I think this is one of the best 5 Star Hotels I have been within India which is perfect for a nice relaxing break or a wonderful honeymoon stay.
The property extends to over 45 acres and the rooms are just a few meters away from the ocean. The place is serene and quite peaceful.
Rooms were done up really well.
The Jiva Spa is 145000 Sq.Ft which is extremely large and well built.
The Hotel however had failed in a few aspects.
After spending $200 for a couples spa session which includes a romantic pool we were offered Bajjis which are a local dish which is best served in roadside stalls rather than in a 5 Star Hotel let alone after spending $200 for a couples spa session. The Spa Therapists obviously lacked training and did a very poor job in these sessions. it is unfortunate that they have such a wonderful property with really huge Spa which is purpose-built but lacked in the most important aspects of providing trained manpower.
All this apart we asked not to be disturbed each night after ordering for in-room dinner. However to our surprise we get calls at 10 PM asking if they can clear the food trays. Even after we said to come in the morning and slam the phone they still come and ring the door bell. Obviously something terribly wrong.
What can be termed as one of the best hotels to stay in with one of the best experiences was ruined by things that you would least expect in a chain run by the Taj.
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