Booked a pool access room at a sister hotel but our room's aircon was faulty ( I interpret that as over booked) so we were offered a room downgrade plus free dinners or a pool access room at the new Chanalai Hillside. We wanted pool access so ended up here.
CH opened in Feb 14 and as such, everything is clean and new (our tv remote was still in plastic). It is located a little out of the way, about a 10 min stroll to the Karon roundabout.
Room - modern design, great aircon, large bathroom, comfortable and large bed.
Pool - shallow but pleasant, epecially nice if you have a pool access room and can slip right in.
Breakfast - many options of varying quality. Lovely breakfast staff.
Overall - I would say this place is more hotel than resort. It is quite a sterile environment lacking any ambience. It is not a place you would want to spend your day at, more of a home base from which to go on tours, the beach or explore. There is nothing Thai looking about this place, it would not look out of place in a major city such as Sydney or Melbourne. Clientele appear to be exclusively Russian or Chinese.
Being new, there are teething problems - nothing major enough for me to air in this forum but I have relayed these directly to the manager who hopefully takes this feedback on board. She seems eager to please.
I note only 1 previous review (Russian) and hope this review provides sufficient information to the english speaking tourist to make an informed decision on whether this place will suit their needs.
- Official Description (provided by the hotel):
- Chanalai Hillside Resort, located in a privileged area just 5 kilometers from the famous Patong Beach shopping and Night entertainment area and only 500 meters to Karon beach. Chanalai hillside Resort offers an exclusive accommodation in a unique enviornment Where travellers will find the comfort and the convenience of their homes at Reasonable rate. ... more less
- Reservation Options:
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- Also Known As:
- Chanalai Hillside Resort Phuket/Karon