Great tranquil location with stunning scenery but the hotel lacked personality and warmth. The service was adequate but the staff could have been a a bit more friendly. The room (no. 12) had been newly decorated and was pleasant but extremely cold even with two radiators on full. The lounge bar was very chilly but once the fire was lit it became cosy and comfortable. The restaurant was nice but again quite cold and so were the staff who were inexperienced and it showed. We had the 3 course dinner which was OK but not worth the money. The grounds and surrounding area were lovely and ideal for those that enjoy a walk but remember to take good walking boots as it is quite muddy. It was impossible to get a mobile phone signal either inside or outside of the hotel so travellers should bear this in mind. Also although the hotel offers free internet service we could not get a wireless signal in the room itself which could be a problem for some people. The full english breakfast was poor, we are not fussy eaters but the grease oozing out of the fried bread was enough to put anyone off also they were very stingy with the toast! All in all this was a very "average" break! It's such a shame as the hotel has so much potential.
- Official Description (provided by the hotel):
- This grand Georgian Country House Hotel in Scarborough is set in acres of private grounds on the edge of the North York Moors National Park. Surrounded by woodland and overlooking its own tranquil lake, Hackness Grange Country House Hotel is a haven of peace and quiet. ... more less
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- Also Known As:
- Hackness Grange Hotel
- Hackness Grange Country House Hotel Scarborough