We were upgraded to a 'pool access' room which was nice but that was about the only positive thing about our stay at Baan Karonburi.
The pumps from the semi-private pool outside were really loud and going all night so we had to put towels over the vents to muffle the noise. The small pillows from the day bed had obviously not been cleaned (ever?) as they STANK of old sweat (no joke) and we got rid of them immediately.
The service was pretty poor, we left the room on the first day at around 8 with a 'please make up the room' sign on the handle, but returned at 12pm to find it had not been touched. We called housekeeping who assured us they would send someone immediately, so we went to the pool for a couple of hours only to return around 2:30pm to find it had still not been done. I called for the second time and it was completed around 3:30pm. I noticed also that a couple of our rooms in our wing still hadn't been made up by this time which seems ridiculous. Even if they are understaffed, to not respond to our first call was very poor.
The breakfast is average, the only good thing being the omelette station.
Overall I would not recommend this place or stay here again.
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- Also Known As:
- Baan Karonburi Hotel Karon
- Baan Karonburi Resort Phuket/Karon