My wife and I spent New Year's Eve and New Year's night at this pleasant family-run hotel a km or so down the hill from the main part of this town that's nestled in the mountains about 125 miles northwest of Mexico City.
This small, charming motel has pleasing design features and was mostly comfortable. Our only problem was the lack of heat in our room. We had to snuggle under the covers to stay warm. We would have gladly paid more for a space heater, or somesuch.
Having said that, we can not rave enough about the services provided by Mario for his travel and eco-tours company.
Mario deserves his well-earned reputation for making the customers feel like they are the most important clients in Mexico. You e-mail him, he e-mails you back. He is a man of his word. He is a wonderful guide and historian. He is very pleasant with a superb command of English. He is committed to conserving the habitat and educating the public about what is happening to monarch butterflies migrating from up north. He is flexible. And, his rates are quite reasonable for the service he provides.
Mario picked up at the Mexico City airport, took us to his father's motel (this property), gave us a splendid tour of the El Rosario reserve the next day, then drove us back to our hotel near the Zocalo in Mexico City the following day. We prearranged a price of US$400 -- not counting two nights in the motel. We felt that the convenience and the entire experience was perfect for us -- with one exception, besides the cold room: The restaurant was closed on New Year's Day. We could have done the monarch butterfly reserve experience cheaper, but we're certainly glad we trusted the positive reviews about Mario on TripAdvisor.
We had high expectations and we came away feeling like our expectations were exceeded.
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