The Uluwatu Surf Villa is located in Uluwatu, Bali. First of all, I would like to say that all 5 staff members were great and did a wonderful job. If you rent the villa, it comes with a butler, cook, two maids or house boys and a driver for 10 hours per day. They really went out of their way to make our stay as enjoyable as possible. The food that the cook made for us was wonderful. We chose different dishes everyday depending on our mood. I got used to having someone else cook and miss this service the most. The ocean view is beautiful. Stunning. Unfortunately, the villa itself was not worth even half of what we paid. It looked old and run-down. The description on their website says the the kitchen is modern. The only thought I had after seeing the kitchen was "by what standard"? The kitchen was by no means "modern". All the the appliances were old and falling apart. (literally). Almost all of the bedspreads and curtains had major stains on them. The cleanliness of the master bed was in question as my husband and I both got scabies from it. I had to move into my daughters room to sleep the last two nights because I itched so bad. The villa was also loaded with ants. There were a trail of ants behind the master bedrooms toilet, in the kitchen and also in the refrigerator! .....I would also like to add that as soon as I made the booking through their website, the only replies I got to my questions was a single sentence line at the very best. Not very helpful or informative. When I got home from my trip, I emailed balivillas.com and voiced my experience to them. I have not received a reply as of yet. It has been 2 weeks and I don't expect a reply to tell you the truth. Avoidance seems to be the solution of choice with balivillas.
To sum it all up, I would have to say that the villa is terrible and the staff was great. But it is not worth the money you will pay. You can rent a much better villa for much less and hire your own driver ect....A driver only costs US $30 per day including car & gas. Or try renting one of the other 4 villas located in the same complex (above) available for 1/3 the price! I have travelled all around the world and have stayed at private villas as well as 5 star hotels with beautiful ocean views. They are charging Tahiti/Hawaii prices in Bali....I just don't get it.
- Official Description (provided by the hotel):
- 10 villas with a total of 24 bedrooms are set in walled tropical gardens with swimming pools offering total privacy. Trained full-time staff includes personal butlers, excellent cooks, maids, house boys, spa therapists, security guards etc providing service around the clock. Daily spa treatments and the use of a modern air-conditioned car with driver (exclude gasoline) for up to 10 hours every day are included. ... more less
- Also Known As:
- Balivillas Com Estate Ungasan
- Balivillas.Com Estate Bali/Ungasan