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All reviews kids club star prestige mini disco fantastic holiday beautiful beach bar staff half board pasta family hotel children aged plenty of choice evening shows choice of food kids pool all ages self service iberostar
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32 - 37 of 2,241 reviews
Reviewed October 20, 2019

We recently stayed at the iberostar, self catering. We found the staff extremely friendly and helpful. The hotel itself was spotless. One day we returned to the room to be greeted by two bottles of beer carefully wrapped by a towel placed on our table. See the pic below. Little touches like this really elavated iberostar. The pools were very clean well maintained, access to the beach 2mins. Beautiful restaurants very close by. A great family holiday at a fantastic hotel and location. Thanks so much.

Date of stay: October 2019
Trip type: Traveled with family
1  Thank rseger72
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Alcudia Park, responded to this reviewResponded October 24, 2019

Dear guest,

We would like first of all for you to know that we are really pleased that you had such an excellent holiday with us at our hotel. Every area and every service of our hotel is designed to provide a quality holiday experience, and whenever we receive confirmation this has been achieved we consider it a success story. We love knowing that you will choose us again on your vacation
We would like to thank you once again for your appreciation and hope to welcome you back again soon.

Best Regards,
Quality Manager
Iberostar Alcudia Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2019

We recently had a family holiday to Majorca and stayed at the Iberostar Alcudia Park for 6 nights. The hotel is beautiful and clean with excellent facilities. The food is wonderful and the staff are fantastic. We opted for a room with a terrace, which meant that we had a space to relax in the evening while our 1-year-old was asleep in the room (I would recommend this if you are travelling on your own with young children)...our daughter also loved playing out in the little garden during the day! The entertainment and fitness classes were great and the beach is lovely too. The only thing to remember is that the hotel doesn't own the beach at the back, so even if you're all-inclusive you will have to pay for the beds on the beach. Also, this is a very family friendly hotel, so if you are looking for a more adult vibe then you should definitely choose the Star Prestige option for more secluded areas. We really hope to visit again as we had a family holiday that we'll never forget! Thank you to all the staff at Iberostar Alcudia Park for making us feel so welcome.

Date of stay: October 2019
    • Location
    • Rooms
    • Service
2  Thank dombranca
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Alcudia Park, responded to this reviewResponded October 14, 2019

Dear guest,

It is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail.
We, therefore want to express our gratitude again for your excellent review and will be delighted to welcome you back to one of our hotels in the near future.

Best Regards,
Quality Manager
Iberostar Alcudia Park

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Reviewed October 6, 2019

We had a lovely stay at the Ibero Star Alcudia Park, not just the hotel is great in many aspect (location, rooms, pools, restaurant, food, bar and the beautiful beach), but the staff also makes the difference, as everyone was really nice and very helpfull, and a special mention to Georgina (Guests Relations) for being a star. We will highly recommend and will be more than happy to come back one day :)

Room tip: Just do not hesitate, and book it!
Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
Thank DavidFrancois75012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Alcudia Park, responded to this reviewResponded October 11, 2019

Dear David,

We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests are great to receive. Once again, we thank you for this complimentary review of your time in our hospitality.

Best Regards,
Quality Manager
Iberostar Alcudia Park

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Reviewed October 3, 2019 via mobile

Have spent a week at the hotel with our extended family including grandparents and smaller kids. The staff couldn't do more for guests. Everyone is so friendly and nothing is too difficult (our son has multiple allergies) and the chefs and Georgina have been fantastic. The staff work so hard and are a credit to the hotel. The buffet is a marvel to look at and eat, with a different theme each night along with the daily favourites. The kids club has been a real asset to the holiday as has the family entertainment although hiding in the quiet bar once our son was asleep was our daily favourite treat,listening to live,relaxing music. There is nothing to fault about this hotel and we would definitely come back or try another iberostar. Can't thank the staff enough for making a much needed holiday so special.

Date of stay: September 2019
Trip type: Traveled with family
2  Thank gilzhunter
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Alcudia Park, responded to this reviewResponded October 10, 2019

Dear guest,

We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests are great to receive. Once again, we thank you for this complimentary review of your time in our hospitality.

Best Regards,
Quality Manager
Iberostar Alcudia Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2019 via mobile

A great family hotel with stunning beach (direct access), beach volleyball facilities and beautiful decor. The most impressive feature of the hotel for us was the staff, especially the check-in process. We arrived late and were welcomed by (normally you won't see names on my reviews but for these I made a mental note of their names), Mar and Raúl. I had only experienced that level of service in 5stars hotels in key cities like New York or Tokyo. They anticipated every single need I had and provided solutions to avoid issues. I was so impressed. An example was when I asked about the wi fi as I had to have a number of meetings online. Before I could think of asking, they proposed to provide me with an additional log in specifically for my work laptop to ensure maximum signal. By the way, I did not need it as the wi fi signal was excellent. We were in room 1514. Also, I had asked on my notes for a room on a high floor and despite my late reservation, I was delighted to find out I was on a top floor and had some bonus sea view on my side. The room was impeccable and the cleaning lady was extremely accomodating around my work mornings. The cold/apetizers buffett were of high quality. First time with Iberosta as Always used one of the key competitors but amazed they are this good on customer service. Worth every penny.

Date of stay: September 2019
Trip type: Traveled as a couple
4  Thank Solci13
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ReputationOnline, Quality Manager at Iberostar Alcudia Park, responded to this reviewResponded October 7, 2019

Dear guest,

We would like to express our appreciation for your kind words and positive rating of our hotel. It was a pleasure to read your description of our establishment and it motivates us to maintain our standards. Of course, we will relay your compliments to our team, they will be delighted to know that they enhanced your holiday experience. It would be an honour to serve you again in the future at our hotel, until then we wish you all the best.

Kind regards,
Quality Manager
Iberostar Alcudia Park

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