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Angsana Laguna Phuket
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Reviews (2,280)
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All reviewsmarket placexana beach clubbodega grillbaan talaybedroom loftkids clubpremier roombaby elephantmain resortswimming poolswim up baroverlooking the lagoonshuttle busthai restaurantother resortslaguna phuketgreat resort
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Reviewed October 15, 2013

We actually went there last year and didn't have a chance to write a review right away. The service there was amazing and the breakfast was the best I ever had in any hotel i have stayed in the entire world.
The staff loved us, we can tell (at least, that is how I felt) they care and know everything about our program and our favorite drinks even though we only stayed there for 3 nights.
I can stay it was very impressive, I would definitely stay there again when I go back to Phuket.

  • Stayed: November 2012, traveled as a couple
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Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry J, General Manager at Angsana Laguna Phuket, responded to this reviewResponded October 24, 2013

Dear Maria G,

Thank you very much for your positive feedback with regards to your stay at our resort last year.

I was pleased to read that you enjoyed your Phuket holiday, and that our attentive staff was able to add a special note to your stay.

We hope to have the pleasure of welcoming you back again soon.

Kind regards,

Jerry John
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

A brilliant hotel in a perfect setting. Ohm (admin manager) and her friendly staff helped make our stay a really wonderful experience. Our room (premium) was comfortable and well furnished, and the view overlooking the laguna stunning. Breakfast was a la carte and an eagerly look forward to daily experience. The beach was clean, long and smooth. I would not hesitate to recommend the Angsana. Lovely hotel.

Room Tip: choose a room facing the laguna - well worth the view.
  • Stayed: August 2013, traveled as a couple
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Thank AScott74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry J, General Manager at Angsana Laguna Phuket, responded to this reviewResponded October 24, 2013

Dear AScott74,

Thank you for your encouraging feedback with regards to your stay at our resort.

We appreciate your positive comments in relation to our stunning setting, breakfast selection, and most importantly, the genuine Thai hospitality extended to you by Khun Aom and her team.

It would be a pleasure to be able to welcome you back to Angsana Laguna Phuket soon.

Kind regards,

Jerry John
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

We stayed at this resort recently, wanting to finish our Thailand holiday off with a bit of luxury. We got it. The villa (two bedrooms overlooking the lagoon, with a separate lounge/dining and rooftop verandah with shower, day beds etc.) was exactly what we needed with two teenage girls who wanted privacy. The resort was surprisingly quiet, probably due to the season, which was a bonus, based on some comments about it being overrun with children at different times. The resort is so large, with a meandering pool, we could always find a quiet spot to swim, sit and escape from the daily rain. This is a great place if you are looking to unwind and not looking to see/do much (though there are water activities). We had a half day trip to Patong (about BHT 70 each way in a taxi), but we're happy to return to the peace of the resort. Our villa had a leaking shower, dripping down into the living room below and the power went off for a while - these were both addressed the following day. The service was excellent, there was a variety of food and the breakfast buffet was the largest/most diverse I have ever seen. If you want total luxury and removal from the world around you, this is the place. If you like to be close to the action and like to wander the busy streets, you may prefer Patong or the main town.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Angsana.com
Thank 100Fergus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry J, General Manager at Angsana Laguna Phuket, responded to this reviewResponded October 24, 2013

Dear 100Fergus,

Thank you for your valuable feedback with regards to your recent stay.

I was pleased to read that you and your family enjoyed the comfort of the Angsana Two-bedroom Loft, and hope that in addition to the choice of breakfast you also enjoyed the daily complimentary evening cocktails as part of this exclusive holiday experience.

We would be delighted to have you and your family stay with us again in the near future.

Kind regards,

Jerry John
General Manager

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Reviewed October 11, 2013

I selected this hotel because it locates at good beach. Unfortunately, it was rainy season while I stayed. So, I could not swim in the sea. But, the hotel has very long pool, which made my family to have good vacation.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Angsana.com
Thank Seankim66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry J, General Manager at Angsana Laguna Phuket, responded to this reviewResponded October 24, 2013

Dear Seankim66,

Thank you for writing a review with regards to your recent stay.

Although the sea was slightly rougher than expected, it was a pleasure to read that you enjoyed a relaxing holiday at our resort.

We hope to have the honour of having you as our guest again in the near future.

Kind regards,

Jerry John
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

I had stayed at the hotel before when it was a Sheraton. I had to leave suddenly due to a family bereavement. The hotel were wonderful in particular the reception staff. They made a difficult time bearable. Thank you.

Whilst at the hotel everything was wonderful certainly better than last time. The room was beautifully furnished and spotless. We had a lovely view over the lagoon. I was struck with the general peacefulness. We unfortunately only had four meals in the hotel which were of a very high standard.

On the last day as we were leaving we rushed down to the Italian restaurant. Undecided what to order the waitress remembered what we had ordered the day before and asked if we would like the same.

We will return to the hotel in the future.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Angsana.com
1  Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry J, General Manager at Angsana Laguna Phuket, responded to this reviewResponded October 24, 2013

Dear Robert W,

On behalf of everyone here at Angsana Laguna Phuket, I wish to express my deepest condolences to you and your family for your loss.

At the same time, I would like to thank you for your positive review with regards to your stay.

We hope to have you as our guest again in the near future.

Warm regards,

Jerry John
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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