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“Excellent mid-size resort with a boutique hotel feel to it”

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Mandarava Resort and Spa
Ranked #7 of 132 Hotels in Karon
Certificate of Excellence
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent mid-size resort with a boutique hotel feel to it”
Reviewed July 23, 2013

I stayed in this excellent mid-sized resort hotel for 7 nights in low season (early June), and I thoroughly enjoyed every aspect of it. My room (one of the panoramic rooms with a view over the verdant bay and the - distant- ocean) was very spacious, meticulously clean, well equipped, tastefully decorated and had a charm to it that one would normally expect from smaller boutique hotels. The other hotel amenities (pools, restaurant, bar, fitness, spa) were also of very high quality. Set against the slope of a lush hill, the whole place had a zen ambience which I appreciated a lot (though the fact that children under 12 are not allowed may have contributed to this). The staff were extremely friendly, skilled and helpful (though with the exception of one or two members, their knowledge of English was rather limited, occasionally leading to misunderstandings but never to the extent to create serious communication breakdowns. And then, this is all part of the traveling abroad experience). The massages in the spa and dinner in the restaurant are more expensive than in nearby Karon but they are of higher quality.
The only quibbl I have - and it is no more than a quibble- is that the buffet breakfast lacked a little in variety (esp. of bread and fresh fruit), which may be annoying if you are staying for longer periods. My recommendation is to tell the staff if you crave for something else. When after a few days I asked the waiter if it was possible to have some fresh mango for breakfast in addition to the usual pineapple, papaya and water melon, I was served a sliced juicy mango every morning at my table for the rest of my stay (much to the envy of some of the other guests).
Some other things that you should bear in mind when choosing this hotel: it is a 10 minute walk from Karon Beach (though there are regular shuttles) and being set against the slope of a hill, there are quite some stairs to be climbed from the entrance to the rooms, pools and restaurant, which in the scorching heat can be quite a strain if you are not in shape (though again, shuttle service is available to drive you to and from your room). And again, young children are not allowed so this is not the right hotel for young families.
Again, I very much appreciated this place and will probably return here when back in Phuket.

  • Stayed June 2013, traveled solo
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Helpful?
2 Thank Alex H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, July 24, 2013
Dear Khun Alex H
Thank you for sharing your positive feedback with us on trip advisor. We have taken of your suggestion and to carry over to our training and an executive Chef to look into and find way for an improvement. We do have a commitment for about a year as a start of Oct 16, 2013 to not accommodate children age below 12 years, however from now till Oct 15, 2013 they are always very welcome to stay with us.

We once again thank you for your great comments and look forward to serve you again for a return trip to Phuket.

Warmest regards,
Alex P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (418)
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Perth
1 review
Reviewed July 23, 2013

I had the most relaxing time at the Mandarava Resort and Spa. Nestled in a quiet and tranquil location in Karon the new resort had very spacious rooms with a very comfortable interior finish. I was fortunate to have a unit facing the main pool but I realized that most of the units were designed to face either the pool, sea or forested hills. Each morning I looked forward to having my breakfast at the Retuarant while enjoying the beautiful view of the sea as well as the hillls. The buffet breakfast was tasty and had a wide selection. To make the stay even more pleasant, the staff of the resort were all very friendly and helpful. The resort is only 5 mins from the Karon beach and many restuarants and shops nearby. It takes about 12 mins by car to reach the Patong beach and it's vibrant attractions. I would certainly look forward to staying at the Mandarava again the next time I vist Phuket and would not hesitate recommending the resort to others.

Room Tip: Chooses unit with aview of the pool,sea or surrounding hills. They are all spectacular.
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  • Stayed July 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank TravelBug378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, July 24, 2013
Dear Khun Travelbug 378,
Thank you for your great review on trip advisor. We will share your comments with all team members and keep providing good services to our customers.

Once again, thank you very much and we look forward to welcoming you back to our resort in the future.

Warmest regards,
Alex P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
Reviewed July 19, 2013

We arrive about 8:00pm (8th of june 2013) on arrival was given a cold towel and a wonderful drink which was given as a complementary drink at every meal. Very friendly staff from reception right through until we left. Just like to give a big thanks to Arm and Pi for all the help and also the two girls on nights (which I did not get there names)while we were there to have our dinner especially when the wind a ran started. If I have one criticism it was that there was no protection from the rain and wind during all our meals (this was being fixed the day after we were leaving). Also the beds were really hard.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Alan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, July 20, 2013
Dear Khun Alan F
Thank you for sharing your holidays experience with us on trip advisor. your appreciation will be passed to all team members especially Pi and Arm. A wind and rain protection sheet at the restaurant had completely installed as well as a softener bed top has been purchased and ready to support all customers who will not be able to enjoy their night on the hard mattress.

Once again thank you for your great feed back and we look forward to serve you again for coming future when return your visit to Phuket

Warmest regards,
Alex P.
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Tehran, Iran
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 17, 2013

We stayed in this hotel for 2 nights end of June. It was really nice hotel with everything you need for a good vacation. It's a new hotel, so everything is quiet new and fresh. You can enjoy every part of it. Room's view is amazing, swimming pool is relaxing and chill out . The staff are friendly. Totally we loved it.

  • Stayed June 2013, traveled with family
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Helpful?
Thank sahar s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, July 18, 2013
Dear Khun Sahar s,

Thank you for sharing your holidays experience with us and others on trip advisor. It was our great plesure being parts of your enjoyable holidays and we will share your great feedback with all team members.

We look forward to welcome you back to our resort again for coming future.

Warmest regards,
Alex P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, null, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 16, 2013

This is my second visit to Phuket and this resort will definitely be something I'm coming back to in future.

The rooms were fantastic, spacious and clean. My rooms was just right in front of the main pool and less than a min walk to their restaurant.

With the help of the reviews over here, I brought along some mosquitoes repellent with me, came in really handy! It would be good if the resort can provide for their guests.

The pools were good, my personal favourite is Pamelo pool, very quiet with nice day bed to laze around in and nice view of the greens and a bit of Karon sea.

Breakfast buffet was okay for me, I'm not that of a picky eater.

Service of the staffs were good, very friendly and helpful. The shuttle back to the room was a lifesaver especially after walking all the way up to the resort. It would really be a plusssssss point if they could provide shuttle down to the hill as well and increase the frequency of their shuttle to Karon Beach.

All in all, this is a resort worth staying! I am looking forward to coming back here again in future.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Angelica E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, July 18, 2013
Dear Khun Angelica E,
Thank you for spend your spacious time sharing your holidays feed back with us and others on trip advisor. A hotel tuk tuk is always available to transport customers up and down the hill taking into consideration the hotel ground level. In regard to run more often a shuttle to Karon beach your message have been noted and will referred to the higher management and hopefully we will be able to conclude by the coming high season.

We once again, thank you very much and look forward to have a great chance serving you again at Mandarava resort and spa.

Warmest regards,
Alex P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 16, 2013

This hotel is probably the best hotel I have ever been to. From the moment you enter reception you get a sense of tranquility. It is amazing! The reception area and dinner area is outside with a covered roof which gives amazing views of the sea and the jungle. It is beautiful.
The pool area is nice, the bar is very good, the room was lovely.
I have nothing negative to say about this resort. The staff went out of their way to help and to please you.
I will definately come back!!

Room Tip: Choose a high floor and sea view.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Tinamacarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, July 16, 2013
Dear Khun Tinamacarina,
Thank you for sharing your holidays experience with us and others on trip advisor. We are delighted to learn you have an enjoyable time and our services was up to your expectation.
Team members will be shared with this great comments and we will keep maintain the standard.

Once again, thank you very much and we look forward to have you return to stay with us again in a coming future.

Warmest regards,
Alex P
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 15, 2013 via mobile

Great place to stay new and great friendly staff to get to patong, hotel has a driver for 350bht but much nicer at Karon not so in your face as Patong.5mins walk to shops and beach .Plenty of tours and cheap massages in town or resort has a day spa for all your needs.Happy hour 4 to 6 pm at pool bar .
t

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sparkx36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Management M, Manager at Mandarava Resort and Spa, responded to this review, July 15, 2013
Dear Khun Sparkx36
Thank you for choosing Mandarava resort and spa for your holidays and share your great comments with us and others on Trip advisor. We will make sure to share it with team members and keep maintain and provide a better services to all customers.

We look forward to welcome you back for your next trip plan to Phuket.

Warmest regards,
Alex P
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mandarava Resort and Spa

Property: Mandarava Resort and Spa
Address: 14/2 Patak Road, Soi 24, Karon Beach, Karon, Phuket 83110, Thailand
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Karon
#3 Family Hotel in Karon
#3 Romantic Hotel in Karon
#6 Luxury Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mandarava Resort and Spa 5*
Number of rooms: 130
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Also Known As:
Mandarava Resort And Spa Phuket/Karon

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