This place was a really nice surprise! If you've been travelling in SE Asia for a while you'll know that it can be a case of hit-or-miss... you never really know what you're going to get!
This place exceeded our expectations. The lobby itself is modern and clean with comfy chairs and computers available.
Our room was probably the best we've had in SE Asia. It was really modern and spotlessly clean. The bed was huge and very comfy. There was a flatscreen TV, a 'minibar', and a bathroom with separate shower. We had an AC unit which seemed to work for a few minutes then switch itself off before repeating the cycle, a little annoying when it's so hot. Some people have said they found it too noisy. I wasn't bothered by it to be honest and they offer free earplugs downstairs if you are a light sleeper.
The staff were very helpful in booking taxis. Note that taxis in Phuket are a bit pricey. It was 500THB to get to Patong, and 700THB to the airport.
If I had a reason to be in Phuket town again I would definitely stay here, no questions asked!