We stayed here for this second time because it is RIGHT at the lifts, has everything needed for your ski trip on site as well as conveniently located lockers for storage and parking on site. Unfortunately it also has PAPER THIN walls so you will get to know your neighbours most 'intimate' moments and hear every nuance of their conversations. The food is average pub fair at snowfield inflated prices, and at lunch time during peak season today we waited in an extraordinarily long line for 50 minutes to be served. then we were told they were out of the 3 menu items requested and we waited a further 10 minutes for the items to be made available again. All this for very average food- Fish and chips ($14.00), wedges with sour cream ($7.00) and a slice of pizza ($5.00). There is no room service option, and alternatives are a take away restaurant on site, another within a 10 minute walk, or bus to another ski field up the road.
Last year they allowed us a late check out of 11:30am (regularly 10am) which was also a great incentive to return. This time around we were very rudely and abruptly informed by a male receptionist who obviously wasn't in a mood to be working, to be out by 10am with no exceptions.
Needless to say, we won't be returning to the Smiggins Hotel where we stayed last year, nor the Chalet Apartments where we stayed this year with the hopes of a little more privacy (unfortunately this wasn't available in this location either). They also informed us today that they don't provide any more assistance than a shovel if your car is snowed in, so part of your on snow time on your last day will need to be spent doing this if you've experienced heavy snow, as we have). The chalet apartments are a small walk from the main hotel, but in heavy snow and strong winds you'll regret even that small distance, especially in quite slippery conditions.
- Official Description (provided by the hotel):
- Smiggins Hotel is ideally situated on snow at the base of the Smiggins ski lifts. Smiggins has 9 ski lifts for beginner to intermediate skiers. The Link T-Bar provides direct access by either Telemark T-Bar or the Interceptor Quad Chair to Perisher, Blue Cow and Guthega ski areas. Smiggins Hotel is renowned for friendly and efficient service, fine food and a warm and comfortable atmosphere. And for the children, it's lots of fun at Smig's Kids Club each evening! The Chalet Apartments enjoy the perfect location right opposite the Smiggins Hotel. The Chalet offers a range of modern studios and spacious one bedroom apartments. Guests staying at the Chalet Apartments enjoy all the facilities of the Smiggins Hotel including on-site parking and the comfort and convenience of a self-contained apartment. ... more less
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