We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Spotlessly clean”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Universal Aparthotel Elisa
Ranked #29 of 30 Hotels in Playa de Muro
BIRKENHEAD MERSEYSIDE
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Spotlessly clean”
Reviewed May 27, 2011

nice resort just outside Alcudia. great little hotel with staff that were friendly and helpful. predominently German guests. we had a room overlooking the pool, a bit noisy at times but no real problem. nice big balcony. our side of the pool ( left of the entrance) got the sun all morning and some of the afternoon while the ones on the right got it most of the afternoon and well into the evening. the rooms at the rear of the pool area overlooked a small canal. we opted to have breakfast which was plentiful---various cereals, yogurts,scrambled,boiled or fried eggs,bacon and sausage, cold meats and cheeses,croissants, muffins and bread to toast and obviously fruit juices and hot drinks

Room Tip: already described rooms situated round the pool.
See more room tips
  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DIANA_H_2240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

178 reviews from our community

Traveler rating
    73
    70
    15
    8
    12
See reviews for
91
61
3
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm
Level 4 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 19, 2010

Hotel with a heart. Everything worked out so well and the staff do all they can to help you with whatever you ask for. For example there is a washing machine for free, just use it if you like. They serve a free mallorquin dinner for new guests on thursdays where you can try local foods, you only pay for the drinks. The rooms are really clean and functional, we missed a scissor and a whisk in the kitchen though. There is also free wi-fi which is perfect when it cost about 1 € /10 min otherwise.

There are loads of kids so if you whish to sleep in the morning make sure that you have a room away from the pool. At 9.01 AM it was like a bomb landed at the pool area when 10-15 kids start screaming. The parents must have been as tired as we were because they didn't do anything to make the kids be moore quiet....

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelmaniacSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 24, 2010

when we arrived we couldnt believe how nice the hotel looked for 3* .spotless and modern looking. rooms were cleaned by a maid every other day and clean towels given. no problems with noise even with a few children staying in hotel they couldnt be heard. one thing i would say- very german!we were only english staying here during our stay, we asked if we could have one english channel as all were german, they said they could do but rang every day for three days and they reassured us they were doing it-it wasnt done. apart from this very good. at times a bit too quiet for kids- you could hear a pin drop around pool area, hence us spending most of day at beach!also not much in muro to amuse yound kids- we found alcudia a lot more lively...amusement arcades, restaurants more child pleasing, peddallos on beach.more tacky shops etc but the kids love it. muro lovely for couples, or people with young kids for first holiday abroad, and i it is a bit quiet at times taxi is 4 euros to alcudia for a bit more liveliness!9/10

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank youngfamilysunandfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krakow
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 15, 2010

I will recomend for holidays with smal children. If you have buggy you must book ground floor apartment as there is no lift to the first floor. Apartments 1-9 in my opinion are the best. ( sun operate only till 11 am and balonies are on the back of the building ).
Apartment- airconditioned , full equipment, very clean, serviced 3 times a week. Staff changed linen and fresh towels as well ,wifi, electric grill in the kitchen.
Bathroom - *** standard- with bath/shower
Swimming pool -clean and sunny, but no lifeguard
Location-5-10 min walk to the beach, Taxi rank 5 minutes walk, Alcudia -old town -30minutes walk, Spar and Eurospar just beside the corner (but overpriced )- Eroski supermaarket is about 15 min walk.
Only 1 problem was mosquitos, as it's very close to the canal and Salbufera Park. We purchased electric raid and we solved a problem.
Cash machine -5 minutes walk
Parking - no problem, about 30 spaces around.
Restaurants - ok..but it's plenty of them around. Will recomend Hawai about 15 minutes walk. Very tasty food, grill, friendly staff, not expensive.
Car rentals- 5 minutes walk.
Guests: Swedish, English, Spanish

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank joasiem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2009

Hotel Elisa made our holiday fun and friendly! The staff were absolutely fabulous! They were the best. They tried to please you and they did! The pool is a great size and is great for the kids. I would recommend this hotel to a friend definately. Hotel Elisa have there own restaraunt which is very lovely indeed!!! There is a small bar near the pool where you can get refreshments like drinks, ice lollie... etc! The staff also speak good english. The entertainment in the restaraunt wasn't noisy but was certainly entertaining. Hotel Elisa is great for large families and for families with children.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ILoveHotelElisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 15, 2009

We've just come back from a week at this aparthotel and I can safely say never again !
The apartment was very poorly equipped considering it was supposed to be for a self catering holiday. There was no kettle , nowhere to store food other than a small fridge so bread and cereal etc had to be left out. Little or no work top on which to prepare food.
The towels supplied for the bathroom were so threadbare you could almost see through them. The pillows on the beds very flat and thin.
There were not enough sunloungers or parasols around the pool.There was rubbish and cigarette butts left on the poolside from one day to the next.

On the plus side.

The poolside snack bar served very good value and tasty meals ( everything with chips of course ).
And the saving grace for the hotel was the wonderful, friendly and helpful staff.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nikkib60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sweden
Level 5 Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 17, 2009

the hotel is ok, the apartment was large and comfortable. Nice surroundings and quiet.
Staff was friendly, pool area was ok. Noisy in the mornings because kids would run around in the corridors.
I wouldnt stay in Alcudia again since theres really nothing spanish about it, feels more like a huge tourist trap, overprice food, burger kings and lots of bars and shops that sell junk.
The beach is probably nice when there are no crowds of people.
The hotel bar is unpersonal, just a area where you can sit, fully lit with awful music playing from the 70´s.
The free dinner buffe was a nice surprice, altho the food was a bit of a disapointment. The food didnt taste anything.
Overall id recomen anyone with kids to stay there, but id wish that parents check their kids more and not let them run around 6 in the morning!
The shop next to the hotel is very expensive, dont shop there! Go to a EUROSKI store instead. Thats where the locals go, its cheaper. These stores are found just about everywhere. Ask in the reception.
Didnt like the fact that the charged my credit card the day before we checked out with

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susmaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Playa de Muro hotels
0.2 mi away
Hotel JS Alcudi-Mar
Hotel JS Alcudi-Mar
#24 of 30 in Playa de Muro
330 reviews
0.2 mi away
HSM Lago Park
HSM Lago Park
#11 of 30 in Playa de Muro
574 reviews
0.1 mi away
Grupotel Amapola
Grupotel Amapola
#23 of 30 in Playa de Muro
166 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Grupotel Alcudia Suite
Grupotel Alcudia Suite
#25 of 30 in Playa de Muro
138 reviews
0.1 mi away
Las Gaviotas Suites Hotel
Las Gaviotas Suites Hotel
#5 of 30 in Playa de Muro
1,264 reviews
0.1 mi away
Hotel Roc Continental Park
Hotel Roc Continental Park
#22 of 30 in Playa de Muro
591 reviews
Show Prices
Show Prices
Show Prices

Been to Universal Aparthotel Elisa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Universal Aparthotel Elisa

Property: Universal Aparthotel Elisa
Address: Calle Circuit del Llac 1, 07458 Playa de Muro, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Romantic Hotel in Playa de Muro
#22 Family Hotel in Playa de Muro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Universal Aparthotel Elisa 3*
Number of rooms: 71
Official Description (provided by the hotel):
The Universal Aparthotel Elisa is a modern 3 star superior complex which consists of 54 apartments and 17 studios. It consists of the main house and two residential buildings, which are separated by a small road. The extensive facilities and the great location, close to the long sandy beach and opposite the calm Albufera Natural Park, make the Universal Aparthotel Elisa the perfect place to enjoy your holiday in Mallorca. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Cancelon, TripOnline SA, Cheap Tickets, Agoda and HotelQuickly so you can book your Universal Aparthotel Elisa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aparthotel Elisa Hotel Playa De Muro
Aparthotel Elisa Playa De Muro
Universal Aparthotel Elisa Playa De Muro, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing