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“Fabulous hotel,wonderful staff,great pools for the kids!”

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Centara Karon Resort Phuket
Ranked #17 of 132 Hotels in Karon
Certificate of Excellence
Terrigal, Australia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fabulous hotel,wonderful staff,great pools for the kids!”
4 of 5 bubbles Reviewed August 25, 2013 via mobile

We had a wonderful time in Thailandand thoroughly enjoyed our stay here.The food and atmosphere was great and everything was always so tidy and clean.The kids loved the pools, slides and games organised by the hotel.We loved relaxing on the sun beds and the happy hour 2 for 1 cocktails in the pool. All the staff are soo friendly and work so hard to keep everyone happy:)

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaijai35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, August 26, 2013
Sawasdee jai,
Thanks for sharing your comments on Trip Advisor. Im delighted you enjoyed your stay, especially the food, the atmosphere and everything was tidy and clean. Im glad you loved happy hour and our staff too!
Best wishes
Darren
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3,651 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,005)
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English first
Swansea, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

my wife and I stayed at this hotel for 28 nights,and three of our grown up children and their partners stayed for 14 nights.when we first arrived in karon we wondered if we had made a mistake,but when we went into the hotel wow.the food was excellent,very good value.the staff were first class and the resort and rooms were stunning

  • Stayed January 2013, traveled with family
    • Value
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Helpful?
5 Thank stephenm100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, On behalf of General Manager at Centara Karon Resort Phuket, responded to this review, August 30, 2013
Dear Stephenm100,

It was a pleasure to read your review and know that you had such a wonderful stay with us Centara Karon Resort. I hope we can welcome you and your family back in the near future.

Kind regards,
Wisa Bousang
Executive Secretary to GM
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Bristol, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 23, 2013

We have just returned from a 2 week family holiday to Centara Karon Resort. The location is great , walking distance to so many restaurants and the hustle and bustle of the shops. We have 2 girls aged 10 and 8 who loved going into the shops. The hotel is set amongst lovely grounds with luscious plants and flowers and fruit trees. Unfortunately, my daughter had an accident whilst in Phuket resulting in a broken leg (not in the hotel). The staff were so kind and helpful to us moving us to a ground floor accommodation and loaning us a wheelchair. They were very kind to my daughter asking her how she is getting on. We would definatley recommend the resort and are hoping to return next year.

  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
4 Thank Charlotte722013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, August 23, 2013
Sawasdee Charlotte721013,
Thanks for sharing your feedback on Trip Advisor. Im delighted you enjoyed your stay and will convey your lovely comments on our staff. I hope your daughter is recovering well.
Best Wishes
Darren
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Berwick, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

We have just returned from 11 amazing day at the Centra Karon Resort. When we arrived we were greeted warmly by reception staff with a nice cool drink. Check in was easy and efficient. We stayed in a lagoon room. It was beautiful over looking the pool. The resort is set amongst beautiful tropical gardens that were relaxing to walk around and admire. The resort location is perfect it’s off the main street so it’s very quiet. It’s in walking distance to a great selection of local shops, restaurants and the beach. Patong is about a 10- 15 min ride by Taxi. The buffet breakfast was yummy, lots of variety and great food. The staff at the resort we cannot speak of highly enough everyone was so friendly and accommodating during our stay. We loved our time at Centra Karon resort and can wait to retune. We would highly recommend this resort.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Service
Helpful?
4 Thank Tanya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, August 23, 2013
Dear Tanya S,
Thank you for staying with us at Centara Karon Resort. We appreciate your feedback in particular your comments on your nice welcome on arrival and ease of check in, our beautiful tropical gardens, and excellent location.
Safe Travels and I hope to welcome you back in the near future.
Kind Regards
Darren
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Hong Kong, China
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 22, 2013

Overall I was satisfied with the hotel. It was very good value for money given the price I paid. There are three nice pools and the restaurant I tried (azure) was very good. The room was newly refurbished and was very clean. I was given two twin beds rather than a double (even though I was on my own), which was a bit annoying. My only real gripe would be that there were renovations going on on the floor above where I was staying (which I was not warned about, and which disturbed my lie in more than once). The staff were friendly. I stayed in the Terraces. The villas that are available looked nice and would suit a family well. Karon is pleasant though it is fairly quiet in the evening - it's a THB300 tuk tuk to Patong. You have to pay for wifi internet in the hotel but it is fairly cheap (slow but it works). It's a short walk to the beach. Would suit families.

Room Tip: If in the Terraces ask for a refurbished one but not directly below a floor that is being refurbishe...
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  • Stayed August 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank PatrickSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, August 23, 2013
Sawasdee PatrickSH,
Thank you for taking the time to provide a review from your recent stay. Im delighted you enjoyed your time here particularly the pools, our quality rooms and our staff were friendly. I apologise for the disturbance as well as not getting the bed type you prefer. Im pleased it was overall a pleasant stay.
Safe Travels
Darren
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Thornton Cleveleys, United Kingdom
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

Although located just off the main street in the centre of Karon, the Centara Karon is very quiet and set amongst some extensive and beautiful gardens.

We originally booked a Lagoon Room and whilst a beautiful room it overlooks the Lagoon pool where there are water slides; a mushroom; playground and e-zone, and also plays music. Even with the balcony door closed we could hear the music and the children. We are in our 50’s, children grown up, and want some peace and quiet so we upgraded to a Tropical room, we were shown room 3323 top floor at the end, very peaceful – just perfect!

The room was spacious with a large furnished balcony; large bed; TV; fridge; sofa; useful umbrella, torch and mosquito machine, all in all very comfortable. The bed was a king sized one but the duvet wasn’t big enough, probably only a double bed size – there was no overhang on either side.

The bathroom was a good size with walk-in shower; bath and vanity unit with a large mirror and hair dryer.

The Tropical rooms have access to the Premium Lounge which provides complimentary tea, coffee, fruit juice and delicious crumbly cookies throughout the day. Between 3 and 4.30 there is afternoon tea comprising of sandwiches, scones and gateaux. Between 5 and 7pm they serve complimentary cocktails – though we didn’t partake of these. There is also a computer in here with internet access. There is no printer so if you need to print out airline boarding passes ask the main reception desk for the hotels email address and email your boarding passes to them, you can then just walk across and collect them.

The Tropical pool is large with plenty of sun loungers and peaceful for relaxing or napping.

We ate breakfast in the Azures Restaurant which is smaller and cosier than the main restaurant. The food was of a good standard with all the usual - juices; cereals; fruit; yogurts; bacon; potatoes; sausage; bread; egg station; cakes; tea/coffee – more than adequate and very enjoyable. I think breakfast in this restaurant is for the use of guests in the Tropical and Lagoon Rooms as some guests were turned away and directed to the main restaurant and it was never full when we were there.

The staff were all very pleasant and smiley and nothing was too much trouble, each and everyone of them acknowledged you as you walked passed. As the grounds are so extensive the hotel has electric golf buggies to transport guests and luggage to the outer rooms.

The hotel is very well located being just off the main street with its many restaurants and bars, and it is only about a 5 minute walk to a gorgeous sandy beach.

I can recommend the Centara Karon Resort hotel and will definitely stay again when next in Phuket.

Room Tip: If you have children the Lagoon rooms may be better as they all overlook the Lagoon Pool which is a...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Julimar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, August 22, 2013
Sawasdee Julimar,
Thank you for taking the time to post a review on Trip Advisor. Im delighted you enjoyed your stay and can share some thoughts on your recent stay. Im pleased that you contacted reception to change rooms to ensure you got the room type that best suited you. Some excellent tips for TA readers as well.
Look forward to your return!
Darren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
newcastle
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 22, 2013

we are just back from 10 days in centara karon. very comfortable and relaxed stay. very pleasant and helpful staff. the hotel is very centrally located allowing easy access to all the attractions. breakfast was great, we did not eat much in the hotel due to the abundance and variety of local eateries. easy walk to beautiful beach. stay here with confidence.
i have read some of the negative reviews, unbelievable!!!!! these people need slapped

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank eggman58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management77, General Manager at Centara Karon Resort Phuket, responded to this review, August 22, 2013
Sawasdee eggman58,
Thanks for sharing your comments on your recent stay. Fantastic to read your feedback enjoying so many aspects such as great breakfast, pleasant friendly staff, easy access to restaurants, bars, beach etc.
Safe Travels
Darren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Karon Resort Phuket

Property: Centara Karon Resort Phuket
Address: 502/3 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly Central Karon Beach Resort)
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Business Hotel in Karon
#7 Top resorts Hotel in Karon
#9 On the Beach Hotel in Karon
#10 Spa Hotel in Karon
#15 Family Hotel in Karon
#16 Luxury Hotel in Karon
#18 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Karon Resort Phuket 4*
Number of rooms: 335
Official Description (provided by the hotel):
At the heart of Karon Town, with an abundance of eateries and entertainment options at its doorstep and Karon Beach a short stroll away, the resort is perfectly located to experience the many facets of Phuket. As a destination in its own right, Centara Karon Resort Phuket fulfils every holiday aspiration, from pure bliss at Spa Cenvaree to active holidays and family fun with activities galore, yoga sessions, three swimming pools, waterslides and a kids’ club. This four-star resort, laid out within beautiful gardens backed by green hills, is comprised of four very distinctive residential zones. Couples and small families will find the rooms and Honeymoon Suites at the Terraces a comfortable retreat, and enjoy the option of ocean view or a private outdoor Jacuzzi; while families and groups of friends are spoilt for choice with spacious guestrooms set moments away from the waterslide and games of the Lagoon pool. The generously-sized one- and two-bedroom Cabanas feature a private terrace with a plunge Jacuzzi. As a fun place for families, the resort has a kids’ club with daily activities and three expansive swimming pool areas complete with three children’s pools for the younger ones to splash in, two waterslides and pool games. Pool parties are held regularly, and other activities include tennis and football. The resort also has two restaurants, a sports bar, and three swim-up pool bars A scheduled shuttle service takes guests from the resort to Patong, and Phuket International Airport is reached in less than one hour. ... more   less 
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Also Known As:
Centara Karon Resort Phuket Hotel Karon
Centara Karon Hotel Phuket
Centara Hotel Karon

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