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“Never again” 1 of 5 stars
Review of Lana House & Restaurant

Lana House & Restaurant
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Lana House & Restaurant
Ranked #118 of 141 Karon B&B and Inns
Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Never again”
1 of 5 stars Reviewed March 6, 2013

Service was of a very poor standard and i wont be coming back to this hotel ever again....so many others to choose from,cheaper rate and better rooms and facilities.The room was small and the water was almost non existent and when i complained the staff wouldnt even answer my concerns.
The airconditioner was noisy and the whole place was just too small.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank patrickAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Traveler rating
    3
    5
    1
    0
    5
See reviews for
Families
0
7
1
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Lemoore, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 20, 2012

If I were grading solely on the Hotel staff's customer service, they would easily rate 5 Stars. From the beginning to the end of my four days there my group and I were welcomed like we were part of their own family. Rooms are well maintained and made up far beyond expectations each and every day. The free internet access in the bar/restaurant is very nice and the small fee (100 Baht) for WIFI access in your room is well worth it for connecting with the family you left behind in whatever country you're from. The hotel is truly only a short walk (1-5 min) from either the beach or many of the other local restaurants and small bars. I've been around the world several times and my experience in Karon at the Lana Guesthouse rates right up there at the top. They really went above and beyond to ensure we had a good stay!!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Cory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lana House & Restaurant

Property: Lana House & Restaurant
Address: 561 Patak Road, Karon, Muang, Karon, Phuket 83000, Thailand
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #118 of 141 B&Bs / Inns in Karon
Number of rooms: 15
Reservation Options:
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Also Known As:
Lana House & Restaurant Phuket/Karon

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