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“A comfortable sanctuary in Playa de Muro”

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Las Gaviotas Suites Hotel
Ranked #2 of 30 Hotels in Playa de Muro
Certificate of Excellence
Gothenburg, Sweden
Level Contributor
3 reviews
3 hotel reviews
“A comfortable sanctuary in Playa de Muro”
4 of 5 bubbles Reviewed October 6, 2009

The hotel has a nice and modern design and me and my spouse loved it.
We had a two bedroom suite at ground level. The suite was nice and the design was modern. The bathroom had a large shower with a massage function. But why the bathroom door did not have a lock we never found out.
In the living room there was a small flat screen TV with German, French, Spanish and English channels. There was a nice sofa, a desk and chair and a small fridge where we could keep our water.
The bedroom had two full size beds standing close together, but they sometimes did slide apart. There was also a large closet with a safe that you could rent for an extra charge.
Both rooms had floor to ceiling windows which could be opened out to the balcony. From the ground floor balcony we had a great view over one of the pools, but since it was on the ground floor there was also easy to see in from the outside. So we had to have the curtains closed most of the time.
The suite also had air conditioning that worked when the door key was in a special holder. The air condition could be set separately in both rooms.

We had the breakfast buffet every morning and it was very good, and included a lot of different thing, a big plus was that the buffet was changed a little every day do that it was not the same all the time.
The hotel also offered a dinner buffet but we never tried that.

The two pools in the hotels where not heated and since we where there in September it was a bit cold some times. There was a small area for working out as well but we got out training on the beach or in the pool instead. In the hotel lobby there is a bar and some nights they had live entertainment there.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nohlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,130 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Cumbria
1 review
5 of 5 bubbles Reviewed October 4, 2009

This was the second time that my husband and I have stayed at the Las Gaviotas and I still loved it. I admit that I am a snob when it comes to holidays and when we first arrived I felt my heart drop - it is located on a tacky road on the way to Alcudia that I had travelled down before and thought that it looked the pits. Do not be fooled though, entering the pristine, minimalistic lobby was like entering an oasis of calm!!
The rooms are on the small side but they are impeccably presented - if you are the type to spend time in your room I would suggest that you book a suite but for us "gadabouts" the rooms were fine.
There is a small bar area and the hotel puts on regular jazz style acts which add to the surreal calm atmosphere. The bar staff are friendly (and even remembered us from the year before - yeah yeah, I have heard this one before too but it was they who welcomed us back and not us that mentioned it first - hubby says that its my penchant for a dry martini that is memorable rather than our faces)
We only stayed on a bed and breakfast basis so cannot really comment on the food the breakfasts though were fine and the staff were helpful and efficient.
There are 2 pools which again are spotless and classy
Across the tacky road and past the ubiquitous British pub you are a couple of minutes away from a lovely beach (although in high season I can see it being very busy). Across the road are bus stops where you can catch buses to what seems like all areas for the island, there is also a taxi rank with reasonably priced cabs.
This really is a lovely hotel and I would recommend it to anybody.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank travelsnobCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire England
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed October 2, 2009

Hotel recently refurbished in trendy minimalist style. We had a very comfortable spacious suite overlooking the garden, with good beds and pillows. Hotel is generally quiet, with double-glazed patio doors, good sound insulation and low-key entertainment only 2 nights a week. However, having tiled floors like most Med hotels, there can be some disturbance from people dragging furniture around in rooms and balconies above. Slightly disappointed with indifferent service particularly in dining room, but overall a classy hotel which we can recommend.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bunnio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
1 review
4 of 5 bubbles Reviewed September 28, 2009

This is one of the best value hotels we have stayed in. Food was excellent, rooms were spotlessly clean, and the pools were super. Very good value for money, and well worth their 4 star rating. Ideal for a quiet break, close to the beach. Ian Jones, Oxon UK

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IJoOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed September 27, 2009

There are already a couple of very detailed reviews on here about the food & facilities on offer at Las Gaviotas, so there's not a lot for me to add. The hotel is very new, very sleekly furnished and spotlessly clean. It's just across the road from a gorgeous beach (lovely for evening walks). Both pools are lovely with plenty of sun loungers. Basically the hotel is great for a lazy, chilled out break. We had one week there and, apart from one day where we explored the island more, we just read, swam, relaxed, had massages by the pool and totally chilled out. Bliss! My only word of caution is that the standard room we were shown to on arrival was TINY. I would consider it extremely small to even spend a night in for a business trip, let alone for a week's holiday. We had to pay €155 to upgrade to a suite as there are no rooms in between te size of a standard room and the size of a suite. This was a disappointing start to our holiday. Of note, none of the standard rooms are pictured on the hotel's website and we certainly weren't aware when we booked the holiday that our standard room would be teeny tiny. The suite, on the other hand, was enormous! Basically it had a standard room as the bedroom and then also had an entirely separate, second room as the lounge with a corner leather sofa, TV, mini bar, desk and table and sliding doors to the balcony. Even with paying for the room upgrade the holiday was good value and we would recommend.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissPiggyMoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
147 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 bubbles Reviewed September 26, 2009

Having read so many good reviews about this hotel on this site, we were rather disappointed by the reality. Yes, the rooms and reception area are smart but the rooms seem unfinished, and the owners have skimped on the details that really make a hotel comfortable for its guests - this is rated 4* so where were the tea/coffee making facilites? any tissues? enough hangers? (not to mention any pictures on the walls!). Our room, 330, was completely overlooked so we had to keep our curtains shut to get any privacy. On the plus side, it was all very clean. We were also disappointed by the low level of service. There just are not enough staff, and very little information. There was no porter, so no-one to show us to our room or provide any room service. The chambermaid was run off her feet and sometimes did not get to our room until well into the afternoon. And in the restaurant, the waiting staff seem to be there simply to clear the dishes between courses (and they did not manage that most of the time). They took our initial drinks order, and delivered them, but after that did not seem to have time to speak to the guests at all. We all had to go and settle up our drinks bills at the end at a cash desk by the door - again, hardly what is expected of a 4* hotel. One final comment on the food. It is geared very much towards the hotel's predominantly German customers. Whilst breakfast offered a wide variety each morning, dinner was much less successful. A strict format is offered - for starters, soup and salads plus one"guest" option (included tinned tuna and sardines!); then fish - hake every night, plus other fish occasionally, or meat (very chewy if you had the grilled option!), and too rarely some Spanish food - the paella was lovely but only appeared twice. Plus vegetables and always chips. Dessert always included rice pudding and jelly and a choice of gooey cakes. It was all Ok and we always found something to eat but it became quite boring and not very appetising after a few nights. All in all, not a great success and we would not go there again.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank LondonBarneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
liverpool
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed September 25, 2009

After arriving at the hotel at 5am and being shown to our room we decided that although it was beautiful we did not have a view and as it was our honeymoon so requested this. With no hesitation they moved us to the 2nd level which had a view over the beautifully kept garden. The rooms were spacious included living area with TV large bedroom large balcony and fantastic bathroom with robes and toiletries. The bar area was very sleek and prices very reasonable for a hotel of this standard. Breakfast was great everything you could ask for from fry ups, omlettes, continental, fruit, cereal all the juices you can think of tea and coffee etc etc just what you need for a good start to the day. The actual area we stayed in had a lovely beach but we hired a car and went out to explore the northern half of Mallorca inc Deia, Pollenca, Palma ( you must try and visit these) The place as a whole is spotless so clean the pools were immaculate this is a 5 star hotel not 4 star the staff were amazing we mentioned it was our honeymmon and we had a bottle of champagne sent to our room from the staff such a nice touch!!! I cannot say enough about Las Gaviotas we have a 10 month old and will definately be returning with him to this hotel next year WELL DONE LAS GAVIOTAS YOU MADE OUR HONEYMOON COMPLETE THANK YOU X

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank corletts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Las Gaviotas Suites Hotel

Property: Las Gaviotas Suites Hotel
Address: Avenida de la Albufera 51 | Urbanización Las Gaviotas, 07408 Playa de Muro, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Playa de Muro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Romantic Hotel in Playa de Muro
#2 Luxury Hotel in Playa de Muro
#4 Family Hotel in Playa de Muro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Las Gaviotas Suites Hotel 4*
Number of rooms: 164
Official Description (provided by the hotel):
Las Gaviotas Suites Hotel - a pioneer in the area as far back as in the -70s and with more than 30 years of experience - consolidates stars and a image: modern lines in every corner invite you to a holiday oasis where quality is the common element and white, the colour that permeates everything. Here you can enjoy gardens, comfortable suites and modern facilities. But Las Gaviotas Suites Hotel is much more than just a beautiful design. Our identity is, above all, friendly treatment and good service. Our experience and know-how, together with each guest, will do the rest. ... more   less 
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Also Known As:
Las Gaviotas Hotel Playa De Muro
Hotel Las Gaviotas
Las Gaviotas Suites Hotel Playa De Muro, Majorca

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