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“Location gives good value for money”
4 of 5 bubbles Review of Journey Guesthouse

Journey Guesthouse
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Journey Guesthouse
Ranked #70 of 177 Phuket Town B&B and Inns
Makati, Philippines
Level Contributor
48 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Location gives good value for money”
4 of 5 bubbles Reviewed March 26, 2014

Check in didn't go smoothly as the guy in the reception area didn't know his math, he have a calculator but just couldn't compute right. Also I specifically booked a female dorm but then I was led to a room with a man inside, I protested and they had to move another guest's stuffs to the 1st room I was shown. For 2 nights It was just me in the room with 2 bunk beds so it's a bonus.

Given the location, the place is conducive to resting. Dorm is clean but not spotless, they don't empty out the rubbish bin daily so I guess cleanliness is up to the person who uses the room. Bathrooms are inside the rooms, hot&cold shower works but there's just not a space to hang the towels on while showering.

They have plenty of tour brochures but their prices are quite high so I didn't book any with them. What I really appreciate is that they have plenty of maps and travel guide books in the lounge area.

They also have lockers, CCTV camera and the wifi signal is good as they have I think 3 routers. From what I read they also have a TV area, I'm not sure why it wasn't shown to me.

The staff don't talk much but are always ready and they seem delighted to assist. I had to extend my stay so I booked online but put in the wrong date, that they corrected for me.

Overall this is the place to stay if you plan to really go around Phuket as its near every bus terminal.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank berjimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
1 review
5 of 5 bubbles Reviewed March 25, 2014 via mobile

We just walked past this when looking for a guesthouse and thought it looked nice. For a double room we paid 695 baht pr night. The room was big, clean and light with super comfy beds! They also have a sitting area (right next to a busy road, but that wasn't a problem for us) with fast wifi and a cozy area in the back for a simple breakfast - coffee, toast and fruit. Included! The people who work here are smily and helpful. Can't say to much about location since we were here for just 1, 5 day, but it's not close to any beaches. Although a very good place to spend some nights.

Stayed March 2014, traveled as a couple
Helpful?
Thank Lilli Ø
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
242 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed March 7, 2014

I personally wouldn't stay more than one night in Phuket Town and even that would be a push. However if you do find yourself visiting, Journey Guesthouse is definitely a good place to stay and it's great value for money. We found ourselves on the fourth floor which was a pain in one way as the stairs are quite steep and there are no elevators (quite hard if you have lots of luggage or heavy bags) but good in another way as we didn't hear a lot of road noise being that high up. The rooms were fitted with comfortable beds and the ensuite bathroom provided a lovely shower with hot water. The staff were all friendly as well and happy to assist with booking activities as well.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MzTaylor88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
My Tho, Vietnam
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed March 2, 2014

After reading some reviews about this guesthouse, we decided to stay here for 3 nights. However, our experiences here were not really good. The breakfast was so boring, room was not cleaned daily and staff was not responsible for taking care of her guests. She helped us to book a half day tour and when someone came and pick up us, she didn't check whether it was the right agent or not. Thus, we ended up sending by the wrong agent and went to the wrong pier. After all the long conversations between the agent and the hotel staff, we were then sent back to the right pier but the whole thing happened that day had ruined our mood totally.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vby24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed February 24, 2014

• Facilities and state
Found this brand new guesthouse in Phuket Town over hostelworld.com.
Double room in 3rd floor was bright, relatively big, and clean. Decoration simple, modern. Balcony overlooking a few houses and big window. Bathroom little, shampoo and body soap provided, working hot water, weird thin door. Good aircon. Extremely comfy bed consisting of two matresses put together, cosy blanket and good pillows. Slept like in heaven! Everything seems to be quite new and well preserved, nice decoration (black and white photos on walls, wooden furniture in the lobby, white and blue colours) Wifi quick and working even in 3rd floor. Little Pantry for communal use.
• Location and noise level
Location on a relatively busy road but traffic noise was not too bad! Music playing from nearby pub, but bearable.
Strip club across the road, pub next door, 7Eleven, food stalls and motorbike rentals a 5min walk away, clothes shops 10min away.
Closest beach can be reached by moped within less than 30min (Surin Beach/Rawai) or by songtew (public bus)
• Hospitality
We had a late check-in at 11pm, no extra charge. Staff EXTREMELY FRIENDLY, still can’t believe how nice the little thai guy with the guitar / and the female staff at the reception were – always smily, helpful., good knowledge about Phuket town and offer booking tours for you (‘I give you discount!’). Free self-service breakfast in the morning consisting of toast, jams, fresh fruit, hot water for coffee/tea/choc. In the first morning there was no fruit/bread left, but we immediately got everything after asking!
Staff make you feel welcomed and at home – that’s what I call real hospitality
• Value for money
There are dorm rooms available (don’t know how much) but double room for 750 baht in high (not peak) season – a bit overpriced even for Phuket Island, considering it’s in Phuket town and not close to any beach! Friendly staff and heavenly comfy beds make up for it, so it’s worth the money.
Hopefully Journey Guesthouse keeps their standard level – great future ahead!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristina_B2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalgoorlie-Boulder, Australia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 9, 2014 via mobile

We stayed for 3 nights, Really really good for the price! Rooms are big with really comfy beds, was nice and clean, aircon, wifi and nice little bathroom. Would recommend to anyone and definitely stay again. Nothing bad to say at all, a great hotel

Stayed January 2014, traveled as a couple
Helpful?
Thank jess_bailey90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed February 1, 2014

Quite a good location, very friendly staff,
very clean rooms, and a chill atmosphere.

The staff know the city and cab fares well and will happily help you out wherever you're going.

I highly reccomend this place for anyone looking for a fairly cheap stay, great value for money! :)

P.s. free self-serve coffee and breakfast!!!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElricMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Journey Guesthouse

Property: Journey Guesthouse
Address: 2 Phangnga Road, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town
Amenities:
Hotel Style:
Ranked #70 of 177 B&Bs / Inns in Phuket Town
Price Range (Based on Average Rates): $
Hotel Class:2 star — Journey Guesthouse 2*
Number of rooms: 16
Reservation Options:
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Also Known As:
Journey Guesthouse Phuket/Phuket Town

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