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“total surprise and a wonderful oasis in the middle of Kata”

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Marina Phuket Resort
Ranked #3 of 132 Hotels in Karon
Certificate of Excellence
Wickham Bishops, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“total surprise and a wonderful oasis in the middle of Kata”
Reviewed April 6, 2014

We booked this hotel on the rebound from the hotel we normally stay at in Kata Noi. We had a Jungle view room which I think are fairly recent additions. The room was very attractive with a high vaulted ceiling, a large balcony/terrace plus a large well equiped bathroom.
There is free wifi throughout the resort. The pool area which i believe was enlarged and modernised last year with a large waterfall and bubble areas plus a pool bar felt spacoius and never overcrowded.
On the Rocks restaurant served good food , reasonably priced with great views over Karon beach. The buffet breakfast had a good choice of food and the service was good with very pleasant staff. Coffee unlike some large hotels was individually prepared and tasted like proper coffee which I regard as a major plus.
Overall we were extremely pleased with our choice of hotel and do not think we will be tempted to go back to our old choice of hotel at Kata Noi. With 90+ rooms well spaced out and we did not miss any of the facilities you get at very large such as Gyms or Spas.
On our next visit we would hope to have an Ocean view room. Minor improvement would be a pure bar area overlooking Karon beach as sometimes we felt we were not really wanted at the on the rocks restauaant around 6pm. Another minor comment is that you need to be physically fit as there are some steep climbs on the raised walkways to the rooms

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keith G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPhuketResort, Manager at Marina Phuket Resort, responded to this review, April 9, 2014
Dear Keith G,

Thank you for taking the time to write such a detailed review of your experience at Marina Phuket Resort.

We are delighted that the Marina Family succeeded in creating legendary service experience. We have shared your comments with our team and they are very happy to read your excellent feedback on service, culinary and pool experience.

We look forward to welcoming you back ‘home’ for another fantastic stay!.

Best regards,
Orachorn Kuljinda
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (100)
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English first
Melbourne, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 30, 2014

Absolutely cant fault this place. It's the best place I've ever stayed. Well priced, great breakfast and awesome staff and service. A must stay resort if your travelling to Phuket.

The best swimming pool, close to shops and markets, etc. Just pure bliss!

Room Tip: Get the ocean view room. Stunning hearing the waves while out on the pergola!
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ben P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPhuketResort, Manager at Marina Phuket Resort, responded to this review, March 31, 2014
Thank you for sharing such a fabulous experience on TripAdvisor. We are delighted to learn that you truly had an excellent stay and especially enjoyed our delicious food at the buffet breakfast at Sala Thai restaurant, personal touches and overall ambiance.

Thank you very much once again for recommending us as the best hotel to stay in Phuket. We will be your home away from home forever.

We look forward to welcoming you back again soon for another fabulous visit.

Best regards,
Orachorn Kuljinda
Operation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 19, 2014

The Marina Phuket Resort is a very extraordinarily hotel with it's chalets surrounded by the jungle. The chalets itselves have their own terrace and are very modern and cozy furnished. The pool-area is heavenly, while the beach is unfortunately bleak - indeed there's an access to the beach, but you find neither lounger nor beach umbrella. The breakfast ist average, in exchange compensated by the great view. But there's no make up for the unfriendly and cheerless staff - at the restaurant as well at the front office. Please note, that you have to carry your luggage yourself, when arriving at the lobby and please also don't expect any 'Good Morning' or smiling when your coming for breakfast... By and large it's very nice, but it could be better.

Stayed July 2013, traveled as a couple
Helpful?
2 Thank Cocojelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPhuketResort, Manager at Marina Phuket Resort, responded to this review, March 23, 2014
Dear Cocojelly,

Thank you for posting your review on TripAdvisor, regarding the recent stay at Marina Phuket Resort.

Please accept my deepest apologies and I very much hope you will come back to experience the excellent levels of services and customer care with which Marina Phuket Resort is generally associated.

When this is the case please contact me personally so I could make the necessary arrangements on your behalf.

Best regards,
Orachorn Kuljinda
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 16, 2014 via mobile

Stayed at this hotel for a week. Great rooms, great summing pool and gardens. Great location. The hotel is an area were you have everything you need without being in the middle of the noise and busy streets. The breakfast is good and the "on the rock" restaurant serves delicious food for a reasonable price. The staff in the hotel is extremely helpful. Another good thing is the massage service. You can have massages for an affordable price which is often rare in hotels of this kind. Definitely a place to recommend and to return to.

Stayed March 2014, traveled as a couple
Helpful?
Thank VeroPauloLux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPhuketResort, Manager at Marina Phuket Resort, responded to this review, March 19, 2014
Dear VeroPauloLux,

Thank you very much for your most wonderful feedback and comments. It is such a pleasure to know that you were happy with your stay in our resort.

We are most grateful about your appreciation of our facilities including the massage service at the swimming pool area.

My team and I look forward to another pleasure of welcoming you back to Marina Phuket Resort in the near future.

Best regards,
Orachorn Kuljinda
Operation Manager
Report response as inappropriate
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Lytham St.Annes
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 24, 2014 via mobile

We stayed in December for our honeymoon and it truely was the greatest 2 weeks of our lifes. We stayed in a jungle room and it was amazing. Beautifully decorated n spacious with free wifi. The pool area is a little heat trap with comfy loungers, brollys, a waterfall n swim up bar which you can get snacks from aswell, its gorgeous.
The breakfast buffet had a wide range of choice and was delicious, most nights we ate at the Rock Restaurant, good prices great food and a truely stunning view. Last but by no meens least, the staff. There was nothing they wouldn't do for u, the service was most definitely 5☆ . 1 day we hope to return n we cannot thank you all enough for helping us have a fantastic hooneymoon

Stayed December 2013, traveled with family
Helpful?
2 Thank hibby23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPhuketResort, Manager at Marina Phuket Resort, responded to this review, February 27, 2014
Dear Hibby23,

Thank you very much for your superb review on TripAdvisor.

We are greatly delighted to be part of your memorable honeymoon trip and to learn that our well-equipped room, special honeymoon decoration, the second to none service of our staff and the scrumptious food at On the Rock restaurant pleased you so much .

We wish to welcome you back to Marina Phuket Resort again soon.

Best regards,
Orachorn Kuljinda
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 13, 2014

This hotel is simply amazing. We really felt like being in the jungle. Staff is very friendly and helpful, the pool area is beautiful, massage next the waterfall was awsome. There is a big breakfast buffet.
We stayed in a jungle view room which was definitely a good choice. Big bathroom and balcony, huge bed, stylish furniture and there was a TV and iMac which we haven't used at all.
At the beach you can rent two sunbeds and a parasol for 200 baths a day (which is a reasonable price). The beach area is very clean and just beautiful. We've seen the most beautiful sunsets there.

Highly recommended for couples.

Room Tip: Jungle view is the best choice
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPhuketResort, Manager at Marina Phuket Resort, responded to this review, February 15, 2014
Dear Steven K,

Thank you for your valuable feedback and for taking the time to post your comprehensive and detailed comments on TripAdvisor.

It is our great pleasure to know that you had a pleasant stay with us. We appreciate your comments on various aspects of our resort, especially the quality service of our massage at the pool made you feel amazed. We have passed your compliments to the entire team members as a great motivation to keep delivering good services.

We look forward to your return to Marina Phuket Resort once again in the near future.

Best regards,
Orachorn Kuljinda
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 2, 2014 via mobile

We had booked a place a few steps away that did not honor the booking we had made 6 months previous. We ended up landing here and were lucky enough to find availability and kindness for our dilemma. We were given a discount and a beautiful room which saved the day! The place is way fancier than most places we stay, but based on the contrast with what we were looking at 2 doors down, it was welcome and the value proportion was more realistic.

Restaurant is a bit stuffy with rules as to when you can eat and where you can sit during certain times of the day, but the views at the restaurant are amazing! Breakfast buffet is also amazing!!!!

Beautiful grounds and we did thoroughly enjoy our stay even though it was a bit of a splurge. A valuable splurge!

Stayed December 2013, traveled with friends
Helpful?
Thank taunyabruns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPhuketResort, Manager at Marina Phuket Resort, responded to this review, February 15, 2014
Dear taunyabruns,

Thank you very much for your superb review on TripAdvisor.

It was our great honour to have had you with us and we are delighted to know that your stay was relaxed and enjoyable with the resort offerings.

However, we are disappointed to learn that you encountered an unpleasant experience with our rules at the restaurant and sincerely apologise for your disappointment. We have addressed your feedback with our F&B Management Team to take corrective action in order to fulfill guest expectations.

We look forward to the opportunity to welcome you back to our Marina Phuket Resort again in the not too far future.

Best regards,
Orachorn Kuljinda
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marina Phuket Resort

Property: Marina Phuket Resort
Address: 47 Karon Road | Karon Beach, Karon, Phuket 83100, Thailand
Phone Number:
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Karon
#2 Top resorts Hotel in Karon
#2 On the Beach Hotel in Karon
#6 Romantic Hotel in Karon
#8 Family Hotel in Karon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marina Phuket Resort 4*
Number of rooms: 92
Official Description (provided by the hotel):
Marina Phuket Resort is perched on a headland at southern end of Karon, among the finest of Phuket's famous west-coast beaches. The Deluxe Villas overlook the beach and the Andaman Sea. All guests have direct access to Karon Beach and can enjoy snorkeling right out front of the resort. ... more   less 
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Also Known As:
Marina Phuket Hotel Karon
Marina Phuket Karon
Marina Phuket Resort Karon

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