We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“fantastic relaxing stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Asri Jewel Villas & Spa
Ranked #7 of 11 Hotels in Ungasan
melbourne
1 review
“fantastic relaxing stay”
5 of 5 bubbles Reviewed April 21, 2008

we stayed in march for two weeks and had a great time the friendly staff and new management made us very welcome and ensured that our holiday was one to remember,the spa is one of the best we have experienced,and the food and service was excellent,it was a very relaxing stay with staff who looked after our every wish.we highly recomend this boutique resort

  • Liked — quiet and relaxing with great service
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank argusMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

13 reviews from our community

Traveler rating
    9
    1
    1
    1
    1
See reviews for
4
4
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed February 5, 2008

We rented a 4BR villa for roughly $1000 per night. We were very disappointed with the location; this resort is nearly an hour from the restaurants in Kuta, and 30 minutes from anything else in Nusa Dua. During traffic hours, these times can increase dramatically.

The accommodations are acceptable. The communal pool is quite nice; however, the private pool is nothing more than a wading pool, and there is no view from the resort. Your basic view is the walls surrounding your villa.

The living room is not air conditioned; however, the individual bedrooms are. The bedrooms are quite acceptable, and the bathrooms are quite nice. Very clean. As the living room is open-air, be prepared for a litany of mosquitoes and bugs every evening. Make sure you ask for an extra mosquito coil or two for the evenings.

Though in existence for quite some time, the staff at the Asri Jewel were quite inexperienced. The spa was empty during our entire stay, making us wonder if the staff there had any spa experience at all.

The pool area is mostly unused. The covers stay on the lounge chairs all day. If you are looking for privacy, this would be an acceptable choice; we were there during peak season, and felt that we were virtually the only group there. (There were two other groups of travelers there).

Most of the staff do not speak English and had a tough time understanding our requests. We had a broken light in our entryway, and spent a couple of days trying to explain this before giving up. It took us quite some time to explain that we were looking for additional towels.

Upon our departure, we had several problems. First, the hotel overcharged us. We had to dig out records of our original deposit receipt to explain to them that we were being overcharged. They remedied the problem by simply changing the invoice value upwards (I believe the invoice difference went to our local travel agent). We probably ended up paying 15% more than we agreed, but since we could not communicate effectively with them, we just gave up and agreed to pay the revised invoice. We were extremely frustrated with the staff, as we were in a hurry to catch a flight.

Additionally, once we we agreed to pay the inflated invoice, the credit card machine at the Asri Jewel did not work. The staff asked us to pay in cash (we were talking about nearly $3000 US dollars), and insisted that we accompany them to an ATM machine. We were extremely fed up by that point, so we left them a credit card number and took off.

Overall:
* Extremely inexperienced staff. The staff do their best to accommodate your needs; however, they are generally very poorly trained and managed.
* Remote, distant location. If you are looking to eat anywhere, be prepared to sit in a car for over 30 minutes. It takes 20 minutes just to get down the hill that the villa is located on.
* Clean bedrooms and bathrooms.
* No view.
* "Private Pool" is just a wading area; much smaller than represented on the website.
* No Air-Conditioning in the living room. Living room is open air, so bugs can be a nuisance.

Our group will NOT be staying here again and would NOT recommend the Asri Jewel to fellow travelers. We are very experienced travelers, and found the Asri Jewel to be an extremely poor value for the price.

  • Liked — Communal Pool
  • Disliked — Service / Location
  • Stayed December 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank euwang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ungasan hotels
1.3 mi away
CK Villas Bali
CK Villas Bali
#5 of 11 in Ungasan
4.5 of 5 bubbles 61 reviews
1.1 mi away
Golden Tulip Bay View Hotel and Convention
2.4 mi away
Banyan Tree Ungasan, Bali
Show Prices
Show Prices
Show Prices
2.7 mi away
The Ungasan Clifftop Resort
2.6 mi away
Karma Kandara
Karma Kandara
#2 of 11 in Ungasan
4.5 of 5 bubbles 1,160 reviews
2.1 mi away
My Dream Resort and Spa
My Dream Resort and Spa
#10 of 11 in Ungasan
4.0 of 5 bubbles 39 reviews
Show Prices
Show Prices
Show Prices

Been to Asri Jewel Villas & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Asri Jewel Villas & Spa

Property: Asri Jewel Villas & Spa
Address: Jalan Goa Gong, Banjar Santhi Karya | Kuta Selatan, Ungasan 80361, Indonesia
Location: Indonesia > Bali > Nusa Dua Peninsula > Ungasan
Amenities:
Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#6 Luxury Hotel in Ungasan
#7 Spa Hotel in Ungasan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Asri Jewel Villas & Spa 4*
Number of rooms: 14
Official Description (provided by the hotel):
Asri Jewel villas and spa sits on the hillsides above Jimbaran Bay, in Bali, Indonesia. Our luxury villa complex has (4) two bedroom pool villas, (2) single bedroom pool villa, (1) ocean-view condo suite, and (1) four bedroom pool villa. Guests enjoy the combined services of a full hotel with the privacy of a villa. There's a common-pool, landscaped gardens, restaurant, and 24-hr reception.Asri Jewel Villas and Spa is located on the Bukit peninsula of south Bali. Asri Jewel is marketed by BukitVista, a specialist in travel and accommodations. The Bukit area is famed for the most beautiful beaches in Bali. Balangan, Jimbaran, Uluwautu, and Padang-Padang. Surfers seek good waves. Beach lovers will love the silky sands, clear waters and abundant sun. Activity seekers will find golf, watersports, jet skiing, surf, rock climbing, paint-ball, and go-cart racing. Alternatively, those looking to relax will find a vast selection of chill out bars, tapas restaurants, cliff-front dining, low-cost warungs, and bars. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA and Agoda so you can book your Asri Jewel Villas & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Asri Jewel Villas & Spa Bali/Ungasan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing