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“Fantasticly peaceful holiday”
5 of 5 bubbles Review of Colina da Lapa

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Colina da Lapa
Ranked #3 of 5 Hotels in Lagoa
Certificate of Excellence
Crawley, United Kingdom
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fantasticly peaceful holiday”
5 of 5 bubbles Reviewed September 14, 2013

Okay, was hard to find as sat-nav has issues (please jot down the gps co-ordinates to make your life a bit easier should you ave issues:

GPS: N 37º 6' 41.98'' , W 8º 29' 34.39''

Staff were great, food was amazing, place was lovely and peaceful when we went (after summer holidays). Got upgraded to a villa which was very spacious for the two of us but very nice. About 45 mins from Faro airport and lots of things to do nearby if you don't mind a short drive.

Martin's grill at Carvoeiro beach does awesome steak (I have very high standards for steak!) Zoomarine is about 25 mins away - dolphin show was awesome so get in about 20 mins before it starts as gets real busy. Lots of boat trips from Vilamoure (35-40 mins away - don't just turn up obviously). Didn't get a chance to do Bulldog Buggies (check their website for details) looks like great fun if that's what our after but pack clothes to get dirty.

Sorry back to the resort. Looked amazing. Gardeners are constantly working to keep up appearances. Reception very helpful. Got a massage by the pool which was relaxing (very strokey) not sure if the lady does them harder as I'm one of those "no pain no gain" people but didn't ask as I don't know much Portuguese and it was relaxing anyway :-)

Bar and restaurant staff all lovely :-)

People have previously mentioned the barking dogs (yeah I heard one but was hardly an issue - take some earplugs if concerned).

The hard beds have also been mentioned. I have to admit, I do like a firm mattress but these were still too hard or me. Hardly ruined it though. Would still come again :-)

All in all one of the best holidays I've ever had :-)

Thank you and see you again one day!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColinaHotels, General Manager at Colina da Lapa, responded to this review, September 23, 2013
Dear Guest, Customer and friend

Thanks for your review here on trip advisor , as you know all reviews are very important for us
to change the less positives points and kepted the positives other way for all staff to incentive and encourage to contunie with the good work.

In my name and name of all my staff a big thanks for your kindly words .

We hope see you once again and very soon

Kind Regards
José MAtos
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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389 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Polish first
  • Portuguese first
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 12, 2013

Just returned from our weeks holiday today, our personal experience of place was amazing, great rooms, great food real friendly staff. I won't go into all the details about wot u get in rooms etc because enough people have already wrote that, the complex speaks for itself so I'm gonna mention some of the members of staff, Jose in reception and his partner went out of there way to help us from making calls for our transfers, to giving advice on excursions, we also had a great banter with Jose and his wife in the restaurant along with the 2 younger lads, the food was also excellent so a special mention to the chef. Then u also have a Gardner and all the maids who work so hard to keep the place looking how it does, wot a great place and great team of staff u have, can't wait to come back next year, obrigado(thank you)

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bombhead1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColinaHotels, General Manager at Colina da Lapa, responded to this review, September 14, 2013
Dera Customer Guest and friend

Thanks for your review here on tripadvisor as your know are very importnt for us to change the less points and give better or positives points .

in my name and name of all my staff a big thanks are very important to incentive and encourage all in our way in attention in all our guest/friends


we hope to see you once again and very soon

kind Regards
José Matos
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
surrey england
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 7, 2013

Ok, here goes, I'm gonna be honest here.Reception very poor, the in villa guide to the resort said we could change our sterling to euros at reception but they've changed the rules so we couldn't, that meant on arrival I couldn't hire a safe as I had no euros, no card payments for anything at reception either, no payments via sterling cash no lee way very stuffy, bad customer service.Went to book a water park trip and reception was shut with a sign BACK IN 10 MINS, I waited with others for nearly 40 mins, and just a smile and a sorry, awful. Restaurant not bad 2 nights we waited over an hour for dinner, kids starvin not great. Pool is too small & 1.5m deep no divin no steps in for practising kids, a puddle pool for babies, staff at restaurant very friendly thumbs up to all of em, defo not 4 star resort never going back.

Room Tip: Try and get a room closer to pool otherwise a little walking involved.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ant p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColinaHotels, General Manager at Colina da Lapa, responded to this review, September 9, 2013
Dera Customer , Guest and Friend

Many thnks for your review here on trip Advisor

As you know all reviews are important for us to encourage and incentive all of us to kepted and give beter and better service with quality.

In my name and name of all my staff a big thanks for yourt kindly words

We hope to see you again and very soon at your Colina da Lapa

Kindest regards
José Matos
G Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 5, 2013

We spent 9 nights at Colina Da Lapa last year and thoroughly enjoyed it. So much so, that we returned again this August for 2 weeks in a 2 Bed villa with two other families to share the chilled, relaxed Colina vibe!

The semi-detached 2 bed Villas are extremely spacious. On ground floor is cloakroom, large lounge/diner with air-con and small TV, separate well equipped kitchen with full sized fridge/freezer, oven, microwave, dishwasher and washing machine and 4 ground floor patio doors leading out to the wonderfully maintained gardens all around. Upstairs is large bathroom with shower over bath and two sinks, two separate twin bedrooms (with lots of wardrobe/drawer space), both with individual air-con units and having their own separate terrace and patio doors.

We took the opportunity to also look inside a 1 bed apartment and these were well proportioned and equally well equipped (except no dishwasher). Apartments are set on either ground floor or 1st floor level (accessed by outdoor steps), some with large terraces and panoramic views over the valley towards Portimao.

All accommodation is traditional in style, so think tiled floors, dark wood and soft furnishings. But all extremely clean and well maintained.

The bar/restaurant had improved immensely since 2012. Yes, perhaps understaffed at times during the day, but never had to wait too long. It was great to see the pool bar open this year, although we did miss last year's happy hour! The restaurant in the evening was very good, 100% improvement on last year. The evening service was great and the menu diverse. Of the 3 or so nights we ate there, not one of the twelve in our party ever had an issue with their meal.

The onsite shop wasn't running last year, but pleased to say it was this year, albeit small and limited, it had most essentials. The majority of the pool sun beds had been renewed and a fresh lick of paint on some of the buildings had lifted the place.

There is a low key kids club and occasional evening entertainment but certainly not the place to go if that's the kind of thing you enjoy out of a holiday.

Within an easy 10 minute walk is a well stocked supermarket and two Italian restaurants. We ate in 'Donatos' which served great pizzas, although the service was a little slow. Also, immediately outside the entrance to Colina is 'Hexagon' restaurant (previously Island Café). This is high end food, fresh quality ingredients, served by excellently trained staff. Great place to go for that special meal. But will set you back in excess of 100 Euros for a family of four with drinks. We pushed the boat out and ate there twice and on both occasions all twelve of us found it amazing.

Do recommend car hire to take the strain out of walking too far in the heat. There are at least three large supermarkets within easy 10 minute drive and beaches at Carveiro and Ferragudo a similar distance away. Nearest beach; Canerios is about 5 mins drive and is beautiful, small but with all the facilities you'd want, with an upmarket feel about it. If you want beach sunbeds/shade you can email/text and reserve in advance.

Jose, Colina's General Manager, was extremely polite, very helpful and spoke excellent English. He has built up a great team at Colina over this last year. Shout out to 'Ilda' in the restaurant/bar who was great fun, just don't ask her to make a cocktail! 2012 was great, but this year was even better and we just hope, if we're lucky enough to visit again, that we'll see even more improvements from Jose and his team.


Positives: Visit Colina if you want to avoid the crowds, not have to queue at meal times and not have to be awake at 6am to grab sunbeds. If like us, with two kids, all you're used to is 4 beds squeezed into one room, you'll be amazed at the space and freedom the 2 bed villas and surrounding gardens provide. The communal pool, restaurant and bar means there's lots of other families to meet and kids to make friends with.

Negatives: It is quiet and set in a residential area so not much to speak of going on in the immediate vacinity, (actually I see that as a positive) but some may like it busier. There is the occasional dog and cat wandering around but they never did any harm. Mosquitos were out in force this year so come prepared! The villas have so many patio doors that it can make you a bit wary. All had locks and some additional security bolts, although not all, so this could do with improving. Efficient service with a smile seems not to be the Portugese strongest point, wherever we went. It stopped bugging us after we accepted that it was obviously their way and after all, who needs to rush when you're on holiday!

Room Tip: All the 2 Bed villas are the same. I've seen some advertised/marketed differently, but it makes...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fozziebear70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColinaHotels, General Manager at Colina da Lapa, responded to this review, September 9, 2013
Dera Customer , Guest and Friend

Many thnks for your review here on trip Advisor

As you know all reviews are important for us to encourage and incentive all of us to kepted and give beter and better service with quality.

In my name and name of all my staff a big thanks for yourt kindly words

We hope to see you again and very soon at your Colina da Lapa

Kindest regards
José Matos
G Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Byfleet, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 4, 2013

Colina da Lapa is a lovely family friendly place to stay. We have just got back from spending a week here and can highly recommend it. Our apartment was spacious and clean with air conditioning and the maid service is a bonus ... as a mum it was lovely to return at the end of the day and the beds has been pristinely made ! The location is great, a short taxi ride to Carvoeiro, a lovely cove with numerous restaurants. A big thank you to Jose and all his staff for making our holiday relaxing and enjoyable and providing a home from home atomosphere.

Room Tip: The villas are situated in lovely kept gardens and the apartments have a great view of Portimao...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allyeasterman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColinaHotels, General Manager at Colina da Lapa, responded to this review, September 5, 2013
Dear Customer Guest and Friend

Many thanks for your review here on Trip Advisor

As yopu now the review are very importante for us all team to incentive and encoraje to kepeted the good work

In my name and name of all my staff a big thanks

We hope to see you once again at Colina Dos Mouros

Kindest regards

José Matos

Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leitrim, Ireland
1 review
5 of 5 bubbles Reviewed September 3, 2013

We stayed at colina de lapa in august for ten days in a villa. Bus transfer from airport over an hour. Got to house and very happy to see that it was very clean, certainly bit dated in decor, but lots of facilities, washing machine dishwasher microwave etc. Our house was close enough to pool area so that was handy. Three kids, 14,13 &9, who had a great time, mostly in the pool. Do think it lacked a bit in the entertainment dept could have done with more to do at nighttime. Would advise hiring a car, taxi for family of 5 -hard to get a 7seater and long waits so we ended up taking two taxis sometimes. Carviero is v busy and nice restaurants. Waterpark close enough well worth a day trip. Very nice staff, helpful and all tried to talk english to us. Def could improve number of staff sometimes waiting for service at pool bar. Ate in hexagon restaurant one night, fabulous food, they could certainly teach staff at colina de lapa a thing or two about upselling! Shop closed a lot of the time but happy to open it if u asked in restaurant. Good little supermarket up the road about ten mins walk. Nasty looking dog hanging around last few nites had to eat inside. Overall though very enjoyable stay.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1970Leitrim_Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColinaHotels, General Manager at Colina da Lapa, responded to this review, September 5, 2013
Dear Customer Guest and Friend

Many thanks for your review here on Trip Advisor

As yopu now the review are very importante for us all team to incentive and encoraje to kepeted the good work

In my name and name of all my staff a big thanks

We hope to see you once again at Colina Dos Mouros

Kindest regards

José Matos

Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 1, 2013

i loved my holiday here,lovely gardens great pool,quiet,ideal if you have small children.not much entertainment,but great movies,just ring reception and they put on,need a car though,very central for bobbing around,very relaxing

Room Tip: nothing really about you need a car,but clean pool great small park,a very quiet relaxing holiday
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joannemaddock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColinaHotels, General Manager at Colina da Lapa, responded to this review, September 3, 2013
Dear Guest, Customer and Friend

Many thanks for your review here on trip advisor

As you know the review are very important for us and for all staff to encoraje and incentive to keppted a good work .

In my name and name of my staff a big thanks for your kindly words and we hope to see you very soon

Kindest Regards
José Matos
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Colina da Lapa

Property: Colina da Lapa
Address: Sesmarias-Farragudo, Lagoa 8400, Portugal
Location: Portugal > Algarve > Faro District > Lagoa
Amenities:
Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 5 Hotels in Lagoa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Colina da Lapa 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Colina Da Lapa Hotel Lagoa
Colina Da Lapa Carvoeiro
Colina Da Lapa Portugal/Lagoa, Algarve

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