we booked accomodation direct with premise 6 months prior for 1 month.received written comfirmation and paid deposit. To our horrible on arrival late at night on New Year Eve found out our booking was cancelled by the hotel . the manager refused to honor our booking and told us "It was not her problem" and refused to give back our deposit to us directly. we rang the tourist police and they make the manager get us some other accomodation for the night.
We have been going to Thailand for 10 years and have never experience anything like this before from anyone. This manager has shamed the Thai people . We will never return to Thailand
- Official Description (provided by the hotel):
- Set in lavish garden surroundings with panoramic views of Karon Beach and the lush hinterland of hills behind, the suites at Waterfront Suites Phuket by Centara are spacious retreats as comfortable as home; ideal for individuals, couples and families. The residence is a stone’s throw away from the beach, and boasts a good range of facilities, including a large freeform swimming pool complete with a children’s pool and sun loungers to laze the day away, a tennis court, a squash court, and a games room with pool table, dartboard and table tennis. Wi-Fi access is available free of charge throughout the residence. After a day well spent on Karon Beach, guests can enjoy bargain hunting at the cluster of shops that line the walkway to the residence - souvenirs, jewellery and clothing are all to be found. There is plenty of room to entertain and relax in the two-bedroom suites, each 167 square metres of total living spaces including three balconies. Interiors designed with hues of whites and colourful accents and large windows enhance the feeling of space, and guests will enjoy the option of sublime ocean vistas. As in the one-bedroom suites (103 square metres, the living and dining area offers space for all, and is serviced by a well-equipped kitchen that includes stoves, a microwave and fridge, and all the necessary cooking equipments. Phuket International Airport is reached within one hour by road from the residence and Patong is approximately 10 minutes away. ... more less
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- Also Known As:
- The Waterfront Suites Hotel Karon
- Central Waterfront Hotel
- Waterfront Suites Phuket By Centara Karon