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“Paradise” 5 of 5 bubbles
Review of Outrigger Laguna Phuket Beach Resort

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Outrigger Laguna Phuket Beach Resort
Ranked #7 of 34 Hotels in Choeng Thale
Certificate of Excellence
london
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Paradise”
5 of 5 bubbles Reviewed May 27, 2013

Stayed at the outrigger for 14 nights in April after its refurbishment and it was absolutely superb. We had twice before stayed at the old Laguna Beach before it was taken over and other than a few teething problems were had to change our room because of poor air conditioning but were upgraded to a sea view room which is a must and well the extra money we found the staff and management to be very helpful. The outrigger group have added that extra bit of quality to an already high spec hotel.if you are looking for total relaxation in great surroundings then you need look no further than this hotel

Room Tip: Sea view is a must
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank craig1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,121 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (278)
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  • Danish first
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English first
Coventry
Level Contributor
57 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed May 26, 2013

I loved the rooms here. Very clean, stylishly furnished and well stoked with amenities. Lovely swimming pool. Fantastic buffet breakfast with a great atmosphere in the restaurant overlooking the pool and grounds. The feeling of this hotel is natural beauty everywhere you look. very relaxing.

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travellingcellist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed May 15, 2013

We stayed here prior to the renovation and had a fantastic time.
Check-in was faultless, the staff were friendly and the hotel had great
facilities. My daughter loved the kids club and the slide at the pool.
We really liked the location and would definitely visit again!

  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank MrsB-Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

This is one of the best places we have ever stayed at. We had a fantastic time. The resort had been recommended to me pre-renovation, and now it is just perfect. The room was great. We stayed in a deluxe sea view room. We were two adults and two kids age 11 and 9. They stayed on existing bedding (the day bed is plenty big enough even for two older children. I strongly request that the hotel change the policy of charging a child over 12 for an extra bed. Our daughter will be 12 next time we come and would still be fine on the day bed! The extra bed charge makes a big diff to the budget! Bathroom was stunning, and mini bar facilities excellent with ground coffee and glasses for wine, water, soft drinks, ice bucket. The pool and beach are stunning, the kids and adults alike loved the slide. Poolside service was excellent. Late afternoon complimentary fruit and drinks were served by the pool. Baby elephant Candy visits twice a day. Gorgeous!

Room Tip: The 43m2 room has a day bed which is idea for two children. They ask that over 12 pay an existing be...
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  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank trudikr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

We were very impressed with this beautiful resort. The atmosphere was very friendly and accommodating. All of our needs were met, even our unusual request [where to replace a lost walking stick and could they put a safety rubber tip on it when we did buy one locally!] Really, it is the staff who are the treasures of Outrigger Laguna. Well selected, Jim! Everyone does their best but I would particularly like to mention Hana, the Club Manager, who made us feel right at home and spoilt us rotten! The Club is a great retreat and we felt special. Nok's Housekeeping team did themselves proud. The daily flower arrangements and the high standard of cleanliness were a treat. Our driver, Don, was very personable with a sensible, calm approach to his job. Bank and his team attended well to our needs at breakfast. You should give Laguna a visit soon !

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lesley1209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Resort_Manager, Manager at Outrigger Laguna Phuket Beach Resort, responded to this review, May 14, 2013
Sawasdee Krub Khun Lesley!

Thank you so much for your kind comments about our staff. They do make me proud every day. It was great meeting you while you were in Phuket. I hope to see you again soon.

Take care,

Jim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed May 10, 2013 via mobile

Very good service, warm and kind people, we really enjoyed our Holliday. Close to the beach and nice swimming pool, baby elephant as a pet and excellent food.
I have been with my family composed by 3 kids 5, 3 years old and the last with 8 months and all the team in the hotel was very kind helping us apart from a very nice kids club so my wife and myself we got time to enjoy without thinking too much about the logistics.
Congratulations!!! Your best asset is the fantastic team you have there.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BrahimNallar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bexleyheath, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 8, 2013

We are just coming to the end of a 14 night stay at the newly refurbished Outrigger. Our stay has been perfect. The hotel warrants its 5 stars. The rooms, the pool areas and restaurants are to a very high standard. The staff are exceptional, so friendly, so helpful, so many huge Thai smiles at every corner. Management should be proud. Keep up the good work. Only downside is that I have to go home.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank NLD66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Outrigger Laguna Phuket Beach Resort

Property: Outrigger Laguna Phuket Beach Resort
Address: 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket 83110, Thailand (Formerly Laguna Beach Resort)
Phone Number:
Location: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Choeng Thale
#3 Business Hotel in Choeng Thale
#3 Top resorts Hotel in Choeng Thale
#4 On the Beach Hotel in Choeng Thale
#5 Romantic Hotel in Choeng Thale
#6 Spa Hotel in Choeng Thale
#7 Luxury Hotel in Choeng Thale
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Outrigger Laguna Phuket Beach Resort 5*
Number of rooms: 255
Official Description (provided by the hotel):
Located between a tropical lagoon and the sparkling waters of the Andaman Sea, the property features the finest in accommodation – all completely renovated with modern interiors subtly blended with contemporary Thai touches.The resort occupies a prime position on the famed Bangtao beach where white sand and calm, clear waters combine to create an idyllic tropical setting. The absolute beachfront location provides easy access to beach activities for families and couples alike.For guests seeking a more personalized experience, the resort now boasts a dedicated Club floor (the only such facility in the area). Club floor guests will enjoy a private breakfast venue, snacks and drinks throughout the day and themed cocktail events in the evening.All guests also enjoy access to the Banyan Tree and Angsana Day Spas, championship 18 hole golf course, wedding chapel, and signing privileges at over 30 restaurants and bars that form part of the Laguna Destination Resort. ... more   less 
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Also Known As:
Laguna Beach Hotel Thalang
Laguna Beach Thalang
Laguna Beach Phuket
Laguna Beach Resort Phuket
Outrigger Laguna Phuket Beach Resort Thailand

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