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“veryyyyy adorable”
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Excellent
17 reviews
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Overview
Rental Home -
3 Bedrooms, 2 Bathrooms, Sleeps 7
St. Ann's Bay, Saint Ann Parish, Jamaica

Reviews from our community

Excellent - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
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English first
Gee O
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Comfortable but much could be improved”
Reviewed December 31, 2016 for a stay in December 2016
4
people found this review helpful

We arrived later than planned as the flight was delayed. Sonia the cleaner was still waiting ever so patiently for us to arrive which was great- she gave us the keys and all seemed fine. security very strict which was very reassuring. the grounds are beautiful, well cared for and resourced.
The house itself was a three bedroom although one lo ked as we only paid for two
We felt very safe and every one so friendly including the cleaner, the manager and owner (whom we did not meet)
However.... our stay could have been much more improved if the following was taken care of
1. the house needs to be properly cleaned- the cooker was greasy and the sides of the cooker the floor area needs a deep clean- the house itself really needs a full once over deep clean - not the superficial cleaning that is currently provided
2.the fridge freezer did not work- the manager kindly and promptly provided a replacement but this took several days to get cold , was very very old, very rusty inside and out and dirty and we had to clean it and the door did not close properly
3. the place is full of ants- and I mean everywhere- we ran out of ant spray that solved the problem temporarily- I told the cleaner but this is not really for her to solve- needs a full termite spray process to get rid of the ants nest
4. the guests should be provided with proper large outside dustbins with fitting lids so that the cats do not keep eating at the black bags of rubbish that we had to leave outside which were many following our family meal on Christmas day
5. Wifi was cut off four days before we were scheduled to check out ahhhhhh!! not helpful at all. although we immediately told the manager and she said she would look into it it never got resolved and we subsequently learnt (because it came up on the tv screen) that the bill had not been paid - we did explain this but it was never sorted
6. the hot water system- water heater completely ineffectual - no hot water from the start of our stay- again we did tell the manager on day 2 who was keen to resolve the problem but it never got sorted
That said, it was a comfortable stay made good because the bedrooms had AC which made it comfortable and the beds were both very comfortable. In addition there was lots of storage space which was very handy

main thing was the cleaning to be improved, hot water and the wifi and this would make a wonderful complete stay much more comfortable

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wanderer6...
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“veryyyyy adorable ”
Reviewed December 7, 2016 for a stay in December 2016

my stay here was very great last year December
i would recommend anyone to stay here. am planning on going back april

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Avis H
Negril, Jamaica
1 review
“Great Experience for family”
Reviewed May 18, 2016 for a stay in April 2016

My family of 5 stayed at this property. It was an overall hassle-free experience, from the booking, excellent management to the moment we arrived, the security was courteous informative and helpful. When we got to the villa Miss Sonia was waiting on us with the keys.The place was immaculate and looked exactly as in the pictures.The beds and pillows are so comfortable.
The entire stay was peaceful.We had easy access to the pool and other amenities.
All that we needed was in clean and fresh supply in the villa.
There is a great addition to the property of a Deli/ Grocery store which is beautifully laid out and has a wide variety of supplies.
The pool is huge, we had lunch by the pool and it was such a lovely time.My kids can't wait to go back.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Beauty and Tranquility and Proffesinalism
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atiba J
Kingston, Jamaica
1 review
“Great stay!”
Reviewed May 10, 2016 for a stay in October 2015

My friends and I really enjoyed our stay at this property and would highly recommend for others especially for the priced charge.
The location is in close proximity to the Ocho Rios town and all the major attractions in the area.

Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twanieka...
Greater London, United Kingdom
2 reviews
“AMAZING”
Reviewed April 20, 2016 for a stay in April 2016

Wow!

I don't know where to begin.

The booking process was easy. Ms Marsha contacted us well in advance to check that we were ready to travel and provided us with all the information for check in.

Ms Sonia met us on arrival. She is a delight. She stayed long enough to make sure we were settled and showed us how to lock up and even came by after 3 days to change our beds and wash the towels.

Upon arrival the house and grounds was everything we expected and more. Rooms were HUGE, fully furnished, even comes with a blender! There was even ice in the freezer and teabags on the counter. Pool clean and bar-staff friendly. Grounds are safe and secure. The pictures do not do it enough justice. It has the wow factor.

We struggled with a few minor issues like working out how to use the wifi but Ms Jackson was most helpful and on hand to respond to our silly questions.

Overall, I would definitely recommend this place, but I would move very quick to book if I was you, because I plan on booking it again! :)

Thank you to all of the ladies at Oasis for a 1st classed service :)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Rooms and furniture
Liked least: Nothing was not liked.
Traveling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ernesta28...
Hamilton, Canada
1 review
“Great Stay”
Reviewed February 17, 2016 for a stay in February 2016

Our stay was very enjoyable. The property was just as it is described. Very clean and spacious. On-site amenities are a bonus.

Miss Beverly was always available and helpful.

We look forward to booking this property on our next visit.

Thanks,
Ernesta Stewart

Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassado...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A MODERN CONTEMPORARY VILLA SET IN A BEAUTIFUL SCENIC COMPLEX”
Reviewed November 30, 2015 for a stay in November 2015
1
person found this review helpful

We stayed at Oasis @ The Palms for a week in November 2015. Firstly, booking the villa was done with ease. Marsha was very accommodating and was available at all times to answer any questions or queries. The contact remained up until my date of travel which enabled a stress-free trip! All the relevant information was emailed to me in advanced including information on how to get the key, directions on how to find the property and useful info about the complex and area and most importantly the Wi-fi code. Leaving 5 children at home for the first time meant that contact with them was vital so it was great that wi-fi was also available at the pool house also.

When we arrived at the security gate it was surprising at how secure it was and we were not allowed to proceed into the complex until the housekeeper (the wonderful Miss Beverly) had confirmed we were indeed guests!

So Miss Beverly showed us to the house and had made every effort to make us fee special by picking fresh flowers and setting beautiful silk and floral arrangements on the bed! I actually felt like I was on a honeymoon! Not to mention the bottle of fizz!

The house was bigger than it looked in the photographs, very spacious and the bed in the Master bedroom was so big we could have hidden the 5 kids in the suitcase and still had room for us all in the 1 bed!

So we spent a week waking up to the smell of the beautiful sea by which the coastline was visible from the villa especially the end of the driveway! We spent our mornings by the pool, afternoons travelling the island and our nights sitting on the verandah enjoying the beautiful breeze of Priory St Ann's. Priory has always been my favourite spot for this very reason so I was elated to secure this villa!

We had a car as we always do, mainly because we do a lot of driving into Kingston or Portmore. Ochie is about a 10 minute drive and taxis are available on the complex or you can pick one up out on the main. Dunns River Falls and Dolphins Cove are just before you get into Ochie. We didn't get the chance to visit this time but we normally try to visit whenever we can. We didn't try out the local beaches as Turtle Beach in Ochie has always been an old favourite! It's quite reasonable only $200 JA dollars and you don't pay extra for being a tourist.

We went to The Island Village a few times but they were refurbishing parts of it, we are at The margaritaville and I honestly forgot how extortionate that place is and the food wasn't even that great! 3 adults, burgers and chips and a cocktail, a platter started was £100!!!!!! Later on in the week we went to The Mongoose which was formally called Mango something many years ago and believe me they are the best in town! With traditional Jamaican dishes on the menu such as oxtail, jerk chicken and pork, rice and peas - a main mean was roughly around £10.00! Cocktails £5 and they are good! So I'd recommend a visit or two!

Finally, Miss Bev was just worth her weight in gold ❤️ I wish I could have packed her in my suitcase and taken her home! She was just lovely and we couldn't have asked for anyone else!

Thank you Marsha and Miss Beverly and we hope to see you next year

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adults2
Children0
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