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Hilton Phuket Arcadia Resort & Spa
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Reviews (3,510)
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1,503 - 1,508 of 3,512 reviews
Reviewed September 17, 2013

I stayed at the property for 8 nights using points and if was a great value. We were upgraded to a suite in the executive building at checkin and the hotel had a bottle of champagne, fruit basket, and flower petals on the bed (we were there for our honeymoon) - was the nicest hotel welcome I had ever received. The property is amazing and secluded from the hustle bustle of downtown Karon, however it super close to head into town for shopping and dinner. Great value, amazing property!

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Alyssa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this reviewResponded September 18, 2013

Dear Guest,

Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor.

As you were with us for Honeymoon and being a loyal HHonors VIP member, we were happy to welcome & celebrate you with our special amenity. It is our great pleasure that your stay with us is a part of your great memory of your honeymoon in Phuket.

Thank you again for all your positive feedback. We are looking forward to having opportunities to welcome you back to the resort in the near future.

Best Regards,

Akinori Ito
Director of Operations
Hilton Phuket Arcadia Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2013

We stayed one week on this hotel, in April 2011. When we were choosing an hotel in Phuket area, we faced various dificulties, since there's a lot of offer there. On the final, we were between Hilton Phuket and Katathany Phuket. Glad we choosed Hilton.
Hilton Phuket is a beach front hotel - Karon beach. The beach is clean, quiet, the sand is soft and the water sea is turquoise and warm.
There is massage on the beach, which we did everyday!
The hotel is very big with very good infrastructures: at least three swimming-pools, numerous beautiful gardens (all of them well maintained), several restaurants and with a very interesting lobby area. They have a lobby bar in which are served tasty cocktails and, every night, there's live act music.
The breakfast is very good, with several options of food and beverages. All the food is very tasty and fresh. You can have your breakfast outside, in a table by the garden and the pool, which is very pleasant.
The hotel location is very convenient, beyond being beach front, is very near from shops and restaurants, you can go walking. It's safe and enjoyable. Or you can rent a motorbike and, quickly, you go to Kata or Patong. It's safe and funny!
Don't hesitate in choose this hotel. The choise is worth!

Room Tip: Book a room with sea view, if possible in the new wing.
  • Stayed: September 2013, traveled as a couple
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Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this reviewResponded September 18, 2013

Dear Guest,

Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor.

It is so exciting to read through your comments on your stay with us. We are glad to hear that you had a pleasant holiday and were satisfied with our offerings and our team member’s friendly Thai hospitality.

Thank you again for all your positive feedback and the entire resort team is looking forward to having opportunities to welcomeing you back to the resort in the near future.

Best regards,

Akinori Ito
Director of Operations
Hilton Phuket Arcadia Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

this hotel is located in a nice tourist area. security is great with security guards everywhere. hotel staff super nice and helpful. hotel is walking distance from downtown and restaurants and shops. it has nice restaurants on the property. you can even purchase tours and the hotel for a good price

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Danibell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this reviewResponded September 18, 2013

Dear Guest,

Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor.

It is our great pleasure to read through your comments on our property. We appreciate your compliments on helpfulness of our team members. It’s always gratifying for team members to receive such a positive comments.

We look forward to welcoming you back to Hilton Phuket Arcadia Resort & Spa in the near future.

Best regards,

Akinori Ito
Director of Operations
Hilton Phuket Arcadia Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2013

Well where do I start. This resort is huge but most of it is beautiful gardens, lagoons and pools. Everywhere you look is lovely. We had great service and although having booked through an agent & not Hilton like I usually do we informed reception we were Hilton Gold members on arrival and were well looked after. As usual everything was up to standard for a Hilton Hotel with great rooms and wonderful caring staff. Loved it.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonPhuketArcadia, Director of Operations at Hilton Phuket Arcadia Resort & Spa, responded to this reviewResponded September 18, 2013

Dear Guest,

Thank you very much for taking the time to share your valuable feedback with us through TripAdvisor.

It is our pleasure to welcome you as our HHonors Gold member and great to know that you had a great stay with us. Your positive comments on our team member’s service is highly appreciated. We share your feedback with the entire team members as a great motivation.

Thank you again for sharing your great experience and we look forward to delighting you on your next stay.

Best regards,

Akinori Ito
Director of Operations
Hilton Phuket Arcadia Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013

Very beautiful hotel. the people are helpful, room with a good view, But the location is a little bit far from PATONG, we have to take the TUKTUK or rent a motocycle to get there. Anyway, it's a very nice hotel

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jia Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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