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Reviewed November 29, 2013 via mobile

We stayed here for a couple of days over my birthday. The staff were brilliant and even brought a cake to our room and sung happy birthday. The room was lovely and the balcony had a great view of the sunset in the evening. There was a sliding door in the bathroom so you could watch the tv whilst taking a bath or shower. The location on the hillside means it is quieter than a lot of the other hotels around Karon and it is only a short walk to the beach or there were free shuttles to the beach.
A live band played during dinner which was reasonably priced and the presentation and taste was great. The breakfast buffet had lots of choice and plenty of staff on hand to assist.
A swim up pool bar is always great and the bar man very friendly and would give you a hand towel to dry
Your hands when you wre at the bar. The view from the pool overlooked the ocean and was very tranquil compared to the hustle and bustle of the beach which drew big crowds.
Riding the hill lift to the room was a novelty and allowed one to overlook the town and beach.
A great resort to lounge by the pool and enjoy good food well cooked. I wouldn't choose to go back to Phuket or Karon but if I did I would gladly stay at the Phunaka resort again.

Stayed: November 2013
Thank Jeremy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

We stayed here for 4 nights. It seemed quite tranquil the first day and night however the next night we were woken up by a noisy tour group moving into their rooms. The following morning the hotel restaurant was so packed there was no space for us.

The rooms and balcony are nice. The staff were not very competent despite being very friendly. They do their best but its pretty obvious they are not well trained and have little ability to think or act outside the rules they are given by management.

The restaurant is over-priced and the portions small with the quality of food only average. The breakfast was fine - as you would expect.

The beach is only about a 15 minute walk away (not a steep uphill walk back despite appearances) you don't feel like you are at a beach-side destination. Next time I would stay closer to the beach.

Room Tip: Ask for an Oceanview room right by the pool. The rooms higher up are a pain to get to for no better view.
  • Stayed: August 2013, traveled with family
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4  Thank lurve2travelmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaronPhunaka, Public Relations Manager at Karon Phunaka Resort, responded to this reviewResponded July 16, 2014

Dear lurve2travelmore.

Thank you for the review left and thank you very much for the room tips left for other guests. It's very pleasant that you've appreciated our unique landscape and spectacular view.

It's been many changes over passed year. We truly understand your position that is why now Room Service provide breakfast as well. You can choose between American or Asian breakfast, that would be kindly delivered to your room.

We are cheering the hope that you choose our hotel for your accommodation once again.

Best regards,
Hotel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

From the moment we arrived at the very impressive entrance to the wonderful staff waving to us as we left this is the ultimate Thai accomadation . All of the rooms have wonderful views over the sea the rooms are very large with comfortable beds and beautiful luxurious linen on the beds and luxury items in the lovely bathroom. Very large deep bath you can lay back and look over the view with a sliding door through a window The boutique style property is quite new with the most amazing infinity pool complete with seabed style seats overlooking the view. With a bar you can swim up to . The breakfast buffet was extremely high standard with fresh fruits and a chef ready to cook omelettes or eggs and bacon ect cereal hot and cold food and drinks in a lovely room with bifold windows with huge waterfall at the side. To get to the higher rooms,we were up the top there is a lift that glides up the side of the resort air conditioned with views all the way . The staff could not have been more helpful there English is good and we felt totally pampered. Don't look any further this is the best hotel in Phuket definitely I will come back and recommend it to all my friends

Room Tip: You need to be fairly fit to be on level7. As you have to climb up a few steps but the views are ultimate level 5 is good
  • Stayed: July 2013, traveled with family
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4  Thank Valerie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

Poor service. staff not so helpful. staff refused to send spoon to rooms. Wanted to charge 50 bahts for spoon. also asked to pay for pool drink not incurred by us. refused listen and told us that we could not leave if we did not pay. hotelw as to far from main road and beach. shuttle bus limited.

Room Tip: rooms on third floor seem better.
  • Stayed: June 2013, traveled with family
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2  Thank thangam a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KaronPhunaka, Public Relations Manager at Karon Phunaka Resort, responded to this reviewResponded July 25, 2014

Dear thangam a.

We thank you for the review left. It is very important for us to know what to improve in our work.

It's been many changes during the time passed. The staff hire policy has been changed to improve the service and communication skills of Phunaka Team. Moreover, we improved the pool service so now you can enjoy pool drinks for 100 THB only from 1 to 3 pm (Happy Hours Promotion).

We cherish the hope that you'll be back here to enjoy our improved service and beneficial promotions.

Best Regards,
The management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

nice hotel for good prices! got a nice view but the "escalator" was quite slow ... and while waiting for it there was lots of bugs... and they were HUGE ..so it was quite scary

the location is alright.. right outside the hotel there is this family that rents motorbikes, so we rented from there ... the slope to go up the hotel was too steep, so we park our motorbike at the place we rented that is just outside the hotel...

this hotel has nice view overall... services was ok ... didn't use much of the hotel facilities this time... o .. btw the food was alright.. but better if you go out to the streets...

value was good for the price we paid though ... still recommended :)

Room Tip: higher "floors" ... longer the "escalator" ride ...
  • Stayed: July 2012, traveled with friends
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Thank Charling C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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