My mother and I stayed at the Phuket Island View hotel from December 28-30, 2012 for a quick weekend trip.
- great location, just a quick walk across the street and you're right on Karon Beach
- 3 pools, spa on site
- restaurant had a large selection of food to order
- breakfast was included
Cons: After spending 2 weeks in Bangkok, I found the service at this hotel horrendous. When checking in (we booked through Booking.com), we were handed a bill for a 2nd night, which was fine, but when I was looking it over, the woman at the front counter (only one without a name tag) was grabbing it away from me like a child, because a paper of hers was attached. And the credit card machine wasn't working... and that pretty much set the tone.
- the restaurant tables aren't wiped clean ever, they simply swipe a swiffer-type wand over the tables between people. They're constantly dirty.
- In the bathroom, after a shower I looked at the side of the toilet and it hadn't been cleaned in weeks.
- there were long brown hairs on my bed after it was cleaned, looked like someone took a nap there (my hair is blonde).
- When we checked in, one of the staff took us to find our room - probably 4 ramps/stairs later, I had to ask him to carry my mother's small wheeled luggage as she was having trouble with it, and he reacted like I had asked him for a liver.
- on our last day, we checked out in the morning but had a day trip before an evening flight. We used the "showers" at the spa when we got back - no hot water and no drainage - all of our luggage got soaked before our flight.
I get that it was just before New Year's and it was busy. Bottom line: if you're looking for a nice location, decent property, and good pool selection - for the price, you can't beat this. But don't expect decent service or anything above mediocre otherwise. I was very disappointed.
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- Also Known As:
- Phuket Island View Hotel Karon
- Phuket Island View Karon