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“Our new home in Karon”

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Best Western Phuket Ocean Resort
Ranked #38 of 134 Hotels in Karon
Canberra, Australia
Level 6 Contributor
202 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
“Our new home in Karon”
Reviewed September 1, 2013

We spent 10 days here, with a group of friends who had all stayed here before – this was the third time for some of them, and in fact, one of the couples we travelled to Phuket with this year, we actually MET at this hotel last year and made such good friends we now travel together and visit in one another’s home states. So, this should tell you, how friendly this hotel is!

To the hotel itself though. We stayed in a superior room (about 50 AUD per night) on the third level, immediately by the pool. The hotel has two other pools on a lower level, these are usually quite crowded. The pool on the third level is the quietest and smallest, and with it just outside of our doors, it was very much like our own private pool. The room itself is nothing special, but clean and well serviced. The bathrooms in particularly are pretty out-dated. Overall though the rooms are value for money in a very comfortable hotel. We have stayed in much nicer accomodation in Karon for about the same price, but would come back to this one because of its overall value.

Some small things to watch out for … Firstly, the hotel is built into the hillside, ’scaling’ it. There are a lot of stairs and ramps, even just going through reception and to the first level of rooms. Even to get to the elevator is a long steep walk. Great for your calf muscles, less fun if returning form Karon after too many cocktails, and not on at all if you are impaired or have difficulty walking. Secondly, the ladder in the pool on level three broke while we were there, and was not really fixed properly, I called up a repairman from the reception and he took care of it, but it was a temporary fix only you could feel the ladder was loose and unstable. Lastly, my husband ordered room service in one night he was tired and didn’t come out for dinner with the group – the plate with its leftover food was left outside of our room for more than two days, even though the room was serviced and made up daily. Even the birds and the hotel cat wouldn’t go near the leftovers by then.
Those are pretty small complaint though, and won’t stop us from returning same time next year (or sooner!). On a plus side, directly outside the hotel is a taxi and tuk tuk station. Both last trip and this one we negotiated with a driver to take care of us for the week – we arranged several trips with one lady (her name is pronounced Koutt) who was fabulous, very funny and enjoyable to drive around with. For example, she took 5 of us on a half day drive around 4/5 beaches, bars and restaurants, for about 1400 baht (under 300 baht each).
The location, being able to book the “pool” rooms, and the cost all added up to excellent value. Go ask for Koutt!

Room Tip: As for a room near the pool on third level.
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  • Stayed August 2013, traveled with friends
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Helpful?
1 Thank rachaelOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ohope
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 29, 2013

Great Hotel, three pools and a short walk to the Beach and Karon central for meals and shopping. Only reason 4/5 is the Air Conditioning was noisy and House Keeping could have been 100%, missed water, tea bags on a few occasions. The staff were friendly and helpful.
Craig and Sandy

Room Tip: Book floors 3 and above, get views of ocean etc.
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  • Stayed August 2013, traveled as a couple
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Thank YuliaWagner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poland
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 27, 2013

This is the best place I have ever been to. Big, clean rooms, nice room service, great pools(especially one on the upper floor, where you can relax and admire view of the city), Excellent food - You can try some local types of food for breakfast. If You want just to relax(very silent place) and have a good time- this is something You need. 5 minutes walk from the hotel there is a beautifull wide clean beach - must see this! Many restaurants and shops in the neighbouhood. I'd love to visit this hotel again..

  • Stayed May 2013, traveled with family
    • Value
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Helpful?
1 Thank annan1406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 25, 2013

We have stayed in this resort for the last 3 years. The staff that were there when we first stayed are still there. I believe this says a lot good things about the employer. They are all lovely and remember us from year to year. They always make us feel most welcome and always go to great lengths to make us comfortable. The beds in Thailand are very hard and the staff here have always made us comfortable.

This time we stayed for 12 nights with 6 of our friends. I think this is a great resort for couples, friends and or families. We love the location as it is only a short walk to the beach, the convenience store, mini markets, The Temple markets, and a multitude of very good restaurants. The Baron restaurant just outside the resort do a terrific pizza.

Yes the resort is getting a bit tired but it is always very clean and well presented. The pools are always immaculate, the food, especially breakfast, is always good with lots of variety. There is a taxi and tuk tuk located across the road. There are lots of bars in the area if that is your thing also. You get what you pay for and we have always had very reasonable rates.

Yes there are stairs but this is very useful in maintaining your pre-holiday weight!

The rooms are good sized, the bathrooms were updated in a lot of the rooms a couple of years ago and as I said they will make the mattress what you need. All you have to do is ask :-)
I would have no hesitation in staying at this resort again or recommending anyone else to.

Thank you Best Western Phuket Ocean Resort for another wonderful holiday. See you next year!

Room Tip: If you stay on level 3 there is a pool there which is not used so much by the rest of the resort (I...
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  • Stayed August 2013, traveled with friends
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    • Cleanliness
    • Service
Helpful?
Thank Bonnie U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whangarei, New Zealand
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 25, 2013

We Kiwis have had the pleasure of staying at Ocean Resort Phuket in August of this year. We were pleasantly surprised with the well groomed gardens and lovely pool areas. Our room was clean and tidy and very adequate for our stay. Breakfasts were included in our package and we were spoilt for choice every day, no matter what time we got to the restaurant.

We stayed here for 10 nights and got to know the restaurant staff quite well. We were given excellent service and some of them went out of their way to look after us. Its amazing how some nationalities were so rude to them and how two words like "thank you" meant so much to them and they went the extra mile just to please. We will miss those people and it was quite sad having to say goodbye to them and maybe we would be back next year.

Reception staff were very efficent too and served us well when we needed them. Overall we were provided with friendly and efficent service from all quarters and would not hesitate to recommend them to anyone looking for a nice comfortable place to stay. We were dropped off and picked up by Hotel Beds so airport transfers was not a problem too.

Room Tip: Our trip was a package deal and we stayed on the second level. We had a small balcony and could sit...
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  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Walks_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed August 18, 2013

We have stayed here for 4 years in a row now. The staff are great at breakfast but reception desk may benefit from a little bit of English. There are 3 pools and a small gym but make sure you do not end up anywhere near the top floor as it is a huge hike up many stairs , one side of the hotel has no elevator, Th rooms need a bit of an update, some bathrooms are from the 80's and comparing with like hotels , prehaps they should consider renovating. It is very clean, breakfast is superb. Over 4 years that we have stayed there we ave noticed the restaurant and bar of an evening has never any patrons. My suggestion is, introduce say a games night so fellow travellers can meet one and other and maybe while enjoying themselves the bar might benefit. We aways get a wonderful deal here but this year , no airport transfer was offered.

Room Tip: Bear in mind the steps.. Always ask for a room on 2nd or 3rd floor or the left side of the resort wh...
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  • Stayed July 2013, traveled as a couple
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Helpful?
2 Thank jacqueline f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 17, 2013

We have been to Phuket many times. We booked a package deal which included accommodation, too good a deal not to go. We like Karon beach so thought this place would be ideal. It is good basic accommodation, free wi fi in lobby, staff and restaurant nice, 4 pools were lovely. Location ok, although we usually stay at resorts just across the road from beach. Markets only minutes away. For budget conscious travellers, this place would be OK, but if you want something a bit more upmarket, The Thavorn palm beach also in karon is much nicer. As we feel Phuket has really gone down hill, we would go back to Koh Samui any day in preference to Phuket.

Room Tip: There are lots of steps so if you have dodgy knees, give this place a miss!
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  • Stayed August 2013, traveled as a couple
    • Value
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    • Service
Helpful?
1 Thank JeanetteMcEachen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Phuket Ocean Resort

Property: Best Western Phuket Ocean Resort
Address: 562 Patak Road | Karon Beach, Karon, Phuket 83100, Thailand (Formerly BEST WESTERN Phuket Ocean Resort)
Phone Number:
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#24 Spa Hotel in Karon
#38 Family Hotel in Karon
#43 Romantic Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Phuket Ocean Resort 3*
Number of rooms: 180
Official Description (provided by the hotel):
Best Western Phuket Ocean Resort is one of the best-valued vacation resorts in Phuket. The resort is situated at Karon beach on the hillside among the coconut groves overlooking Karon beach and Karon lagoon. We offer luxurious accommodations amid a lavish setting. You will truly enjoy seeing the sunset beyond Karon lagoon and walking along the beautiful fine sand beach of Karon beach. Resign yourself to the comfort of an exclusively appointed hillside resort. ... more   less 
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Also Known As:
Best Western Phuket Ocean Hotel Karon
Best Western Karon
Karon Best Western
Phuket Best Western
Best Western Phuket Ocean Resort Karon

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