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Julia C
Dubai, United Arab Emirates

Excellent vacation spot for couples/families

5.0 of 5 bubblesReviewed Aug 30, 2012
We stayed here last summer (July 2011) and had an amazing time. The private villas with pools were beautiful and well maintained, the public pool relaxing and the spa excellent. My husband and I had Thai massages at the spa and although expensive by Thai standards, they were great and the price was typical for a 5 star hotel. The staff was especially helpful and conscientious and was genuinely pleasant to all guests.
We had room service a couple of times and also ate at the restaurant Sea.Fire.Salt and the food was wonderful as was the breakfast buffet. I would also highly recommend having drinks at sunset at the Tree House. We sat on the balcony and watched the sun go down over the palm trees and it was stunning, one of my favorite memories from the trip.
On the downside it is not a short drive to get into Phuket where the restaurants and bars are located. We had no issue getting down there by having the staff get us a tuk tuk, but if you want to be in the heart of the city, this is not the proper hotel for you. I found it to be an extremely relaxing and amazing vacation and cannot wait to return.
Date of stay: September 2011
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this review
Responded Aug 31, 2012
Dear Guest,

Thank you for taking the time to share your experience on trip advisor. I appreciate your feedback and I am truly delighted to hear that you enjoyed your stay with us.
I look forward to welcoming you back in the future.

Regards

Andrew Turner
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,520)
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Reviewed August 27, 2012

Stayed here for 4 nights. The service in Anantara is second to none. Some big five stars hotels are too over attentive while in Anantara, it feels like you are part of the family. They go out of their ay to try and meet your every need.

When checking in, we were asked what type of pillows we prefer and even the type of aromatherapy scent we wanted for our room. There is a private pool for every villa and there is also a huge main pool that is lovely to spend the afternoon at. The rooms are big and spacious. There is an outdoor and indoor shower, outdoor dining area by your own private pool. And the compound is big. It almost seems like we are on our own most of the time.

Breakfast is fantastic, with lots of food, even organic ones, to choose from. The breakfast area is by a pond with ducks swimming by as you eat. We usually skip breakfast but not at Anantara. They also have a nice treetop bar for the evening cocktail. I an totally at peace during my stay with the calm surrounding and the exceptional service.

The area where the hotel is situated , is a bit far from town or other activities. It is best if you have your own rented car to move around. But as it is far off, the beach is quiet and lovely.

I truly enjoyed my stay and will definitely come back on the next trip to Phuket

Date of stay: June 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Royyusi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 31, 2012

Dear Guest,

Thank you for taking the time to share your comments about your recent experience with us. I certainly hope that we will have the opportunity to welcome you back in the near future.

Best Regards

Andrew Turner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 24, 2012

We had the best experience there! Everything was great. The staff is amazing. They go out of their way to make sure every need is covered. We loved the breakfast buffet (best hot caes ever).... The main pool area is very nice, The villas are beautiful with a private pool. Trust us, you will not want to leave this hotel!

Date of stay: April 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BiruT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 31, 2012

Dear Guest.

Thank you for your feedback and I am happy to hear that you enjoyed our breakfast. I look forward to welcoming you back to our resort in the future.

Best Regards

Andrew Turner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 21, 2012

Heaven on earth. The resort is breath takingly beautiful! Stayed for 8 nights and only had rain one day. We booked a lagoon sala pool villa and loved spending time in our lagoon sala, the pool and outdoor bath tub. You feel like your in a true Thai Village wrapped in pure luxury. The food was outstanding, never had a bad meal. Love having drinks at the Tree house. The staff is simply amazing, friendly, helpfully and always with a smile. The spa is the best I've experienced and I have been to a lot of spas! Highly recommend for everyone and we are planning our return stay.

Date of stay: August 2012
Trip type: Traveled as a couple
1  Thank KimMassachussetts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 31, 2012

Dear Guest,

Thank you for selecting our resort to celebrate your 25th wedding anniversary. I am happy to hear that you enjoyed your experience with us. If I can be of any assistance in making your future reservation please do not hesitate to contact me personally.

I look forward to welcoming you back soon.

Regards

Andrew Turner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 21, 2012

Anantara successfully marked our honeymoon with perfection. Beautiful place with amazing villa. The staff are helpful and very kind, the hostesses in the restaurants are very welcoming and cheerful, overall service is just excellent. I have ordered a beach romantic dinner on the beach and it was TIME to REMEMBER, they assigned one of the staff and chef just for us. Private pool is amazing and keep you in a great mood. The only thing i could mark for improvement is food variation at the restaurant for breakfast, they could add more types specially for international guests, as i have noticed they focuses on Thai food. Overall 5 Stars from me.

Room tip: Our villa was great, normal villa will do the job for you. i didn't notice a difference between villa types so you can get the standard villa.
Date of stay: August 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank fammari
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 31, 2012

Dear Guest.

Thank you for choosing the Anantara Phuket to celebrate your honeymoon. I am delighted to hear that you enjoyed your time with us and you had the opportunity to enjoy our dinning by design on our beach front.
I appreciate you taking the time to share your feedback and I hope to have the opportunity to welcome you both back in the future.

Best Regards
Andrew Turner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 20, 2012

I recently stayed at the Anantara Villas with my wife and a group of her friends for 4 nights. It really was a wonderful experience; very relaxing and I fully recommend the place.
I must state from the outset that we were there as part of a "special offer" from my wife's credit card company, i.e. we paid less than the normal rate.

A "condition" of this offer was that we had to attend a presentation from the Anantara Vacation Club people, (a form of time-share), but that is a separate issue. My wife's friends were not staying there as part of such a special deal.

We were met at Phuket Airport upon arrival and quickly taken to the Turtle Village location. However we were not offered a complimentary drink/cocktail whilst checking in, which is something the management would do well to consider. I was able to order a beer/soft drink for which I had to pay.

We were taken to our villa by electric buggy, (like a golf cart), which was spotless and welcoming. Our private pool was fine. I managed to "screw up" setting the room safe combination, but the problem was quickly and efficiently solved. I was helped by the receptionist
with minor problems concerning wi-fi and television connections, also very promptly and efficiently.

Our stay, (which involved a party of some 18 people, including children), was very enjoyable. All staff were friendly and efficient, although at times service at the (fantastic buffet) breakfast was a little slow. (Minor things; bringing ashtray/coffee etc. to table).

We dined at the restaurant near the beach one evening. Wonderful food, excellent service, friendly, polite, efficient staff; what more could one want?

A stay here is not cheap, but then the Anantara Villas is not a place for backpackers. It is hardly Soi Bangla in Patong, but then it never claims to be! Excellent for honeymooners, family groups or groups of friends. Very child-friendly also.

I would not hesitate to stay here again, although I will probably have to win the lottery before I can afford to do so!

Date of stay: August 2012
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melchie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 31, 2012

Dear Guest,

Thank you for your feedback. I am truly delighted to hear that you enjoyed your vacation and I certainly hope that you have the opportunity to come back and visit us again in the future.

Best Regards,
Andrew Turner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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