we read all reviews before making this booking, but due to the reviews being mixed we decided to proceed & book and take the reviews as a ''pinch of salt''. - Worst mistake we ever did, and we wished we had taken note of the negative reviews!!
The food is horrific - too cold/ not cooked properly, and not much choice the menue remained the same through out the week, consisting of fish dishes or undercooked chips or cold soups.
The carpets are stained and very worn, light fixtures broken and so was our balcony door (which took 4 days to be fixed). Upon arrival i also had a rag for a towel - very frayed and with holes. This hotel is based in play de muro (outside/outskirts of Alcudia) the night life consits of 3 bars the rest is mainly restaurants and supermarkets (not what we were previously informed) I WOULD NEVER GO BACK to this Hotel and have pictures to back this review up i also made the complaint whilst there and will be following this up now I'm back. Please DO take note of this review, and use another hotel.More