 via mobile

I stayed for 4 nights in the resort and really enjoyed it:

Service:
- The check-in and out was a breeze. As some of the review stated, they gave us cold towel, drinks and corsage type flower.
- The staff was friendly enough, though my husband think there's a tone of impatient when we asked further to clarify certain things.
- The housekeeping was great, we always come back to a clean room. Though I encountered 2 times where they knocked on our room rather loudly to check on whether we are OK.
- I had 1 rather unpleasant experience when I called the reception to ask whether I can get panadol, on which they said they are not allowed to dispense or buy on behalf, which I wasn't very happy but can understand. However after about 2 hours or so, they took the trouble to call me back rather late at night when I was taking the kids to bed already and just to give the same information. That is, I can purchase it from Canal Village, where it will take around 5 mins ride and they will escort me there. But with a sick husband and 2 kids to take care, it's rather impossible for me to get out at that hour. On the side note, I found out the next day that the sundry next to the lobby actually sell paracetamol.. Ah well.. Bygones..

Resort:
- The resort is beautiful and I really love the beach. Very beautiful beach! Although on first night, we saw poo on the beach
- The swimming pool was OK, my 7yo and I really enjoyed the slide. But we also found poo in kids pool. :(
- Room is spacious. They have the day bed which was converted into kids bed.
- They have a very adorable baby elephant coming every day.
- Location wise is a bit out of the way, however it's ok if you just plan to enjoy and relax in the resort.
- They also have archery!! And some other lessons, which was great..

Overall I'm happy and will be back. But I'll make sure to pack panadol with me.. :)

Stayed December 2013
Helpful?
Thank VSung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
2 reviews
4 of 5 bubbles Reviewed December 20, 2013

We stayed 2 nights in this resort. Staffs were very friendly. After a long flight and transfer we were greeted and given welcome drinks and towels on arrival. The lifts were very small to my surprise. Maybe could only fit 4 people.

The buffet breakfast was great and the staffs were friendly and attentive. The restaurant is beautiful and had a good atmosphere.

Both morning we were lucky to see a baby elephant in the resort. We only took pictures. Other visitors we saw children getting a ride and feeding the elephant.

Living in Laguna area means we had to catch the taxi to visit other places with longer distance. Taxi to my shock were very expensive in phuket. So our only downside experience were the expensive taxi fares.

Overall we still had a good experience staying here.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeni W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 19, 2013

I stayed at outrigger for 3 nights. I found some beach towels with stains, room furniture stained..why not replace it? Also the staff was mediocre, did not feel like 5 or 4 star hotel. For the price, it was a big disappointment. The things I did enjoy were be common areas, views and breakfast.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elizabeth999999999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed December 8, 2013

This hotel is just one of the hotel in the Laguna area but one of the newest as it only re-opened after renovations last year. When we arrived, we were quickly ushered to the lounge and served ice-cold towels and a drink (lovely concoction of lemongrass and a local Thai flower, whose name I forget). Registration was quick even though I had requested for inter-connecting rooms and they obliged. Once done, you will be personally escorted to your rooms (bell hop came shortly after with correct luggages sent to the correct rooms!) while getting a tour of the hotel grouns (which is massive) at the same time. The pool area is really lovely and they have a big kiddy pool for my 18mth old and long slide for my older kids. There are plenty lounge chairs by the pool and also by the beach. Icy cold water infused with orange and lemon is served frequently. There is a private beach so it was really nice and peaceful. A certain section of the sea was cordonned off so that water skis could not enter - your kids can play in that area in peace while you are getting that sun tan. Our room came with daily buffet breakfast. Selection was great and food was tasty although I'd wished they rotated their food a little bit more. But overall, it was good. I have nothing to complain about this hotel. The staff are friendly and efficient and genuinely enjoy having kids around. If you are here with friends though, then there is really nothing much to do and see in this area. We never left the resort (although we rode on the free tuk tuk shuttle and boat to other Laguna hotels just for look-see) so we were ok. By the way, for our meals there are pleaty of restaurants which are a stone's throw away from the hotel, which provides free transportation to and fro the resort. The hotel can even make reservations for you.

Room Tip: If you intend to frequent the pool and beach often, book the seaview rooms. The lagoon-facing rooms...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Busy_Mum04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virum
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

5 star luxus. Perfect and quit beach. Not to many people and no sun beds all over the beach. Perfect pool area with great service. The breakfast is the best I have ever seen. The hotel is huge and some of the rooms in the laguna wind is far away. The restaurants in neighborhood is a bit more expensive then in Patong and other tourist traps.

Room Tip: Choose the beach wing
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ThomasJ1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Choeng Thale
11.0 mi away
Renaissance Phuket Resort & Spa
1.6 mi away
The Chava Resort
The Chava Resort
#1 of 34 in Choeng Thale
5.0 of 5 bubbles 461 reviews
0.3 mi away
Dusit Thani Laguna Phuket
Dusit Thani Laguna Phuket
#8 of 34 in Choeng Thale
4.5 of 5 bubbles 1,681 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Angsana Laguna Phuket
Angsana Laguna Phuket
#9 of 34 in Choeng Thale
4.5 of 5 bubbles 1,891 reviews
7.7 mi away
Amari Phuket
Amari Phuket
#2 of 319 in Patong
4.5 of 5 bubbles 5,177 reviews
11.7 mi away
JW Marriott Phuket Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Outrigger Laguna Phuket Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Outrigger Laguna Phuket Beach Resort

Property: Outrigger Laguna Phuket Beach Resort
Address: 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Phone Number:
Location: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Choeng Thale
#3 Top resorts Hotel in Choeng Thale
#3 Business Hotel in Choeng Thale
#4 On the Beach Hotel in Choeng Thale
#5 Romantic Hotel in Choeng Thale
#5 Spa Hotel in Choeng Thale
#6 Luxury Hotel in Choeng Thale
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Outrigger Laguna Phuket Beach Resort 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located between a tropical lagoon and the sparkling waters of the Andaman Sea, the property features the finest in accommodation – all completely renovated with modern interiors subtly blended with contemporary Thai touches.The resort occupies a prime position on the famed Bangtao beach where white sand and calm, clear waters combine to create an idyllic tropical setting. The absolute beachfront location provides easy access to beach activities for families and couples alike.For guests seeking a more personalized experience, the resort now boasts a dedicated Club floor (the only such facility in the area). Club floor guests will enjoy a private breakfast venue, snacks and drinks throughout the day and themed cocktail events in the evening.All guests also enjoy access to the Banyan Tree and Angsana Day Spas, championship 18 hole golf course, wedding chapel, and signing privileges at over 30 restaurants and bars that form part of the Laguna Destination Resort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Hotwire, Agoda, Priceline, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Outrigger Laguna Phuket Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Laguna Beach Hotel Thalang
Laguna Beach Thalang
Laguna Beach Phuket
Laguna Beach Resort Phuket
Outrigger Laguna Phuket Beach Resort Thailand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing