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Centara Villas Phuket
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Reviews (1,200)
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522 - 527 of 1,200 reviews
Reviewed June 26, 2013

Stayed here for 8 nights in February. It is beautiful, peaceful and relaxing. Villas are clean comfortable and modern. Downsides: the restaurant is a bit expensive (as is the case with many resorts of this type), and the beach/town is a 10 minute walk through a little wood or a taxi ride at night. However, in my view this place is stunning with views across to Karon Beach and I think a perfect place to stay in Phuket. NB. Not suitable for pushchairs or wheelchairs.

Room Tip: The pool villas look fantastic and would be great for a honeymoon. However the two pools here are lovely and were not at all busy when we stayed.
  • Stayed: February 2013, traveled as a couple
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Thank Ann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centaravillasphuket, Manager at Centara Villas Phuket, responded to this reviewResponded August 5, 2013

Sawasdee krub Khun Ann F,

Warmest greetings from Centara Villas Phuket!

Thank you indeed for taking your valuable time to share with us a review on your recent stay in last February. We are delighted to hear you enjoyed your holidays and we very much appreciated your recommendation to the esteemed readers.

With regard to the restaurant, we believe that our prices are in the same range with other 4-star properties. They are considered value for money once looking at food quality, its presentation and service being packaged with the ambience and views. It is quite an experience for dining at The Cliff Restaurant & Bar. Lastly, we agreed with you that our resort is not really suitable for disable person with wheelchair.

Khun Ann F, we already look forward to hopefully welcoming you back soon!

With best regards,
Sam & all staff

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Reviewed June 25, 2013

The view was astonishing from the very entrance. The villas were built on a hillside/cliff facing the ocean. The restaurants, pools and the Spa centre were especially well located upon the cliffs, definately 5-star eye treat. You can walk down to the beach within 10-15mins. Just as some other reviewers mentioned the service, while being rather good, was not super enthusastic. The water at night was not hot enough( or not stable) in general. As a trade-off of the great view, the place is a little secluded, meaning you have to request a taxi to go anywhere near the streats or shops.Otherwise you have only the official hotel restaurant to have meals(which is actually pretty good I must say).
We enjoyed our stay in general, and would recommend to anyone who wish for a quite and luxurious villa holliday in phuket.

  • Stayed: June 2013, traveled as a couple
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Thank Y_L_Zhang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centaravillasphuket, Manager at Centara Villas Phuket, responded to this reviewResponded August 5, 2013

Sawasdee krub Khun Zhang,

Greetings from Centara Villas Phuket!!!

Thank you very much for staying with us and for recommending our resort to TripAdvisor’s fans. We are happy to hear you enjoyed overall experience with us and we hope to have another opportunity to welcoming you back in the not too distant future!

Yours,
Sam & all staff

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Reviewed June 23, 2013

The hotel was everything I could hope for. We booked the deluxe ocean view villa and the view was amazing. Two of the walls were made almost of glass completely. The front wall gave a wonderful view of the ocean and swimming pool and the second wall gave a view of lush green surroundings. Almost as if you were staying in a jungle. The bed was very comfortable and the bathroom had two sky lights which added to the whole aura.The only bad thing was that there was no bathtub and no Muslim shower.
A walkway was made to the Karon beach but it is quite steep so I wouldn't recommend it for anyone who has walking issues. They provide a free shuttle service from the hotel to the two famous beaches Karon and Patong but you have to arrange for your own transport back. The official taxi rate was 300 Bhat from Patong and 200 Baht from Karon but you can try bargaining a bit.We generally just walked back from Karon using the walkway provided by the hotel but walking from Patong was not possible so we bargained down the tuk tuks to 250 Baht.
The swimming pool is small but nice although many leaves kept falling in it so I think they should clean it more regularly. You can also take a shuttle to use the pool facilities of neighbouring Centara property where they offer a larger pool.
The garden area offered stunning views of the waves thrashing around and it was one of the most peaceful moments spent in our life.
Two resturants were available. Bayview and The Cliff. Staff was very polite and welcoming. Seafood was good but being Muslim I could not sample their chicken and duck variety as they were not Halal. So I wished the management had considered their muslim customers in mind.
Overall I would definitely go back to this place as it made for the best and most peaceful moments of my life.

Room Tip: Take the ocean view villa near the pool. It's very far from the lobby but very near the garden, pool, spa and beach walkway. For going to the lobby you can just use the hotel minicar which is there almost the minute you call it. We took room 411
  • Stayed: June 2013, traveled as a couple
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Thank ANDY253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centaravillasphuket, Manager at Centara Villas Phuket, responded to this reviewResponded August 5, 2013

Sawasdee krub Khun Andy253,

Greetings from Centara Villas Phuket!!

We all read your review with such a great delight. It is fantastic to learn that you considered our resort gave you the most peaceful moments in your life.

Thank you for the comment on more frequency of swimming pool cleaning due to dried leaves from our garden. Our pool staff was already instructed to regularly clear those leaves at least every one hour from both pools. Regarding Halal food, we are considering either order a ready to eat Halal food from outside or partnering with a Halal restaurant in town to supply us Halal products for our own cooking. Certainly, it is subject to a good number of our muslim customers each day.

Once again, Khun Andy253, thank you for staying with us and we look forward to the immense pleasure of welcoming you back home away from home in Phuket.

With best regards,
Sam & all staff

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Reviewed June 16, 2013

This review will be difficult because i LOVED LOVED LOVED the hotel but i did feel there were some things that i had to mention.
First impressions of the hotel were not very good and it took us a little while to overcome that and actually enjoy the hotel. The staff were not rude but they werent overly friendly. We arrived extremely tired and had notified them that we would be arriving early, which they told us we would be able to check in early however we ended up waiting for 4 hours until we were taken to our room!
The hotel is on the side of the hill overlooking karon bay -WOW!!! the view from reception and all the way to the rooms were to die for!!! just spectacular!!! When i read reviews of this hotel i read alot about people complaining of the walk, being young i must admit i thought it was just a matter of the reviewers being lazy, was i wrong !! as our room was down the very bottom it really did take a good10-15 minutes to walk to the top however you have to work off all the cocktails somehow and they provide a tuk tuk service anyway so it didnt matter at all.
The room was wonderful, a huge bed which was very comfortable, our own pool that was clean and the bathroom was great! the only critisism of the room was the lack of 'special touches'. I advised the hotel we were coming for an anniversary and yet there was nothing special on arrival. The furniture outisde the hotel was worn especially the umbrella and the beach towels.
The restaurant food was ok, nothing amazing but considering we were on holiday i dont see the point in eating at the hotel every day. Breakfast buffet was good.
The staff were slow and spoke very little english but were usually very friendly and happy to help. you MUST visit the spa here! its absoloutly amazing!
The manager there maxim was wonderful, a very big thankyou to him!
There is nothing wrong with the hotel, the views and setting are just amazing, the food in the hotel was good and the staff were friendly as well as the rooms and its views being wonderful.
it was a wonderful place and i would stay here again.

Room Tip: Ask for pool villa 403 it is the most private of all of them!
  • Stayed: May 2013, traveled as a couple
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1  Thank cat_kirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santibkk, Manager at Centara Villas Phuket, responded to this reviewResponded August 5, 2013

Sawasdee krub Khun cat_kirst,

Warmest greetings from Centara Villas Phuket !!!

Thank you indeed for both positive and constructive comments. We are all pleased to hear you loved our resort and that you would stay with us again.

Concerning the check-in, we are extremely sorry for being unable to accommodate you upon arrival due to high occupancy. We will instruct our reservation team to should not promise anything particular if being unable to deliver a promise, in order to avoid any disappointment.
With regard to your wedding anniversary amenities, we would be most appreciated if we may know your villa number and exact period of stay so that we can make further investigation and being able to respond promptly.

Apart from the above shortfalls you kindly raised up, we are happy to hear you enjoyed overall experience at our resort especially with our SPA Cenvaree. We now look forward to your return home!

Best regards,
Sam & all staff

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Reviewed June 11, 2013 via mobile

The hotel is very Nice and clean. We stayed In a villa with pool. Was very good. All services were very good. The only thing that is not good is the food. They dont know how To cook. No salt In the grill .. But apart from that i recomend This hotel :)

  • Stayed: June 2013
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1  Thank Andrevideira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centaravillasphuket, Manager at Centara Villas Phuket, responded to this reviewResponded June 17, 2013

Sawasdee krub Khun Andrevideira,

We are pleased to learn that you enjoyed your overall stay with us. Your kind comment on our food has been addressed to the attention of our Executive Chef to further action and improve.

Thank you so much for recommending our resort and above of all, for staying with us!
We are looking forward to your return home in Phuket!

Warmest regards,
Sam & all staff

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