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“Promise but generally scary”
1 of 5 bubbles Review of Phunawa Resort

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Phunawa Resort
Ranked #75 of 132 Hotels in Karon
Canberra, Australia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Promise but generally scary”
1 of 5 bubbles Reviewed June 25, 2013

We stayed at this property in October 2012. The facilities appeared 4 star and the room was well fitted out with what you would expect. However you quickly discover the sewerage plant next door does send out some odd smells at times, probably bringing it down to 3.5 star overall.

The restaurant breakfast was ok but again fitting a 3 or 3.5 star property, and service was slow. Other food options are overpriced and of average quality. For an awesome meal head next door to the Pacific Club Resort, the food there is first class and great value. In fact I checked the room prices at the Pacific Club and they were the same as this resort, and believe me when you read the rest of my review you may be advised to stay there or somewhere else.

Staff at the hotel are pretty unresponsive, though they did help us organise a day driver at a decent price to tour around.

The majorly annoying and scary issues came later. I had read about the death of the man by electrocution in 2011 at the property but decided to give the place the benefit of the doubt based on reviews. However the annoyances grew throughout our stay and ended in a violent scenario.

Firstly over breakfast on day 4 of our stay an Indian man approached us with a pyramid selling scheme. chatting to other guests he had bothering everyone all morning, yet staff did nothing.

Secondly another day we came back to the room to find a ceramic soap holder that had been placed in the shower had fallen and smashed. The resort charged us for it, even though it was a stupid choice of soap holder and we had nothing to do with it's damage.

Lastly, we had paid 600 baht for our taxi ride from the airport to the hotel. We approached the resort about a transfer back to the airport when we were leaving. They quoted us 1200 baht. As a result I advised staff this was twice what we had paid on the way in, and they said it was non-negotiable. I said I would source a taxi to take us back.

We had met a nice taxi driver who lived 30 minutes from Karon a few days before, I called him and he said he would take us back to the airport for 700 baht. On the day of our departure, he arrived after a long drive to take us on our way. However the transfer staff at the resort began yelling at the taxi driver, an argument ensued and it appeared it was about to become violent, the taxi driver took our packed bags from the rear of his car and dumped them on the ground. He said 700 was not enough for the airport. I told him I would pay 800 baht to him, but would not allow him to be bullied by the resort staff. More arguing occurred in Thai and he said no and rove off quickly. The resort staff then said they would take us to the airport for 800 baht. I agreed through fear alone and was so happy when our plane left the ground.

This resort has a long way to go to become good quality. My final review 1 out of 5 stars, disgusting.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mrbono18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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309 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 18, 2013

7 boys headed to Phuket for Bachelors. Our requirement for accommodation was simple. Well located and easy on the wallet. Thanks to the staff at Travel Bureau India ( http://travelbureauindia.com/), the booking was quick, and painless and we ended up at the Karon Sovereign All Suites Hotel booked in 2 Penthouse Suites. The suites were one suite per florr so we had a 360 degree view from there, The pool was awesome and u-shaped, not your average rectangular shape. A special word is due for the simply awesome food at the All day dining by the pool. With live music in the evenings and the fledgling monsoon playing tricks with us, the weather, the food and teh service made it a heady experience. The hotel is located mid way between Kata and Patong, the two popular tourist hubs. Some reality checks, you are about ten minutes by tuk tuk from Patong and that will set you back by 350 baht one way. But the exceptionally low tariff (for the facilities) negatives this. The electricity went off thrice during our three day stay. Twice it didn't matter but the third time when it went off at 4 a.m. we dis cuss a little bit. But overall, keeping the trip objective and our restrictive budgets in mind, Karon Sovereign was the perfect choice. Thanks to the guys at Travel Bureau for the superb reco !

Room Tip: Penthouse suites for larger groups who want some quiet time. Pool side rooms for those who want inst...
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaviLuthria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 17, 2013

It was fantastic! The staff were really helpful and very kind and guiding. The rooms were kept very clean and fresh. The TV was really good and we were able to get limited DVD’s from the reception. The pools were lovely and satisfying. The area outside the hotel was really muddy and dirty and you have to go up a long path to get to and from the hotel. A torch is handy to avoid stepping on snails and other creatures of the night.

Overall the hotel was very nice except there are no lifts; it was hard to take baggage up and down but the staff were more than happy to help. The food was tasty but they didn’t have much of a variety. Otherwise it was a great and enjoyable stay. I recommend going to the Apple Nail Salon on Bangla Road; the staff there were very friendly.

The hotel was nice and the staff advised us of loads of different activities to do! A lovely stay for everyone to enjoy… Just check the weather estimate and avoid going at the end of August/Early September.

  • Stayed August 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

Nicely placed from Patong, so you can retreat and chill from a crazy night out. A stone throw from Karon Beach, which they offer a free shuttle to and from. Also a great place to base yourself to explore some of the wonders of Thailand,.
The room we stayed in was exceptional! A massive top floor suite, and all kept very clean.
The restaurant here was also very good, we had breakfast included with our stay, and they catered for all tastes.
A big thank you to all the hotel staff for making our stay in Phuket a trip to remember!
David & Sylvi :) x

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
3 Thank buckts_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

I stayed here for 11 nights in May with my partner. We got a fantastic deal on Groupon which was $350 for 10 nights then paid for an extra night - bargain! The only catch was a mandatory appointment with a company selling timeshare-style packages but as soon as we said we weren't interested they left us alone. The resort is lovely, very quiet as it is back from the main road. We were a bit apprehensive due to the amazing price but the suite was fantastic - self-contained kitchen, decent lounge, bedroom and bathroom with wrap around balcony. The resort restaurant was also fantastic, food was amazing and the service was top notch.
My only issue was the shower was a bit impractical and there were several power outages including no water but I guess that can't be helped. I wouldn't stay in Karon again as we spent most of our time in Patong and it would have been much more convenient to stay there, we probably spent $200 on taxis.
But if you like to be out of the hustle and bustle, I would definitely recommend this resort.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank Charlie213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

We were here with family this may 2013 had a great time we opted for this hotel to stay away from the hustle and bustle of pkuket city the pool was superb worth every penny spent the staff were efficient smart and helpful rooms are good the poolview ones specially in all if you wanna chill and relax this hotel is for you

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irfanind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
4 of 5 bubbles Reviewed May 15, 2013

Me and my partner stayed at Dewa Karon Beach just before they changed their name.
I was a bit disappointed with the fact that they gave us a 3rd floor room as we were in Thailand for surgery and the hotel was booked by our agent in Australia. Overall I really liked the hotel and our room was perfect and we got some good exercise walking up those stairs :)
We walked down to the beach and central Karon Beach every day a few times a day (20 minute walk) and didn't know if they had a shuttle for guests so they could improve their communication regarding services available for guests.
I found the restaurant a bit overpriced and they had a service charge that was not written on the menu which came as big surprise when I bought a bottle of water and didn't get the "right" change back (as there was no indication re any service charge) which I found pretty bad as I had to walk up to the bar after being seated for more than 10 minutes and then wait a bit longer for someone to help - I only found out about the service charge as the girl (who did not speak much English) came back and showed me the receipt. We ate all our meals except for our included breakfast, outside of the hotel.

BUT, I would definitely recommend this hotel to others looking for a good hotel, it is fairly close to central Karon, with a short stroll and if you have a room high enough you can actually see the ocean.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank RebeccaHultqvist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phunawa Resort

Property: Phunawa Resort
Address: 16/1 Patak Road Soi 24, Karon, Phuket 83100, Thailand (Formerly Karon Sovereign All Suites Resort)
Location: Thailand > Phuket > Karon
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#42 Family Hotel in Karon
#52 Luxury Hotel in Karon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Phunawa Resort 4*
Number of rooms: 47
Official Description (provided by the hotel):
'Phunawa All Suites Resort' is your best choice for deluxe accommodation with space and comfort at Karon Beach for the simple reason that 'ALL' our rooms are 'SUITES' built in a tranquil environment with a huge pool. Every suite guarantees lots of space, excellent comfort and elegance through luxurious and timeless design using tropical hard-wood. 'Your' resort is just a few minutes by foot from famous Karon Beach and is truly a perfect place for all sun-seekers, couples, families, honeymooners and also romantic couples who expect privacy, luxury and pampering! ... more   less 
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Also Known As:
Dewa Karon Beach Phuket Hotel Karon
Phunawa Resort Phuket/Karon

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