We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“The perfect hotel, except......” 5 of 5 bubbles
Review of Surintra

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Surintra
Ranked #11 of 34 Hotels in Choeng Thale
Certificate of Excellence
Capbreton, France
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“The perfect hotel, except......”
5 of 5 bubbles Reviewed March 14, 2014

- the rooms ("Grand Deluxe") are very spacious and decorated in the most delicious taste in a fresh, modern and sober style. Many more expensive hotels are not that classy.

- Big bathroom (no enough light but that's most hotels for some reason). Big balcony (but no table and only one chair).

- the staff is extremely friendly and helpful

- breakfast is no better or worse than everywhere in Thailand (go to Vietnam for real good breakfasts with crunchy bread, real coffe and French cheese).

- the swimming pool is chaming and big enough. Two showers and clean toilets next to the pool. Plenty of beds and plenty of shadow for everybody. Not the type of hotel where you have to wake up at 7:00am to put your towel on one of the sunbeds so you're sure to have one for the day. Many flies and Russian tourists unfortunately, but apparently it's the same everywhere on Phuket island. Try Samui or Ko Panghan if you want to avoid these 2 curses.

- enough programs on television

- good location 30m off the main street, 5 minutes from the beach and the restaurants


But....

The only negative is that Surintra Hotel ask 100% payment in advance and NO REFUND POSSIBLE (reservation was made through Booking.com). Now I think this is a bit aggressve and unfriendly. It's also contrary to the common practice in the catering industry. You can always break a leg or have somebody die in your family. Why would you have to leave 100% of the price on the table (in my case 385€ for 7 days) ? It just makes you a bit nervous for a few weeks (or it makes you choose another hotel, which I almost did).

Anyway, I wish I could find a hotel like this everywhere I travel, and at that price (2.460 THB =55€ per night for a Grand Deluxe room incl. breakfast in March 2014).

Thank you Surintra !

  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank linkador99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surintra, Guest Service Agent Supervisor at Surintra, responded to this review, March 16, 2014
Dear Valued Guest,

Warm greetings from Surintra!

Thank you for staying with us and giving us the opportunity to serve you. Thank you for all the kind words, its greatly appreciated by the team. We are glad that we made your holiday a good one.

Again thank you and we hope to be of service to you again in the future. Should require further assistance or any information, feel free to contact back to us.

Yours sincerely,

Marcelle R. Puntanar
Guest Service Agent Supervisor
Surintra Boutique Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

523 reviews from our community

Traveler rating
    215
    212
    68
    15
    13
See reviews for
91
241
57
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Almaty, Kazakhstan
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 5, 2014

I stayed 4 nights here with my girlfriend at the start of a 2-week holiday and had a great time. The hotel was pretty good - modern, large rooms and nice pool. The location was also great - for the beach and shops/restaurants/bars/massage studios nearby.
Breakfast was fine, if not special.
The bathroom was the only negative point - no natural light and badly lit, low water pressure for the shower.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Tristanwhotravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surintra, Guest Service Supervisor at Surintra, responded to this review, March 7, 2014
Dear Valued Guest,

Greetings!

Good afternoon. Thank you very much for staying with us and giving us an opportunity to serve you. Our team are grateful that we have contributed and made your holiday a good one.

Thank you for taking your time to share your stay with us, its greatly appreciated and we hope to be of service to you again here at Surintra Boutique Resort. Should you require further assistance or information, feel free to contact us back

Yours sincerely,

Marcelle R. Puntanar
Guest Service Supervisor
Surintra Boutique Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 4, 2014 via mobile


Clean, modern and spacious rooms. I would consider this more of a hotel rather than a resort. It's set back from the road so it's quiet. About a 5 min walk to the beach and you can rent motorbikes right across from the entrance to the hotel. The breakfast buffet was just decent and the "restaurant" was detached and kind of awkward and gross. Overall we had a nice experience.

Stayed March 2014, traveled as a couple
Helpful?
Thank Haley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surintra, Guest Service Supervisor at Surintra, responded to this review, March 4, 2014
Dear Valued Guest,

Greetings!

Good afternoon. Thank you very much for staying with us and giving us an opportunity to serve you. We really appreciate your feedback and kind words. Our team are grateful that we had contributed on making your holiday a good one. With regards to the restaurant where we have our breakfast, we will be having a small renovation and hopefully it will be done by the end of this year.

Again, thank you for taking your time to share your stay with us and we hope to be of service to you again here at Surintra Boutique Resort. Should you require further assistance or information, please feel free to contact us.

Yours sincerely,

Marcelle R. Puntanar
Guest Service Supervisor
Surintra Boutique Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed February 27, 2014

Love the room - it's very spacious with nice simple deco and comfortable beds. on the other hand our balcony is overlooking houses of the locals as we are on the first floor, so not much of a view. Pretty quiet surroundings and nice pool area. Minutes walk to shops, food, spas & beach. Overall semi lush & good value for money!

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SummerLes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surintra, Guest Service Supervisor at Surintra, responded to this review, February 28, 2014
Dear Valued Guest,

Warm greetings from Surintra Boutique Resort!

We are glad that you have arrived home safely and we are very thankful that you had chosen on staying with us and giving us an opportunity to serve you. We really appreciate your feedback and we are pleased to know that you had a relaxing stay with us and enjoy some of the variety local has to offer.

Again, thank you for taking your time to share your stay with us here and we hope to be of service to you again here at Surintra Boutique Resort. Should you require further assistance or information, please do not hesitate to contact back to us.

Yours sincerely,

Marcelle R. Puntanar
Guest Service Supervisor
Surintra Boutique Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 20, 2014

Stayed for 1 night, so didn't use the all of the facilities (did not have breakfast or visit the pool) Everything that we experienced was positive, from check in with friendly staff, room size and decor, as well as organised a sport to the airport. The hotel is in a good location for Surin Beach - 5 minute walk. Nice beach, which is quieter and more up market than Patong. Great Beach Clubs - Bimi, The Catch and Diamond, with also less fancy local bars with great happy hours. Although the area is more expensive that some of the busier resorts, the money is well spent and you can stick to a budget if you avoid the beach clubs. I would go back and would also happily stay again at Surintra.

  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank tour-guide-barbie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surintra, Guest Service Supervisor at Surintra, responded to this review, February 21, 2014
Dear Valued Guest,

Warm greetings from Surintra Boutique Resort!

Thank you very much for staying with us and giving us an opportunity to serve you. We really appreciate your feedback and our team are just grateful that we have contributed on your holiday even for a short period of time to explore Surin beach area a little and what it has to offer.

Again, thank you for taking your time to share your stay with us here and we hope to be of service to you again here at Surintra Boutique Resort. Should you require further assistance or information, please do not hesitate to contact back to us.

Yours sincerely,

Marcelle R. Puntanar
Guest Service Supervisor
Surintra Boutique Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed February 20, 2014 via mobile

The cost benefit ratio is perfect. The hotel is not too big and has two beautiful pools surrounded by many trees. The beach is only 5min away by walking. Staff us extremly friendly and helpful. Good and free internet. Beautiful bathrooms.

Stayed February 2014, traveled as a couple
Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surintra, Guest Service Supervisor at Surintra, responded to this review, February 21, 2014
Dear Valued Guest,

Warm greetings from Surintra Boutique Resort!

Thank you very much for staying with us and giving us an opportunity to serve you. We really appreciate your feedback and our team are grateful that we have contributed and made your holiday a good one.

Again, thank you for taking your time to share your stay with us here and we hope to be of service to you again here at Surintra Boutique Resort.Should you require further assistance or information, please do not hesitate to contact back to us.

Yours sincerely,

Marcelle R. Puntanar
Guest Service Supervisor
Surintra Boutique Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed February 20, 2014

The facilities at this tourist hotel were very good. The rooms are of a reasonable size with safe, fridge and coffee/tea making facilities, (you might have to buy milk from a nearby mart). The mattress on our bed was distinctly on the firm side which was a slight problem!
The staff could not have been more helpful and, with security cameras all over the place, we always felt safe.
Breakfast was a nice surprise, given some of the comments we had read! A good cooked selction, although a little more choice of fresh fruit would be more exciting than just pineapple, water melon and the odd banana. The building where breakfast is served is adjacent to the hotel reception but there are limited tables which guests often have to share.
Two fresh water swimming pools were refreshing after a day touring the island or sitting on the beach. Surin beach is rather overcrowded for our taste but there are others within reasonable distance.
Surintra is good value and we would recommend it as a base.

Room Tip: The ground floor rooms open directly onto the pools, but may have privacy issues as a result. Our ro...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chipbees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surintra, Guest Service Supervisor at Surintra, responded to this review, February 21, 2014
Dear Valued Guest,

Warm greetings from Surintra Boutique Resort!

Thank you very much for staying with us and giving us an opportunity to serve you. We really appreciate your feedback and are grateful for the positive outcome. Other things you have pointed out such as more choices of fruits are well noted, will discuss these to our head department so additional selections can be offered. With regards to the hotel's breakfast area, renovation are planned sometime this year to make it more comfortable for our guest.

Again, thank you for taking your time to share your stay with us here and we hope to be of service to you again here at Surintra Boutique Resort.Should you require further assistance or information, please do not hesitate to contact back to us.

Yours sincerely,

Marcelle R. Puntanar
Guest Service Supervisor
Surintra Boutique Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Choeng Thale
0.1 mi away
The Chava Resort
The Chava Resort
#1 of 34 in Choeng Thale
5.0 of 5 bubbles 452 reviews
0.2 mi away
MANATHAI Surin Phuket
MANATHAI Surin Phuket
#15 of 34 in Choeng Thale
4.0 of 5 bubbles 237 reviews
0.1 mi away
Novotel Phuket Surin Beach Resort.
Show Prices
Show Prices
Show Prices
5.8 mi away
Patong Mansion Hotel
Patong Mansion Hotel
#3 of 319 in Patong
4.5 of 5 bubbles 674 reviews
0.1 mi away
Twinpalms Phuket
Twinpalms Phuket
#8 of 94 in Thalang District
4.5 of 5 bubbles 1,820 reviews
10.0 mi away
The Tint At Phuket Town
The Tint At Phuket Town
#1 of 83 in Phuket Town
4.5 of 5 bubbles 368 reviews
Show Prices
Show Prices
Show Prices

Been to Surintra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Surintra

Property: Surintra
Address: 49/1 Moo 3, Surin Beach Road, Choeng Thale, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District > Choeng Thale
Amenities:
Swimming Pool
Hotel Style:
#1 Best Value Hotel in Choeng Thale
#11 Romantic Hotel in Choeng Thale
#13 Family Hotel in Choeng Thale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Surintra 3*
Number of rooms: 40
Official Description (provided by the hotel):
Surintra is a chic modern and at charming Phuket boutique resort Surin beach Phuket. Intimate, serene and relaxing hotel resort on Surin beach. Surintra is an oasis of calm and tranquility on Phuket most popular Surin beach. Surrounded by tropical trees quaint shopping Surin beach road and set around a service of garden courtyards Surintra is the perfect base for exploring Surin beach, Phuket and beyond. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Expedia, Travelocity, Hotels.com and Booking.com so you can book your Surintra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Surintra Hotel Thalang
Surintra Phuket, Thailand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing