The one thing that topped the beautiful monsoon, the unusual but nice hotel property, excellent dining, rejuvenating spa was the service with a smile! If you are flying in, be prepared for a bumpy 2 hour drive from airport to hotel. While the rooms are unusual with an outdoor shower and cozy outdoor day bed, the guest experience can be further enhanced with a little bit more attention to detail in the housekeeping - cleaning the grit off the floor for instance, providing bath robes instead of having to ask for it. Replacing the bulky key with an electronic card or the new biometric readers would be nice. I would rate the service at the spa for ayurveda therapuetic treatments, buggy ride, dining as excellent.
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