Positive: Rather ok room, balcony, decent pool
- Bad breakfast buffé - imagine that fruits had to stay in the open with flies flying around. It guess fruit is ok if you arrive early to eat but imagine what happens after hours staying in the sun, even though on ice.. It would be enough for them to put some lids on the fruit. Juice is undrinkably sweet and marmalades were nasty. We bought our own ananas juice and marmalade and brought to the breakfast table! They should invest in good juice, some yoghurts, some fresh fruits and it would be so much better.
- Towels (both in room and at pool) are a bit old and some have holes.
-Some of the people at the hotel lack service mind and especially travel agent in reception who seemed to be uninterested to help unless you booked a trip with them.
We can not help thinking that with the price we paid of THB 3000,-/night that they should try a little bit more by offering WiFi free of charge (not even good WiFi connection), that security box at room should be free of charge (box, not even attached to wall, cost THB 50,-/day !) and that they should invest a little more in breakfast.
Especially when you can find cheaper hotels around Karon/Kata, with better location and better service.
Also, could not help thinking that all the Russians who stayed there paid much less than we did... sigh!
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- Also Known As:
- Karon Whale Resort Phuket Hotel Karon
- Karon Whale Hotel Phuket