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KimMassachussetts
Massachussetts

25th Wedding Anniversay

5.0 of 5 bubblesReviewed Aug 21, 2012
Heaven on earth. The resort is breath takingly beautiful! Stayed for 8 nights and only had rain one day. We booked a lagoon sala pool villa and loved spending time in our lagoon sala, the pool and outdoor bath tub. You feel like your in a true Thai Village wrapped in pure luxury. The food was outstanding, never had a bad meal. Love having drinks at the Tree house. The staff is simply amazing, friendly, helpfully and always with a smile. The spa is the best I've experienced and I have been to a lot of spas! Highly recommend for everyone and we are planning our return stay.
Date of stay: August 2012
Trip type: Traveled as a couple
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AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this review
Responded Aug 31, 2012
Dear Guest,

Thank you for selecting our resort to celebrate your 25th wedding anniversary. I am happy to hear that you enjoyed your experience with us. If I can be of any assistance in making your future reservation please do not hesitate to contact me personally.

I look forward to welcoming you back soon.

Regards

Andrew Turner
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,453)
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Reviewed August 21, 2012

Anantara successfully marked our honeymoon with perfection. Beautiful place with amazing villa. The staff are helpful and very kind, the hostesses in the restaurants are very welcoming and cheerful, overall service is just excellent. I have ordered a beach romantic dinner on the beach and it was TIME to REMEMBER, they assigned one of the staff and chef just for us. Private pool is amazing and keep you in a great mood. The only thing i could mark for improvement is food variation at the restaurant for breakfast, they could add more types specially for international guests, as i have noticed they focuses on Thai food. Overall 5 Stars from me.

Room tip: Our villa was great, normal villa will do the job for you. i didn't notice a difference between villa types so you can get the standard villa.
Date of stay: August 2012
  • Trip type: Traveled as a couple
    • Value
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    • Sleep Quality
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Thank fammari
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 31, 2012

Dear Guest.

Thank you for choosing the Anantara Phuket to celebrate your honeymoon. I am delighted to hear that you enjoyed your time with us and you had the opportunity to enjoy our dinning by design on our beach front.
I appreciate you taking the time to share your feedback and I hope to have the opportunity to welcome you both back in the future.

Best Regards
Andrew Turner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

I recently stayed at the Anantara Villas with my wife and a group of her friends for 4 nights. It really was a wonderful experience; very relaxing and I fully recommend the place.
I must state from the outset that we were there as part of a "special offer" from my wife's credit card company, i.e. we paid less than the normal rate.

A "condition" of this offer was that we had to attend a presentation from the Anantara Vacation Club people, (a form of time-share), but that is a separate issue. My wife's friends were not staying there as part of such a special deal.

We were met at Phuket Airport upon arrival and quickly taken to the Turtle Village location. However we were not offered a complimentary drink/cocktail whilst checking in, which is something the management would do well to consider. I was able to order a beer/soft drink for which I had to pay.

We were taken to our villa by electric buggy, (like a golf cart), which was spotless and welcoming. Our private pool was fine. I managed to "screw up" setting the room safe combination, but the problem was quickly and efficiently solved. I was helped by the receptionist
with minor problems concerning wi-fi and television connections, also very promptly and efficiently.

Our stay, (which involved a party of some 18 people, including children), was very enjoyable. All staff were friendly and efficient, although at times service at the (fantastic buffet) breakfast was a little slow. (Minor things; bringing ashtray/coffee etc. to table).

We dined at the restaurant near the beach one evening. Wonderful food, excellent service, friendly, polite, efficient staff; what more could one want?

A stay here is not cheap, but then the Anantara Villas is not a place for backpackers. It is hardly Soi Bangla in Patong, but then it never claims to be! Excellent for honeymooners, family groups or groups of friends. Very child-friendly also.

I would not hesitate to stay here again, although I will probably have to win the lottery before I can afford to do so!

Date of stay: August 2012
  • Trip type: Traveled with friends
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Thank Melchie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 31, 2012

Dear Guest,

Thank you for your feedback. I am truly delighted to hear that you enjoyed your vacation and I certainly hope that you have the opportunity to come back and visit us again in the future.

Best Regards,
Andrew Turner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

This resort is on a beautiful beach, the villas are nice(probably could do with a bit of modernisation) but still good. The staff are extremely helpful and courteous, particularly the hostesses in the restaurant. Overall we had a great holiday. Only downside I think are the constant people who try to get you to go on the sales talk for Anantara holidays. I didnt like the pushy sales people. Other than that we had a good time.

Date of stay: July 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Isabell_39
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 22, 2012

Dear Guest,

Thank you for taking the time to share your feedback on trip advisor. I am delighted to hear that you enjoyed your stay with us and I am sorry that our vacation club came across as pushy. I have shared your comments with the vacation club team in an effort to improve our experience.

If I can be of any further assistance please do not hesitate to contact me.

Regards

Andrew Turner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2012

Absolute bliss. This is by far the most romantic and stunning resort we have stayed in. We stayed here for 5 nights on the first leg of our honeymoon - all the other places did not come close to Anantara Phuket. Sure its expensive but it was worth ever cent (and baht). The service - i have never experienced anything quiet so personal and first class. The staff were just lovely.

We did the Thai cooking class with Dear and that was a great experience as my husband looks culinary creativity. We had the cooking class menu tailored to our taste buds and hand selected the dishes we wanted to make. Even had a lovely certificate and photo presented to us afterwards to take home together with a printed copy of the recipes. We had complete control of the kitchen and in our own little aprons and chef hats - we felt like pros.

We also had at least 2 couples massages and while the girls are quiet strong in applying pressure, i feel asleep on all occasions during the scalp massage. We lived for these moments.

Have i mentioned the food? OMG - breakfast is divine. I was eating sampling the buffet for what it was worth every morning. Loved the hand made selection of juices and the decor in the restaurant. My husband had the best steak of his life at Sea.Fire.Salt. Who would have thought?

And the room service (particularly the wood fire pizza) was out of this world. Cocktails at all the bars (yes we sampled them all) were spot on.

Of particular mention were the lads at the infinity bar. We returned there after the night before and they knew us by name. Very best of service.

Needless to say - we never once, in 5 days, left this resort. Why would you?

Make your dreams come true - stay here!!!!!

Room tip: You cant go wrong!!!
Date of stay: June 2012
  • Trip type: Traveled as a couple
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Thank Doubtfire123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 31, 2012

Dear Guest,

Thank you for your positive feedback on our resort and employees. Your comments certainly inspire us to strive to provide excellent service and ensure our guests leave with an amazing story to tell. I am happy to hear that you enjoyed your cooking class with Khun Dear, I will pass on your comments.

I hope to welcome you back in the future.

Best Regards
Andrew Turner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2012

With your own private pool, you will feel like a rock star!
Great service while you are on your lounger at the main pool, with the bar tender regularly around topping up your iced water.
Be sure to venture out of the resort to the pub or restaurant next door for a break from resort food (turn left outside the main driveway).
I dont rate it 5 points due to
1) being hassled in and out of the resort by people selling Anatara time shares (take off the flower necklace they give you on arrival so you are not marked as bait).
2) And be sure to slide the wooden bolt across the gate so that the room service staff cant just knock and enter - unless you like getting busted skinny dipping!

We were there in August, and the easterly was strong enough to make the sea unsafe to swim in along this coast (I have surfed for 10 years and wouldn't swim there without flippers due to the rip). Just as well the pools are amazing!
A great place, and would love to stay again. Miles away from Patong which is a complete dump!

Room tip: I wouldnt bother with the room that has a hut on the lake (lagoon villa i think they are called).
Date of stay: August 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank groundrush
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnantaraP, General Manager at Anantara Mai Khao Phuket Villas, responded to this reviewResponded August 22, 2012

Dear Guest,

Thank you for your comments and feedback. I am delighted to hear that you enjoyed your stay. I have personally addressed your comments regarding the vacation club and room service. I am truly sorry for the inconvenience we caused you.

If I can be of any further assistance please do not hesitate to contact me.

Regards

Andrew Turner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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