I made the reservations for this hotel in August and emailed the hotel directly as I could only book a double room online and I wanted a twin room. I was responded with confirmation for my stay, in a twin room.
However, on arrival, I was told that I had a double room and that is what I had booked. When I explained that I had emailed Ivan directly and he had confirmed a twin room, they repeated that I had booked a double room.
We decided to stay and other than this unfortunate event to start, we had a good stay there. The rooms are clean and our's was quite, on the ground floor in the back. The terrace is lovely and the facilities are good.
The staff are friendly and helpful, especially the young boy. It does say both in the Lonely Planet and on Hostelworld that the breakfast is included in the price, but this is not correct. Breakfast is an extra cost. It's really good though and worth the extra money!
A good place to base yourself for exploring the beautiful surrounding area.
- Official Description (provided by the hotel):
- Our hostel is located in the heart of San Gil, two blocks from the cathedral and the main park with comfortable rooms and bedrooms with private bathrooms, international cable TV, hot water 24 hours, hammock area, Wifi, a beautiful view of the terrace which has table ping-pong, breakfast, guest kitchen, exercise machine, familiar atmosphere. We are waiting for you to enjoy a new concept of relaxation. "YOUR HOUSE IN SAN GIL" In the Santander Aleman Hostel for your convenience, you can coordinate and enjoy the different activities and extreme sports on offer in the region with the best low prices, professional guides, transportation and insurance. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld and Booking.com so you can book your Hostel Santander Aleman Terrace Vista reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.