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“Nice rooms... staff don't speak a lot of English.”
Review of Phuket Crystal Inn

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Phuket Crystal Inn
Ranked #35 of 90 Hotels in Phuket Town
Reviewed April 18, 2011

This was the finishing hotel for a Gecko Adventures flash packing tour of Thailand.
Positives... The rooms were roomy, clean and comfortable.

Negatives... It was difficult to get information from staff as they didn't speak much English. Breakfast was a shambles as they kept stuffing up the orders and then overcharged everybody. It is a long way to the main beaches which are on the other side of the island

A comfortable place to stay but eat elsewhere and be prepared to hit the the streets to haggle for your own taxis to the airport or to the other side of the island.

  • Stayed: January 2011, traveled with family
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Thank gurubob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 - 44 of 71 reviews

Reviewed November 26, 2010

We stayed here after traveling from Koh Lanta to Phuket. Good place near the pier. I wouldn't stay here for more than 1 night though, there isn't much for tourists to see.

The rooms are great, good beds, nice bedroom and a lot of television channels. Only one with Belgian TV during our entire Thailand trip. The price is cheap, so value is great.

The only negative point is the staff and the service. Their English really is terrible. It took me over half an hour to explain that we had a reservation done by a traveling agency and that the traveling agency already sent them the voucher a few hours earlier (because they forgot to send it to us earlier). A call to them to arrange a pickup at the bus station failed because they didn't understand me. A call from our room to arrange a wakeup call in the morning also failed, altough it was answered by an 'Ok, yes sir.'. Luckily I saw it coming and used my own cell phone as backup.

  • Stayed: November 2010, traveled as a couple
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Thank Benny_Giesbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2010

We enjoyed staying local while in Phuket. The hotel was livable and reasonable for our long stay in Phuket. It was nice having the American Breakfast every day. The staff and locals were friendly. Internet was a bit over-priced at 30 baht for 30 min, when it's 20 baht for 1 hr right around the corner. It's no frills and if you don't mind smoking clients in the hallway, it's a good place to stay central.

Stayed: March 2010, traveled with friends
Thank Kellzanut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2010

Ideal for solo travellers. Walking distance to Ocean Plaza, Robinson, and sontew bus station. My room charge was THB800, value for money hotel. Hot shower available, housekiiping service provided daily, hot shower, aircon....budget accommodation, no complaints. Well-known kaomangai (chicken rice) shop on 100m away. Easy to take motorcy (motor bike taxi) but be careful to use at night. Unlike Patong beach, night time is very quiet.

  • Stayed: December 2007, traveled solo
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Thank travelhoneybee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2010

Good hotel, nothing to complain about. The only thing that left a bad taste in our mouths was the "travel agency" of the hotel. Do not use it if you don't have to. They will rip you off! Which you are probably used to in Thailand anyway but you would expect a hotel to be a bit more honest to their guests....

  • Stayed: February 2010, traveled as a couple
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1  Thank Sawasdee2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2010

We stayed here for one night because we missed the boat to Kho Phi Phi. The room was clean, but gave us a very gross feeling. The blanket has probably been there since 1949 and when we asked for a different one they wanted to charge us. The hotel was cheap, so I can't complain too much, but it was pretty gross. The bathroom really needed so updating. It smelled really bad. Thankfully the sheets appeared clean. It was close to some stores and a theatre, but not really what you expect when you go to Phuket. I wouldn't recommend this hotel and certainly not this location if you plan to stay for more than one night.

  • Stayed: January 2010, traveled as a couple
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Thank kimblyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2010

We went there at the end of Jan 2010. We booked a room with single king size bed for BHT 950, included breakfast. We stayed there for 3 nights. The hotel offered airport pick up for 500 BHT, but we did not take the offer. We took the airport bus instead; it only costs 85 BHT per person. The bus stops at the bus terminal, around 15-20 walk to the hotel. Crystal Inn hotel situated near Metropole Hotel.

Crystal Inn hotel is located near 2 shopping malls: Robinson and Ocean Mall, and a big wet market. At night, the market hosts a lot of stalls that sells variety of local dishes. The price is cheap and enjoyable local atmosphere. The hotel is around 20 minutes walk to the bus terminal to the beaches (e.g. Patong, Kata, etc). The bus terminal to the beaches is different from the bus terminal of the airport bus.

The hotel itself looks good from outside, although at night the surrounding is quite dim. But, it's quite safe. We arrived there around 10 pm. The receptionists speak English. The room is very clean, clean bed sheets and towels.It has simple furniture, quite old, but nice arrangement; there are AC, table, TV, fridge, complementary drinking water. The bathroom is clean, plenty hot water at anytime with good pressure. The wash basin looked old.

The breakfast is good, at 7 - 10 am. It also has an internet cafe with cheap rate, 50 BHT per hour. We did not try it though. Overall, we are satisfied with the hotel.

  • Stayed: January 2010, traveled as a couple
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1  Thank daftrade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phuket Crystal Inn

Address: 2/1-109 Soi Surin, Montri Road | Taladyai, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #35 of 90 Hotels in Phuket Town
Price Range: $18 - $29 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phuket Crystal Inn 3*
Number of rooms: 54
Reservation Options:
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Also Known As:
Phuket Crystal Hotel Phuket Town
Phuket Crystal Inn Phuket Town

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