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Reviewed September 29, 2019

Good resort, good services, very good breakfast, good facilities, good customer services, I love the entertainment and exercises every day in the swimming pool. This was the first time to visit Phuket and I love to do it again.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
2  Thank Harvey M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelManagerCKR, Hotel Manager at Centara Karon Resort Phuket, responded to this reviewResponded October 12, 2019

Dear Harvey M,

Warmest greetings to you from Centara Karon Resort and Team.

Thank you so much for this wonderful feedback and comprehensive description of our resort and staff. I was happy and have enjoyed reading your comment and couldn’t wait to share it with the team.

Our guest's happiness while staying with us and their well-being is the utmost important goal we strive toward and your review is a great encouragement to pursue our efforts!. We couldn’t be happier to know that we successfully achieved our mission of delivering a truly memorable holiday to you.

Thank you again for your feedback. If your future holiday travel plans should bring you back to Thailand, we all would be delighted to have the pleasure of welcoming you back at the Centara Karon Resort.


Regards,

Centara Karon Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2019 via mobile

My wife and I stayed at Centara Karon for a week . The location was good, close to Karon Beach, 10 min from Patong and not far from Central Phuket. It was a great experience, breakfast was delicious, in a lovely refreshing waterfall environment. The chef, Muwaa, was amazing, so welcoming and provided personal service and always checking up on us and making special food for us.The Pool area was awesome, great for adults and kids. Overall resort was clean, free fast wifi with impressive service and friendly staff. Deserves a 5 star rating⭐⭐⭐⭐⭐

Date of stay: September 2019
Trip type: Traveled as a couple
2  Thank ShakeelIS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelManagerCKR, Hotel Manager at Centara Karon Resort Phuket, responded to this reviewResponded October 12, 2019

Dear ShakeelIS,

Warmest greetings to you from Centara Karon Resort and Team.

Thank you so much for this wonderful feedback and comprehensive description of our resort and staff. I was happy and have enjoyed reading your comment and couldn’t wait to share it with the team.

Our guest's happiness while staying with us and their well-being is the utmost important goal we strive toward and your review is a great encouragement to pursue our efforts!. We couldn’t be happier to know that we successfully achieved our mission of delivering a truly memorable holiday to you.

Thank you again for your feedback. If your future holiday travel plans should bring you back to Thailand, we all would be delighted to have the pleasure of welcoming you back at the Centara Karon Resort.


Regards,

Centara Karon Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2019

This was our first trip to Thailand - we loved everything about Centara especially it's location and great facilities. We give 5 stars to the entertainment crew Carpe Diem led by Tin with Mei and Joe - they were fantastic and always enthusiastic and got us involved in their many family fun activities. We would recommend this hotel to any of our friends - the family room we had was very spacious and we were located right near the lagoon pool where everything was happening. We'll certainly be back and thanks to the Carpe Diem team for making our holiday extra special :)

Room tip: Deluxe Family room near the lagoon pool if you have children - preference should be ground floor so you can just walk out to the pool
Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
2  Thank Bronwyn C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelManagerCKR, Hotel Manager at Centara Karon Resort Phuket, responded to this reviewResponded September 28, 2019


Dear Bronwyn C,

Greeting from Centara Karon Resort Phuket!

Thank you for your positive feedback and hope you had enjoyed a stay with us recently. I appreciated that you loved our hotel facilities and location.

Also, thank you so much for your positive feedback about our Entertainment team in your review, we certainly will pass the message on to Tin, Joe and Merisa. Certainly, our Carpe Diem Entertainment team gets a lot of praises in our reviews and is something we are very proud to have here at our hotel. These lively entertainers are always happy to take care of the young ones with our numerous activities all around our resort and their parents at our pool parties, sports options we feature or other many more. This team also assists us during breakfast and engage already with the young ones which are our intent to make a more comfortable getting to know each other for the benefit of being more open and communicative later and less shy at the programs and entertainment happenings.

Eventually, we do hope that the overall experience was memorable and that you will return soon.

Regards,

Centara Karon Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2019 via mobile

Great all over experience especially for my grand children who enjoyed their stay for the entertainment trio. So much for kids to do then great shopping. Massages and food stalls. Usual daily room cleaning .great assortment for brek6

Date of stay: September 2019
Trip type: Traveled with family
2  Thank Sandra C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelManagerCKR, Hotel Manager at Centara Karon Resort Phuket, responded to this reviewResponded September 28, 2019

Dear Sandra C,

Greeting from Centara Karon Resort Phuket!

Thank you very much for leaving a great and positive review of our Centara Karon Resort and our very helpful and great team members. We always try to make all guests happy and we at Centara Karon Resort are always pleased when guests leave us happy and relaxed. Glad to hear that your kids had enjoyed with the entertainment team and appreciate for your nice feedback about room cleanliness.

Also, thank you so much for your positive feedback about our Entertainment team in your review, we certainly will pass the message on to Tin, Joe and Merisa.

Eventually, we do hope that the overall experience was memorable and that you will return soon.

Regards,

Centara Karon Management Team


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2019 via mobile

We loved our stay here. Staff were friendly, food was delicious, pools were fantastic!
The rooms could do with a bit of paint, but we were very comfortable.
Would definitely stay here if we went back to Thailand!

Date of stay: September 2019
Trip type: Traveled with family
2  Thank kellyscherger
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelManagerCKR, Hotel Manager at Centara Karon Resort Phuket, responded to this reviewResponded September 28, 2019

Dear kellyscherger,

Thank you so much for your positive feedback about our Entertainment team in your review, we certainly will pass the message on to Tin, Joe and Merisa. Certainly, our Carpe Diem Entertainment team gets a lot of praises in our reviews and is something we are very proud to have here at our hotel. These lively entertainers are always happy to take care of the young ones with our numerous activities all around our resort and their parents at our pool parties, sports options we feature or other many more. This team also assists us during breakfast and engage already with the young ones which are our intent to make a more comfortable getting to know each other for the benefit of being more open and communicative later and less shy at the programs and entertainment happenings.

Eventually, we do hope that the overall experience was memorable and that you will return soon.

Regards,

Centara Karon Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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