I booked a Shanghai deluxe room and stayed in this hotel for 3 nights, there are a few things that I wasn't too happy about it. First, I arrived this hotel at around 12:00pm but couldn't check in as the staff told me the guest has not checked out and I was told to wait for 40mins, so I left hotel and had my lunch at a local restaurant in order to kill the time, after returned to reception I was told once again the room was not ready and I waited another 15 mins before finally got my room key. Second thing, during check out I asked the staff at reception about the bus service to the airport, she told me there's a bus at 10:30am which can pick me up in front of the hotel, I asked her if it is possible to call the bus station to make sure the bus time is correct because my flight is at 12:50pm if I missed this bus I wouldn't have enough time to wait another one, but she said no as she doesn't have the tel number. As such, I took my chance and waited from 10:15am to 10:50am but didn't see any bus coming, a warm-hearted lady shopkeeper from a small shop saw my situation (as I was standing right outside her shop) and called the bus station and got confirmed that there was no bus available at 10:30am that day due to not enough passengers, since I ran out of time I had no choice but to take a taxi. What I'm trying to say is, the hotel staffs are friendly but they do need some training, aren't they supposed to have better knowledge and information to serve their guests than a local shopkeeper? A few more downsides: there's no air-conditioning in any other areas including reception except in guest rooms, so it's quite hot in the hotel as you can imagine. The hotel is a bit old and the air conditioner is a bit noisy at night, also there's no swimming pool in this hotel. Other than that the hotel was not too bad, the room was big and clean, free wifi worked well. Breakfast was ok with very few choices available, however since this is a 3-star hotel I wouldn't ask too much for it.
One of the biggest advantage of this hotel is its location, very near to the Phuket old town (about 10-15 mins walking) and many good local restaurants (WiLAI, China Inn cafe, etc...)are within walking distance.
- Official Description (provided by the hotel):
- Sino House Phuket Hotel, a warm and comfortable hotel located in downtown Phuket. 57 Beautiful rooms, each individually designed, have the charm and character of Sino-Portugues style. At Sino House Phuket Hotel, you will find everything you need for either a joyful holiday or an important business trip. ... more less
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- Also Known As:
- Sino Hotel Apartment
- Sino Hotel Phuket Town
- Sino House Phuket Hotel And Apartment Phuket Town