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Really worth it! Fully ethical

If you wanna spend about 3 hours with elephants recovered from "slavery" it is really worth it. You... read more

Reviewed February 23, 2020
m00lenda
,
Phuket, Thailand
via mobile
Passionate people that take good care of the rescuede elephants

Amazing day where we learned more about the elephants and interacted with visible very happy... read more

Reviewed February 21, 2020
491linep
,
Bronshoej, Denmark
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Reviewed December 31, 2019 via mobile

The 3.5 hour elephant care trip was amazing. They have three female elephants from age 28 down to a baby. All were rescued from abusive shows but seem to be recovering in a caring santuary. Pang Pang was our guide/teacher/friend who cares soo much for the elephants and is quite funny as well. She speaks very good english and is really great with kids, including her baby Adele who is the baby elephant in her care. Everything about our time here was great. The worst part was leaving.

Date of experience: January 2020
Thank benhX7510EW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanderer18138094943, Front Office Manager at Elephants At 9 Dee Phuket, responded to this reviewResponded January 2, 2020

Thank you so much for your kindness and for visiting Elephants Retirement 9 Dee park. we're so glad to know you enjoy and have the best experience with our elephants. Please enjoy the rest of your time in Thailand and we hope to see you again. :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2019 via mobile

Food was good. Had close interactions with elephants.

We try to visit ethical elephant sanctuaries whenever we travel to Thailand to support them. We had visited 4 elephant sanctuaries including this but this place made us feel the most uncomfortable.

1) there is preferential racial treatment. My friend and I, both Chinese were told to get the roselle welcome drinks ourselves from the big wooden table. There were a Caucasian couple and another group of Caucasian visitors who were served drinks personally by the staff.

2) we were uncomfortable with many points what the guide, Pang Pang told us. She said she feed the youngest elephants lots of fishermen sweets in the past. This gave the unknown visitors that elephants are alright to eat human candies. She also said the sanctuary started three months ago but I checked the reviews. There was review that were 5 months ago of this date. She said when female elephant reached maturity, she must try to find a male to mate with female elephant or the female turned aggressive. We did research and Musth only happens to bull elephants. We were concerned that this will become a breeding place for new baby elephants instead of rescuing old ones. She also said baby domesticated elephant of one year must be separated from the mother or the elephant would not be able to survive but We had been to bigger elephant sanctuary in Chang Mai and we saw with our own eyes that the baby elephant was trying to mimic mother’s actions of eating and it was trying to eat too. She said the sanctuary had 3 elephants. Some of the past reviewers stated that there were 4 elephants. What happened to the last one? All the elephants here are so young, all younger than 40. I believe the fourth elephant should also be lower than 40 then but There was no mention of the last elephant.

3) This is the most intolerant part of the whole trip. There was a Chinese couple with a young kid. During bathing of the elephants in the pool, the Chinese guide for the couple told the them that they could put the kid on the baby elephant as if she was riding them. There was no interference from any staff even they saw it. When I voiced out my concern to Pang Pang , she said it was ok to ride in water as the water provided some support. This missed the whole point of me coming as I thought the camp was promoting no riding of elephants in any way or by anyone by any age.

4)this is also the only sanctuary that we had to pay additional 10 baht per bottle to feed the elephants if we wanted to. Shouldn’t this be included in our package?

5) There was lots of phototaking after bathing the elephants. One of staff told the baby elephant to put the trunk up like kissing the person to take pictures. This is totally unnatural for elephants. The sanctuaries that we been to at most just stand next to elephants to take pictures.

6)during feeding of elephants, there was no line up to do it one by one as compared to the previous ones we visited. Everyone could crowd elephants to feed them. This could be overwhelming and stressful for some elephants.

7) I voiced out about the doubts of what Pang Pang said to her and comparing my experience on that day against the previous sanctuaries we visited previously. She just brushed me off by saying different camps run differently. Many of these camps were operated by Caucasians who knew nothing much about elephants. Unknown to her , Out of the previous 3 elephants sanctuaries we visited, two of them are run by Thais and last one , even though was run by Caucasian, was a very famous wildlife sanctuary near Bangkok.

I won’t be coming back but I hope that you can improve the training of your staff well in terms of preferential treatment of race and correct ways to educate the visitors about elephants.

Date of experience: December 2019
3  Thank Nonochin81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2019

Came here with 5 friends from patong, very grateful for the experience learning about the elephants, prepping their food and washing them. definitely reccomend

Date of experience: December 2019
Thank CamboTauri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanderer18138094943, Front Office Manager at Elephants At 9 Dee Phuket, responded to this reviewResponded January 2, 2020

Thank you so much for your kindness and for visiting Elephants Retirement 9 Dee park. we're so glad to know you enjoy and have the best experience with our elephants. Please enjoy the rest of your time in Thailand and we hope to see you again. :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2019

We came with our two small children and had a wonderful afternoon at Elephants at 9 Dee. The staff were attentive, friendly, and informative, and the combination of activities was fun and interesting: cooking Thai food, preparing elephant food, feeding elephants, preparing elephant skin cream, applying skin cream to elephants, washing elephants, and of course playing with and getting splashed by elephants. Interacting directly with the elephants was of course amazing and our kids loved it. The elephants for their part seemed relaxed and enjoyed interacting with our little ones. This is a well run attraction in a beautiful location - I thought it was totally worth what we paid for the afternoon. One word of advice - come hungry because they will give you lots of delicious Thai food! Thank you Elephants at 9 Dee - we won't forget this amazing experience.

Date of experience: November 2019
Thank U7089KLpaulc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanderer18138094943, Front Office Manager at Elephants At 9 Dee Phuket, responded to this reviewResponded January 2, 2020

Thank you so much for your kindness and for visiting Elephants Retirement 9 Dee park. we're so glad to know you enjoy and have the best experience with our elephants. Please enjoy the rest of your time in Thailand and we hope to see you again. :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2019 via mobile

Very interesting experience to touch feed bath elephants .. also watching cooking thai dish then makung a massage pots using herps for elephants.. overall so interesting

Date of experience: December 2019
Thank umsh5sh5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanderer18138094943, Front Office Manager at Elephants At 9 Dee Phuket, responded to this reviewResponded December 7, 2019

Thank you so much for your kindness and for visiting Elephants Retirement 9 Dee park. we're so glad to know you enjoy and have the best experience with our elephants. Please enjoy the rest of your time in Thailand and we hope to see you again. :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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