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“AMAZING!”

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Mandarava Resort and Spa
Ranked #7 of 133 Hotels in Karon
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“AMAZING!”
Reviewed October 1, 2013

This place is heavenly. We stayed here recently for our honeymoon and we spent most of our time relaxing in the room so that we could make the most of it. The only thing I would recommend is to get some more comfortable beds as our bed was quite hard.
Other than that everything else especially the staff were just exceptional. The breakfast also was delicious.
The dinner was divine with dishes made to perfection.
Love love love this place and would recommend and come again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vaal01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, October 2, 2013
Dear Khun Vaal01,
Thank you for your great holidays feed back shares with us on trip advisor. We are really sorry for an inconvenience caused in regard to a hard bed which is not suit and comfort for your nights with us, however the bed top softener is available to add on and our team are already ready to support our customers on this issue. it is our pleasure to learn apart from this small point you had an enjoyable time and will return your visit in the future.

Once again, thank you very much and look forward to welcome you back sooner.

Warmest regards,
Alex P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (422)
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English first
Nambour, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 1, 2013

We found Mandarava Resort to be very well located between Kata Beach and Patong. The rooms are very clean and tidy and pools are very nice. The resort has many steps and helped us loose a few pounds we gained over our 3 weeks in Thailand.

Room Tip: Make sure you get a room with a view instead of getting the slightly larger room.
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  • Stayed August 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Rudi d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, October 1, 2013
Dear Khun Rudi d,
Thank you for sharing your holidays experience with us on trip advisor. Yes, we are located uphill and service for shuttle to bring all guests back to their rooms are always available, but still lot of guests would like to work out on their own. We will share your mesage with all team members.

Once again, thank you and look forward to serve you again when plan back to stay in Phuket

Warmest regards,
Alex P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 30, 2013 via mobile

We love this resort. The grounds are stunning and being situated higher up the hill gives you peace of mind. The selection of pools are great and the rooms are perfect. We stayed in the panoramic deluxe and asked for one with water views and they gave us one which did not disappoint. We loved the high ceilings, the wraparound deck and the bathroom with free standing tub and huge shower head. Everything is clean and new and the people are friendly and helpful. We also loved the spa and the attention to detail they showed there. Sure, it is a bit of a walk to town but we loved the exercise and needed it after all the delicious Thai food we ate on the trip. I recommend this hotel as it provides luxury and peace after a chaotic day in the markets or down the beach

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jayman976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, October 1, 2013
Dear Khun Jayman 976,
Thank you for your feed back share with us on trip advisor. We are happy to learn you had a wonderful stay with us. Your message will be shared with all team members and we will make sure to provide, maintain our level of services to all customers.

Once again thank you very much and look forward to welcome you back for coming future.

Warmest regards,
Alex P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 29, 2013

We stayed at the resort for 7 nights and the staff are very friendly and helpful. always smiling and remember us by name. The resort is absolutely beautiful with the pool and restaurant. Dining at the restaurant at sunset time was an amazing experience. I had a few massages at their spa during my stay and it was amazing. My partner doesn't normally like massage but he enjoyed his massage there.

There is nothing to complain about. The only thing we could think of is that the resort was a bit too quiet. ( which could be a good thing) maybe because we went there during low season.

We definitely would stay there again ! highly recommended

  • Stayed May 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Janet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, October 1, 2013
Dear Khun Janet P,
Thank you for your great feed back share on trip advisor. It was our great pleasure being parts of an enjoyable holidays and we will make sure all team members will work hard and to extend a memorable experience to our customers at Mandarava resort.

We look forward to serve you again and again when plan back to Phuket

Warmest regards,
Alex P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2013

We stayed at the resort for 7 nights and found the staff extremely friendly, courteous and helpful. Nothing was too much trouble for them. The room was very well presented and resort facilities (top pool and restaurant) were most enjoyable, the view down the valley at sunset fantastic. We will definitely stay again.

I would only suggest that the shuttle service to Karon beach go via the roundabout as many people would utilise this for getting in to town rather than just to the beach and this would save them a 1km round trip to catch the shuttle.

Room Tip: Single bungalows or upper level have raised ceilings that add to the cooling effect
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicola D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, September 27, 2013
Dear Khun Nicola D,
Thank you for sharing your holidays experienced with us on trip advisor. We acknowledged of your suggestive comments, but really can't change to pick up and drop off point for the shuttle run to the beach to town as this is due to the fact of an authority regulation which reserve rights for local people to earn their living providing taxi services there. We are only limit to run to one stop point on the beach no matter of how frequent.
I do hope you will understand us as we and other hotels around are faced the same situation

We look forward to serve you once again when return a trip back to Phuket island

Warmest regards,
Alex P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Sebastian - Donostia, Spain
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 23, 2013

I second most of the recent comments by other guest that it is a lovely hotel that we both enjoyed very much. In particular the staff were most friendly and helpf, especially when we had a couple of problems (of our own making) We would most definitely return.

A couple of minus points however. The restaurant food at night - breakfast was excellent - is extremely good but we both found the rations, in my case of sea bass, rather small. The other is that, due to a recent operation on my knee, I have to get around with a crutch and as such, despite being able to call for a buggy to take you to Reception, all the steep slopes and stairs up and down are very difficult if you are handicapped.

Recommended. Good luck to a new venture

Room Tip: Try to get one close to the pools if you don't fancy a slog to and from your room for anything.
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  • Stayed August 2013, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andarrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, September 23, 2013
Dear Khun Andarrat,
Thank you for sharing your holidays feed back with us on trip advisor. Team members will be shared and motivate to provide a good services to all customers.

Once again look forward to serve you again when plan back to Phuket in a future.

Warmest regards,
Alex P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 23, 2013

If you are a couple looking for a five star experience then look no further. We just had 4 nights at the Mandarava and wish it was longer. The breakfast is fantastic with a great range and fine quality and the staff are so happy and friendly they were all just amazing..... A good tip, the beds are hardish so if you want it softer just ask reception and they put a softer top on the mattress. Fixed in 10 minutes.

After four nights at the Mandarava we are now at the Katathani with a large group of family (a more family friendly traditional resort) and we are longing to go back to the paradise that The Mandarava was!!

If you really hate steps well there are steps at this resort and if you like loud partying then find somewhere else. This was the ultimate retreat for couples looking to relax in luxury with staff who really do care. If you wanted you could easily just not even leave the resort as it has everything and we found each time we went out we just wanted to get back as soon as possible.

P.S. when at the mango pool bar, ask Sam for a "Sam special" but don't bother asking the ingredients.... It's a secret, he says with a smile!

Room Tip: Don't look further, the perfect couples resort.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Todd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, September 23, 2013
Dear Khun Todd B,
Thank you for your great compliments message share with us and others on trip advisor. Your feed back will be shared with team and especially Sam who hold a secret tick for guest special drinks at the Mango swim up bar.

Look forward to welcome back sooner.

Warmest regards,
Alex P
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mandarava Resort and Spa

Property: Mandarava Resort and Spa
Address: 14/2 Patak Road, Soi 24, Karon Beach, Karon, Phuket 83110, Thailand
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Karon
#3 Family Hotel in Karon
#3 Romantic Hotel in Karon
#6 Luxury Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mandarava Resort and Spa 5*
Number of rooms: 130
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Also Known As:
Mandarava Resort And Spa Phuket/Karon

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