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“Enjoyable after a bad start”

Andaman Leisure Phuket Co., Ltd.
Ranked #24 of 199 Tours in Phuket Town
Certificate of Excellence
Attraction details
KESWICK
Level Contributor
124 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
“Enjoyable after a bad start”
Reviewed January 27, 2013

We were on the same trip as Andrea S (below) and it shows how everyone have different ideas as to what they want.The start was terrible,left in the sun and heat wondering if the vehicles were going to turn up. Our organiser phoned the company and she was told that the vehicles will be there in 10 minutes which turned into 45 minutes a total of 1hour 30 minutes late.However I know it was up to Andaman to make sure things went smoothly but I have a feeling that the vehicles picked up other fares at the jetty whilst waiting for us (although we were on time).
Once actually with Andaman things did improve.The speedboat ride was very 'bumpy', fun at first but got rather tiresome,I think they were trying to make up time.The canoeing in the caves was brilliant and truly amazing once in the centre of the caves with vegetation and monkeys.(There was an extra charge for this which we weren't told about until the end of the tour)
Next we were taken on another bumpy ride to Phang Nga and James Bond island which was very crowded,they did give us the option of just sailing round it for photos but the majority wanted to land.
The next ride took us to the back of the village where we were to have our BBQ lunch, and thought we were going to a small local restaurant.After walking through the village to the other side we were amazed to see a massive restaurant by the sea with lots of other boats and tours.The food was good but some of our party were very wary as the food was bbq'd but kept on hot plates.(Fortunately no one suffered ill effects).
Next, after them explaining that it was quite a way to decent snorkelling we decided just to settle for the beach as no one fancied another long speedboat ride there and back.
After this it was a short ride back and fortunately the vehicles were waiting for us to take us back to the jetty where we boarded the tender back to the ship.
On the whole I did enjoy the day (which was not cheap).

Visited January 2013
Helpful?
1 Thank Stewart_Tauber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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288 reviews from our community

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Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Providence, Rhode Island
Level Contributor
62 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
“Terrible Service - James Bond Island Speedboat”
Reviewed January 22, 2013

A group of 36 of us booked ALP to provide us with a 1-day tour, the arrangement was to pick us up from the cruise ship pier at 9:15 am, this being a cruise ship stop we only had one day to enjoy Phuket and were trying to make the most of it. When we arrived off of the ship there wasn't even a representative to meet us at the pier. We finally got a hold of ALP around 9:30 to ask where they were, and they responded that they were 10 minutes away. After ONE HOUR of waiting they still hadn't shown up to transport us to the marina. Finally, the vans arrived and off we went to the marina. We were ushered onto boats and set off.

About 10 minutes into our trip we were advised that we would have to start cutting events from our scheduled itinerary because the company was late in picking us up. This is not to mention the fact that they lied about some of the services that would be provided to us. First, we were promised a "welcome cocktail" which never appeared, Next, we were scheduled for a "leisurely cruise through the bay" what we were given was a top speed nightmare across very choppy waters. We were also promised a stop at an island for snorkeling, but we were informed by the boat operators that there was no way to get to that island because it's 2 hours from James bond island and the gross floating village they asked us to eat lunch at. Finally, we were dropped off for cave canoeing (easily the highlight of the day) and when we asked about cost they told us to just tip the canoe operators when we finished, which we all did. It was only when we were departing the speedboats after our awful day that they informed us we all owed $35 on top of the $90 per person we had already paid for our delayed trip.

When we addressed the fact that they were late all of the personnel simply laughed at us, not addressing the issue whatsoever.

Bottom line - there are other operators selling this kind of a tour on Phuket, do not book with ALP they will very simply ruin your experience and then laugh about it to your face.

Visited January 2013
Helpful?
3 Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Phi Phi 1-day trip - Good if you like tour groups, bad if you don't like being herded”
Reviewed December 27, 2012

We got to see a lot in a short amount of time, but in reality we were just herded around the islands: 45 minutes to visit the beach on Bamboo Island, only 10 minutes to snorkel in Phi Phi Don, only an hour to walk around Phi Phi Don and eat lunch, less than 3 minutes at Monkey Beach (that is enough though, it was pretty uninteresting), ONLY 5 minutes to swim in the lagoon (literally jump in, jump out), and only 45 minutes on Maya Beach. We would have had more time if they didn't spend so much time herding groups on and off the boat. And it didn't help that our "English" speaking guide spoke terrible English so he had to spend 10 minutes explaining the same thing over and over again to the 30 person group.


My two major suggestions to Andaman Leisure Phuket:
1) Ask the participants upon booking if they prefer adventure, family with kids, "party boat", etc. We had a mix of too many preferences to cater to anyone. Some wanted to snorkel longer while others didn't want to leave the boat. Some wanted to shop on Phi Phi Don, lounge on Maya Beach longer, etc.
2) Visit Maya Beach earlier in the day. I noticed this before I booked, as I looked at photos on the Andaman Leisure Phuket's website, that there were shadows from the mountains on the beach and worried that the sun might be setting if we did it too late. I was optimistic, but alas by the time we got to Maya, the sun was behind the mountains so we ended up visiting one of the most beautiful beaches in the world without any sun. If we had gone even half an hour earlier it would have been ok.

Oh, and the trip is a bit overpriced for what you get. The boat was probably nicer than some of the other groups, but the lunch was by far the worst meal we had in Thailand, and I'm probably the least picky eater around.

Visited December 2012
Helpful?
1 Thank MJ_Travels00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Krabi by Speedboat - Great full day out of sight seeing”
Reviewed December 26, 2012

Well organised, plenty of food and drinks and safe to take children. We took our 8 year old with us on this tour. This is our second boat tour with this company. The 1st place we stopped for snorkeling, "Chicken Island", was brilliant. The water was calm and clear, there were lots of fish to see and the equipment supplied by the company was all in excellent condition. Next was Poda Island where you could see monkeys and enjoy a beer or ice cream and swim at the beach. Pranang Cave was picturesque and our guide shared local stories with us throughout the day. Railay Beach was our stop for lunch, the beach was lovely and there was lots of food and fresh fruits. I must say I prefer traditional Thai food compared to Westernised Thai food and our daughter did not like the lunch but everything else was great. We also visited Hong Island and the internal lagoon of Hong Island and our last stop was Than Bok Khorani National Park where we tried to snorkel but the water was not clear enough and there were not many fish. It was a nice safe place for swimming had the weather been better. It was a full day out, we left our resort at 9 and arrived back around 6. We have done other boat trips around Phuket and this one was the best so far. Next time I would like to try more snorkelling but for sight seeing and exploring the many islands around Phuket - this was perfect. I would happily recommend this tour to family and friends. One word of advice if you plan to travel with young kids and enjoy the water sports is to buy your own kids life jacket and bring it with you. Most places supply life jackets but they may not fit young children properly; we learnt this a few years ago and have travelled with our own kids life jacket ever since, it makes all the water adventures more relaxed and safer.

Visited December 2012
Helpful?
Thank AussieGalMel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
25 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Visit James Bond Island & Canoe trip-by Speedboat”
Reviewed November 25, 2012

This was a really well organised trip.A speedboat took you out into Phang Nga bay and visited James Bond Island among many others.Two canoe trips into caves and mangroves within a few islands and lunch at 'Panyee Village'
The tour guides were very informative and helpful with a smooth running trip.#
Well worth the price for the trip and would recommend it for most ages.

Visited November 2012
Helpful?
1 Thank Villains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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